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研究生:范綱仁
研究生(外文):Kang-Jen FAN
論文名稱:以企業社會責任為觀點探討綠色供應鏈管理實務與組織績效的關係
論文名稱(外文):Study on the Relationship between Green Supply Chain Management Practices and Organizational Performance from the Perspective on Corporate Social Responsibility
指導教授:魏小蘭魏小蘭引用關係
指導教授(外文):Hsiao-Lan Wei
口試委員:魏小蘭
口試委員(外文):Hsiao-Lan Wei
口試日期:2013-06-05
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:資訊管理系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2013
畢業學年度:101
語文別:中文
論文頁數:87
中文關鍵詞:綠色供應鏈管理實務環境不確定性企業社會責任
外文關鍵詞:green supply chain management practicesenvironmental uncertaintycorporate social responsibility
相關次數:
  • 被引用被引用:5
  • 點閱點閱:321
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  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
近幾年來隨著環保意識興起及永續發展的概念逐漸受到重視,企業社會責任及綠色供應鏈管理已成為全球各企業的重點政策,企業在追求利潤的同時,也應該向環境負責,且社會大眾與領導者也對企業社會責任逐漸的重視,因此企業社會責任也變成企業重要的目標與方向,但往往製造業在採購、銷售、生產等相關的活動中,會產生許多環境不確定性,且確實影響台灣製造業的組織績效,因此本研究會以企業社會責任和環境不確定的觀點加以深入探討台灣製造業的綠色供應鏈管理實務與組織績效的關係。
本研究以天下雜誌2012調查台灣一千大製造業的行銷部門主管為研究對象,以郵寄問卷進行調查。研究結果顯示:(1) 綠色供應鏈管理實務:外部綠色供應鏈管理、投資回收、資訊科技能力,這三個構面之中,「外部綠色供應鏈管理」對「環境績效」與「經濟績效」呈現顯著的影響效果。(2)「資訊科技能力」對於「環境績效」;「外部綠色供應鏈管理」對於「經濟績效」會受到環境不確定性的干擾影響。(3)「外部綠色供應鏈管理」對於「環境績效」與「經濟績效」會受到企業社會責任的干擾影響。因此,本研究建議企業與供應商和顧客之間,應該要建立雙方互相認同的共識,擁有相同的信念,並且在市場中建立起良好的聲望,這將助於彼此綠色供應鏈管理程度的提升,進而影響組織的績效。
In recent years with the rise of environmental awareness and sustainable development concept gradually attention .Corporate social responsibility and green supply chain management has become a key policy for global enterprises. Before enterprises in the pursuit of profit , it should be responsible to the environment. The community and leaders gradually attention to corporate social responsibility. Corporate social responsibility has become important goals and direction, but manufacturers will produce many environmental uncertainty in purchasing、sales、production and other related activities .It will affect the organizational performance of the Taiwanese manufacturers .So this study on the relationship between green supply chain management practices and organizational performance from the perspective on corporate social responsibility and environmental uncertainty.
This empirical study investigates the top 1000 Taiwanese manufacturers issued by Commonwealth magazine of Taiwan in 2012. The results show: (1) “External GSCM practices “has significant effects on” Environmental performance” and ” Economic performance”.(2) “Environmental uncertainty” has a substantial moderating effect in” IT Capabilities” and” Environmental performance”.“Environmental uncertainty” has a substantial moderating effect in” External GSCM practices” and” Economic performance”.(3) “Corporate social responsibility” has a substantial moderating effect in” External GSCM practices” and” Environmental performance”.“Corporate social responsibility” has a substantial moderating effect in” External GSCM practices” and” Economic performance”.
