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陸洛、吳珮瑀、施建彬、高旭繁、翁崇修、陳欣宏,Schultz, D. P. and Schultz, S. E. 原著,2006,人格理論,三版,台北市:洪葉文化事業有限公司
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吳統雄,1984,電話調查:理論與方法,台北:聯經出版事業公司。
考試院,2010,文官制度與專技考試詞彙,引用自http://www.exam.gov.tw/cp.asp?xItem=2070&ctNode=684&mp=1
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