過去國內外關於室內尋路行為的研究多是在集中於醫院、車站及圖書館，卻鮮少有人針對停車場進行尋路行為的研究，而地下停車場完全與室外隔絕，密閉的空間缺乏對外視覺接觸，更不容易辨識方位。固本研究以台北市府前廣場地下停車場為例，希望能藉由研究地下停車場尋路行為找出影響尋路的因素，並針對發現的問題提出改善建議，提供未來作為地下停車場空間環境興建與標示系統設置的參考。研究結果顯示：1.台北市府前廣場停車場大量的停車位以及車位順序的編排方式，讓使用者不易辨別車位位置。2.區域號碼容易誤導使用者。3.標示系統跟環境的呼應太少，因此不容易尋找方向。4.當車多時除了影響使用者尋找環境資訊的視野外，也會遮蔽停車場內的地圖。本研究根據實驗觀察和分析得到的結果，建議：1.簡化車位號碼排列方式，縮短學習曲線。2.重新劃分區域，在畫分區域時，區域數量應在5到9個左右最容易記憶。劃分的區域應該要以讓車位集中為原則，避免劃出狹長或是扭曲的區域，方便使用者探索及減少長距離移動的可能。3.區域標上英文字母、車位號碼範圍、顏色，並在牆面、地圖上提供這些資訊，並注意不要被停放車輛擋住。期望在導入重新規劃設計的標示後，可以減少人們未來在台北市府前廣場地下停車場尋找車位的困擾。

The past researches about indoor wayfinding behavior are more concentrated in hospitals, railway stations and libraries, but about parking lots are not very more. Wayfinding in underground parking lots is a difficult mission because confined spaces lack external visual contact. This study hopes to provide a reference to building underground parking lot environments and setting signage systems in the future by researching wayfinding behavior in underground parking lots. The result showed: 1. The numerous parking spaces and the parking number sorting of Taipei FuQian Car Park cause users identify difficultly which area they parked. 2. The district numbers easily mislead users. 3. The signage systems are less mapping to environments, resulting in people easily lost looking direction. 4. The parking cars block the maps and users’ vision. According to the conclusion, we recommend: 1. Rearrange the parking number order. 2. Rezone the districts around 5~9 numbers that is easiest to remember, and make sure the paking spaces centralized. Districts should avoid being too long and twisting. 3. Mark the districts with the letters, the colors and the range of the parking numbers by the new order. Offer above information on the walls and the maps. Make sure them not to be blocked by parking cars. If the re-design signage system can be used in this underground parking lot, it can reduce the problems of people looking for parking spaces.

摘　要...............................i
ABSTRACT............................ii
誌 謝................................iii
目 錄................................iv
表目錄...............................vi
圖目錄...............................vii
第一章 緒論.........................1
1.1 研究動機與目的.....................1
1.2 研究範圍與對象.....................2
1.2.1 研究範圍........................2
1.2.2 研究對象........................2
1.3 研究流程..........................3
第二章 文獻探討......................4
2.1 尋路行為..........................4
2.1.1 尋路行為之起源與定義..............4
2.1.2 影響尋路行為之因素................4
2.1.3 尋路行為之表現...................8
2.2 標示系統..........................9
2.2.1 標示系統的起源與定義..............9
2.2.2 標示系統的功能與分類..............10
2.2.3 標示系統的設計與構成..............12
2.2.4 小結............................13
2.3 相關研究成果.......................14
2.3.1 尋路行為相關研究整理..............14
2.3.2 尋路任務相關研究分析..............16
第三章 研究方法......................19
3.1 文獻分析法........................19
3.2 實地任務..........................19
3.3 路徑描述..........................20
第四章 實驗場地現況調查...............21
4.1 實驗場地資訊.......................21
4.2 標示系統現況調查...................24
4.3 現況分析..........................28
第五章 實驗分析與討論.................31
5.1 第一次尋路任務實驗－尋路行為觀察......31
5.1.1 發話編碼........................31
5.1.2第一次受測者數據整理...............32
5.1.3 第一次實驗數據統計................35
5.1.4 第一次實驗問題整理................45
5.1.5 第一次實驗尋路模型................46
5.2 第二次尋路任務實驗－地圖設計檢證......47
5.2.1 第二次受測者數據整理..............49
5.2.2 第二次實驗數據統計................50
5.2.3 第二次實驗問題整理................58
5.3 路徑描述實驗.......................60
5.3.1 路徑描述資料整理..................60
5.3.2 停車場意象元素彙整................64
5.3.3 路徑描述資料分析..................66
第六章 結論與建議.....................67
6.1 實驗結果與現況問題整理...............67
6.2 尋車標示規劃建議....................69
6.3 未來研究方向與建議...................72
參考文獻...............................73
附錄A：第一次尋路任務實驗放聲思考資料紀錄...77
附錄B：第二次尋路任務實驗放聲思考資料紀錄...158

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