目次
摘要 I
致謝 III
表目錄 VI
圖目錄 VIII
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 2
第三節 研究目的 3
第四節 研究流程 4
第五節 論文架構 5
第二章 文獻探討 7
第一節 綠色供應鏈管理 7
2.1.1 綠色供應鏈管理的定義 7
2.1.2 綠色供應鏈管理實務的定義與構面 13
第二節 環境不確定性 14
2.2.1 環境不確定性的定義 14
2.2.2 環境不確定性的衡量構面 15
第三節 企業社會責任 16
2.3.1企業社會責任的定義 16
2.3.2 企業社會責任的衡量構面 18
第四節 組織績效 19
2.4.1 組織績效的定義 19
2.4.2 組織績效的衡量構面 20
第五節 綠色供應鏈管理實務與組織績效 21
第六節 環境不確定性與組織績效 22
第七節 企業社會責任與組織績效 25
第三章 研究模型 27
第一節 研究架構 27
第二節 研究假說 28
3.2.1 綠色供應鏈管理實務與環境績效 28
3.2.2 綠色供應鏈管理實務與經濟績效 29
3.2.3 環境不確定性與組織績效 29
3.2.4 企業社會責任與組織績效 31
第四章 研究方法 36
第一節 研究設計 36
第二節 問卷設計方法 36
4.2.1 綠色供應鏈管理實務 37
4.2.2 環境不確定性 39
4.2.3 企業社會責任 40
4.2.4 組織績效 41
第三節 資料分析方法 43
4.3.1 敘述性統計分析 43
4.3.2 驗證性因素分析 43
4.3.3 研究假說檢定 45
第五章 資料分析 46
第一節 樣本敘述性統計分析 46
5.1.1樣本回收 46
5.1.2樣本特徵 46
第二節 樣本無回應偏差(Non-response bias) 51
第三節 驗證性因素分析 52
5.3.1 信度 52
5.3.2效度 54
第四節 研究假說之檢定 61
第五節 檢定分析結果說明 65
第六章 結論與建議 69
第一節 研究發現與結論 69
第二節 研究貢獻 72
第三節 研究限制 74
第四節 未來研究方向與建議 75
參考文獻 76
附錄:正式問卷 84

表次
表1-1 論文架構表 6
表2-1 綠色供應鏈管理的定義 9
表2-2 綠色供應鏈管理的相關研究 10
表2-2 綠色供應鏈管理的相關研究(續) 11
表2-2 綠色供應鏈管理的相關研究(續) 12
表2-3 企業社會責任的定義 17
表3-1 研究假說整理表 33
表3-1 研究假說整理表(續) 34
表3-1 研究假說整理表(續) 35
表4-1 外部綠色供應鏈管理之衡量項目 37
表4-2 投資回收之衡量項目 38
表4-3 資訊科技能力之衡量項目 39
表4-4 環境不確定性之衡量項目 40
表4-5 企業社會責任之衡量項目 41
表4-6 環境績效之衡量項目 42
表4-7 經濟績效之衡量項目 43
表5-1 擔任職務 47
表5-2 工作年資 47
表5-3 公司資本額 48
表5-4 員工人數 49
表5-5 成立年限 49
表5-6 營業額 50
表5-7 產業別 51
表5-8 無回應偏差分析 52
表5-9 不適當衡量項目刪除表 53
表5-10 信度分析表 54
表5-11 因素負荷量 55
表5-11 因素負荷量(續) 56
表5-12 因素結構矩陣與交叉負荷量 57
表5-12 因素結構矩陣與交叉負荷量(續) 58
表5-13 平均變異萃取量(AVE)分析表 59
表5-14 區辨效度相關係數表 60
表5-15 Harman單因子測試法 61
表5-16 企業社會責任分群之描述與檢定 62
表5-17 環境不確定性分群之描述與檢定 62
表5-18 路徑係數分析彙整表 62
表5-19 路徑係數分析彙整表(環境不確定性較低) 63
表5-20 路徑係數分析彙整表(環境不確定性較高) 63
表5-21 路徑係數分析彙整表(企業社會責任較低) 64
表5-22 路徑係數分析彙整表(企業社會責任較高) 64
表5-21 假說檢定結果 65
表5-21 假說檢定結果(續) 66

圖次
圖1-1 研究流程圖 5
圖2-1 企業社會責任的金字塔模型 19
圖3-1 研究架構 27
圖5-1 GSCM實務對組織績效路徑分析結果 66
圖5-2 GSCM實務對組織績效路徑分析結果(環境不確定性較低) 67
圖5-3 GSCM實務對組織績效路徑分析結果(環境不確定性較高) 67
圖5-4 GSCM實務對組織績效路徑分析結果(企業社會責任較低) 68
圖5-5 GSCM實務對組織績效路徑分析結果(企業社會責任較高) 68
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