臺灣博碩士論文加值系統

In recent years, to meet the requirements of the innovation and development, training and management education in Vietnam has been of particular interested. The management at colleges and universities are being strengthened and developed, in which the training and retraining of managers, teachers in universities and colleges with information technology systems increasingly popular.
Therefore the role of human resource management software systems become increasingly important and necessary management activities at the schools. To better understand the role and effectiveness of human resource management in information systems management, I chose the subject "An empirical study of satisfaction of human resources management information systems at Colleges in Vietnam". On the basis of the practical application at the Hanoi Electronics - Electrical refrigeration College, through contact with other colleges in Vietnam.
And Research results have shown that, three factors affected positively the acceptance of HRM software at colleges in Vietnam. Three factors have an important role in the implementation of the use of the software.
For now, HRM software has been put into use relatively common in universities and colleges across the country. In addition of efficiency gains for the general management and operation of the school, the use of this software is also some of the results that have not been achieved as expected.
To determine the benefits from the use of human resource management HRM software, as well as study the actual effect of the application of this software system, the thesis has evaluated a number of issues related toaffect the efficiency of the system and the user acceptance of the software.

ABSTRACT i
ACKNOWLEDGEMENT iii
Table of Contents iv
List of Tables vi
Table of Figure vii
CHAPTER 1 INTRODUCTION 1
1.1. Research Background 1
1.1.1 The Importance of Information Technology 2
1.1.2 Human Resource Management System (HRMS) 3
1.1.3 Introduction of Electronics - Electrical refrigeration College 7
1.2. Research Motive 10
1.3. Research Methods 11
1.4. Terminology and Definitions 11
CHAPTER 2 LITERATURE REVIEW 14
2.1. The DeLone and McLean IS Success Model 14
2.2. Updated DeLone and McLean IS success model 15
2.2.1. System Quality 15
2.2.2. Information Quality 16
2.2.3. Service Quality 17
2.2.4. User Satisfaction 19
CHAPTER 3 RESEARCH METHODOLOGY 21
3.1. Research Model 21
3.2. The relationship of the variables in the model 21
3.2.1. Relationship between system quality and User’s satisfaction 21
3.2.2. Relationship between information quality and user’s satisfaction 22
3.2.3. Relationship between service quality and user’s satisfaction 23
3.3. Research Hypotheses 23
3.4. Measurement of Variables 24
3.4.1. System Quality 24
3.4.2. Service Quality 24
3.4.3. User satisfaction 25
3.4.4. Information quality 26
3.5. Data Collection 26
3.5.1. Measurement Scale 26
3.5.2. Sampling method 26
CHAPTER 4 DATA ANALYSIS AND RESULTS 28
4.1. Descriptive Statistics 28
4.2. Scale testing 29
4.2.1. Cronbach Alpha 29
4.2.1.1. SyQ scale 29
4.2.1.2. SeQ scale 30
4.2.1.3. IQ scale 31
4.2.1.4. US scale 31
4.2.2. Factor analysis (EFA) 32
4.2.2.1. Independent variables 32
4.2.2.2. Variables US 35
4.2.2.3. ulti-collinear 36
4.2.2.4. Correlation 36
4.2.2.5. Regression Analysis 37
CHAPTER 5 CONCLUSION 39
5.1. Findings and contribution 40
5.2. Implications 41
5.3. Limitations 42
5.4. Future Study 42
REFERENCES 44
RESEARCH QUESTIONARIRE 46

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