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研究生:巴妘真
研究生(外文):Solongo Batbaatar
論文名稱:Exploring Factors Affecting Employee Job Satisfaction of Oyu-Tolgoi LLC, Mongolian Mining Company
論文名稱(外文):Exploring Factors Affecting Employee Job Satisfaction of Oyu-Tolgoi LLC, Mongolian Mining Company
指導教授:張永佶張永佶引用關係
指導教授(外文):Chang, Yung-Chi
學位類別:碩士
校院名稱:南台科技大學
系所名稱:商管專業學院
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:102
畢業學年度:101
語文別:英文
論文頁數:77
中文關鍵詞:Employee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining companyEmployee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining companyEmployee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining company
外文關鍵詞:Employee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining companyEmployee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining companyEmployee job satisfaction, Oyu-Tolgoi LLC, Mongolian mining company
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As Mongolia has large quantity of various rare natural resources, the mining is getting one of Mongolia’s major industries. The biggest mining project of gold and copper is Oyu-Tolgoi LLC and the project is the largest financial undertaking in Mongolia’s history is expected upon completion to account for more than 30% of the country's gross domestic product. The company is a joint-venture of Mongolian government, RioTinto, British company and Turquoise Hill Resources, Canadian company. Since the company started its project, it is demanding thousands of Mongolian professionals and employees, as well as recruiting employees from foreign countries.In recent years, thousands of young educated people strive to have job positions in the company because they offer higher salary than many other organizations. Because, in our country, job satisfaction still has not received the proper attention from neither scholars nor managers of various business organizations including mining industry, studying job satisfaction of one of the biggest Mongolian mining company is very interesting research topic for me. The aim of this study is to explore the overall job satisfaction of Oyu-Tolgoi LLC and examine if independent variables (pay, promotion, relations with supervisor and coworkers, job security, work and life balance, working physical condition, company policy and management) have any influence on dependent variable, job satisfaction. The Primary data are collected through self-administered questionnaires from the sample of 215 Mongolian employees in Oyu-Tolgoi LLC.
As Mongolia has large quantity of various rare natural resources, the mining is getting one of Mongolia’s major industries. The biggest mining project of gold and copper is Oyu-Tolgoi LLC and the project is the largest financial undertaking in Mongolia’s history is expected upon completion to account for more than 30% of the country's gross domestic product. The company is a joint-venture of Mongolian government, RioTinto, British company and Turquoise Hill Resources, Canadian company. Since the company started its project, it is demanding thousands of Mongolian professionals and employees, as well as recruiting employees from foreign countries.In recent years, thousands of young educated people strive to have job positions in the company because they offer higher salary than many other organizations. Because, in our country, job satisfaction still has not received the proper attention from neither scholars nor managers of various business organizations including mining industry, studying job satisfaction of one of the biggest Mongolian mining company is very interesting research topic for me. The aim of this study is to explore the overall job satisfaction of Oyu-Tolgoi LLC and examine if independent variables (pay, promotion, relations with supervisor and coworkers, job security, work and life balance, working physical condition, company policy and management) have any influence on dependent variable, job satisfaction. The Primary data are collected through self-administered questionnaires from the sample of 215 Mongolian employees in Oyu-Tolgoi LLC.
ABSTRACT ............................................................................................................................ i
ACKNOWLEDGEMENTS ................................................................................................ ii
TABLE OF CONTENTS ................................................................................................... iii
LIST OF TABLES ............................................................................................................... vi
LIST OF FIGURES .......................................................................................................... viii
CHAPTER ONE ................................................................................................................... 1
INTRODUCTION ................................................................................................................ 1
1.1 Research Background and Motivation .......................................................................... 1
1.2 The Research Questions ................................................................................................ 2
1.3 Significance of the Study .............................................................................................. 2
1.4 Overview of the Study .................................................................................................. 3
CHAPTER TWO .................................................................................................................. 4
LITERATURE REVIEW .................................................................................................... 4
2.1 Definition of Job satisfaction ........................................................................................ 4
2.2 Dimensions of Job satisfaction ...................................................................................... 5
2.2.1 Work-life balance ................................................................................................... 7
2.2.2 Job security ........................................................................................................... 12
2.2.3 Occupational safety and health ............................................................................. 14
2.2.4 Company Policy and Management ....................................................................... 15
CHAPTER THREE ............................................................................................................ 17
RESEARCH METHODOLOGY ...................................................................................... 17
3.1 Research Framework ................................................................................................... 17
3.2 Research Hypotheses .................................................................................................. 19
3.3 Questionnaire Development ........................................................................................ 19
Table 3.1 Measurement of all research constructs .......................................................... 20
3.3.1 Socio-Demographic .............................................................................................. 22
3.4 Data Analysis Process ................................................................................................. 23
iv
3.4.1 Descriptive Statistical Analysis ............................................................................ 24
3.4.2 Factor Analysis ..................................................................................................... 25
3.4.3 Reliability Test of Cronbach’s Alpha ................................................................... 26
3.4.4 One-Way ANOVA ............................................................................................... 26
3.4.5 Multiple Linear Regressions ................................................................................. 26
CHAPTER FOUR ............................................................................................................... 27
DATA ANALYSIS AND RESULT ................................................................................... 27
4.1 Descriptive Analysis ................................................................................................... 27
4.1.1 Characteristics of Demographic variables ............................................................ 27
4.1.2 Descriptive Analysis of Questionnaire Items ....................................................... 29
4.2 Factor Analysis............................................................................................................ 31
4.3 Reliability Test of Cronbach’s Alpha ......................................................................... 35
4.4 One-Way ANOVA Analysis of Demographic Influence on Job Satisfaction ............ 38
4.4.1 Influence of Gender on Job Satisfaction .............................................................. 38
4.4.2 Influence of Age on Job Satisfaction .................................................................... 39
4.4.3 Influence of Marriage Status on Job Satisfaction ................................................. 40
4.4.4 Influence of Education on Job Satisfaction .......................................................... 41
4.4.5 Influence of Degree in Abroad on Job Satisfaction .............................................. 42
4.4.6 Influence of Job Category on Job Satisfaction ..................................................... 43
4.4.7 Influence of Employment Contract Type on Job Satisfaction .............................. 44
4.4.8 Influence of Working Years on Job Satisfaction .................................................. 45
4.4.9 Influence of Work Location on Job Satisfaction .................................................. 46
4.4.10 Influence of Working Hours on Job Satisfaction ............................................... 47
4.5 Multiple Regressions ................................................................................................... 48
4.5.1 Overall Model Fit ................................................................................................. 49
4.5.2 Parameter Estimates ............................................................................................. 50
4.7 The Results of Hypothesis Testing ............................................................................. 51
CHAPTER FIVE ................................................................................................................ 53
CONCLUTION SUGGESTION ....................................................................................... 53
5.1 Research Conclusion ................................................................................................... 53
5.2 Managerial Implications .............................................................................................. 55 5.3 Limitations and Recommendation for Future Study ................................................... 55
REFERENCES .................................................................................................................... 57
APPENDIX .......................................................................................................................... 59
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