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研究生:陳澤祿
研究生(外文):CHEN, TSE-LU
論文名稱:工作特性與政治技術之相關性研究
論文名稱(外文):Research on the Relationship between Job Characteristic and Political Skill
指導教授:林傑毓林傑毓引用關係
指導教授(外文):LIN, CHIEH-YU
口試委員:賴明材曾志弘施武榮劉春初林傑毓
口試委員(外文):LAI, MIN-TSAITSENG, CHER-HUNGSHIH, WU-RONGLIU, CHUN-CHULIN, CHIEH-YU
口試日期:2014-06-21
學位類別:博士
校院名稱:長榮大學
系所名稱:經營管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:中文
論文頁數:156
中文關鍵詞:政治技術工作特性社會網絡公私部門
外文關鍵詞:political skillsjob characteristicssocial networkpublic/ private sectors
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政治技術可視為一種人際間的社交技巧,本論文研究目的旨在探討工作特性與政治技術的相關性。本研究主要分成兩個部份,第一部份係透過社會網絡的觀點,探索工作特性對政治技術使用程度之影響;第二部份則是探討公私部門員工政治技術使用程度差別。本研究所採用之工作特性共有五個構面,分別為技能多樣性、任務完整性、任務重要性、任務自主性、任務回饋性;政治技術有四個構面,分別為社交機敏度、人際間影響力、聯合關係網絡能力、外表的坦率。

本論文主要採用問卷調查方式來進行研究,總共收集兩份樣本(n1=244, n2=177)進行分析。本研究首先進行政治技術的量表設計,採用第一份樣本(n1=244)來對40項政治技術原始題庫進行篩選與整理,最後得到15項政治技術量表題項,並檢驗其信度與效度。此外,再歸納整理工作診斷量表的內容,形成衡量工作特性之題項,並使用第二份樣本(n2=177)來驗證工作特性與政治技術使用程度的關係。最後則是利用這兩份樣本資料來檢定公家部門員工與私人企業員工是否在政治技術使用上具有明顯差別。

實證結果發現當工作之技能多樣性、任務完整性與重要性愈高時,則政治技術的使用程度就愈高;當工作之自主性與回饋性愈高時,則政治技術的使用程度反而較低。另外,公家部門員工在各項政治技術之使用,皆高於私人企業員工。在研究貢獻上,本文提出工作特性與政治技術間之關係架構,以探索政治技術的使用前因,有別於過去研究文獻普遍將政治技術放置於前因位置來進行討論之情形。在實務貢獻上,本文提出管理者該如何利用工作設計來管理員工的政治技術使用,並分析公私部門員工在政治技術使用上的差異,讓實務界在行政或是企業管理上可以應用與參考。
Political skills can be viewed as a kind of interpersonal social skills. The thesis aims to analyze the relationship between job characteristics and political skills. There are two parts in the present study. The first part is to explore how job characteristics influence political skill utilization through the point of view of social network; and the second part is to investigate the difference in political skill utilization between public and private sectors. The job characteristics include five dimensions: skill variety, task identity, task significance, autonomy, and feedback. There are four dimensions in political skills: social astuteness, interpersonal influence, networking ability, and apparent sincerity.

The questionnaire survey was used in the study, and two sets of samples (n1=244, n2=177) were analyzed. The study used the first sample set (n1=244) to develop a 15-item political skill measurement scale from the 40-item political skill inventory pool. The measurement of job characteristics was developed based on the Job Diagnostic Survey. Subsequently, the study used the second sample set (n2=177) to examine the relationship between job characteristics and political skills. The two sets of samples were used together to investigate difference in political skill utilization between public and private sectors.

Research findings reveal that employees are more likely to utilize political skills when they perceive higher in skill variety, task identity as well as task significance, and lower in autonomy and feedback of job characteristics. The utilization of political skills is significantly higher in public sectors than in provate sectors. The thesis contributes to the literature by taking job characteristics as the antecedent of political skills. The research results can provide some suggestions for managers in job design that may facilitate the management of political skills.

【目錄】
摘要 I
Abstract II
目錄 III
表目錄 V
圖目錄 VII
第一章 緒論 1
第一節 研究背景 1
第二節 研究動機 3
第三節 研究目的 9
第二章 文獻探討 12
第一節 政治技術 12
第二節 工作特性 20
第三節 社會網絡之應用 26
第四節 工作特性與政治技術之關係 35
第三章 研究方法 58
第一節 政治技術量表 58
第二節 工作特性-政治技術量表(JDS-PSI) 69
第三節 研究對象 70
第四章 工作特性與政治技術相關性之實證分析 74
第一節 人口統計變數與JDS-PSI之關係 74
第二節 工作特性對政治技術的影響 78
第三節 小結 82
第五章 公私部門政治技術使用差異 84
第一節 背景與動機 84
第二節 假設推論 87
第三節 研究方法 92
第四節 研究結果 93
第五節 小結 101
第六章 結論與建議 106
第一節 研究結論 106
第二節 研究貢獻 109
第三節 研究建議 111
第四節 研究限制 113
第五節 未來研究方向 113
參考文獻 116
【附錄】 135
附錄一:FERRIS團隊於2008~2013年間對於政治技術之相關研究 136
附錄二:關於工作特性構面之歷史文獻 147
附錄三:問卷 40-ITEMS PSIP 152
附錄四:問卷 30-ITEMS JDS-PSI 154

【表目錄】
表3-1 PSIP之樣本對象 61
表3-2 本研究量尺題項與FERRIS ET AL.(2005)之PSI對照表 63
表3-3 「15-ITEM」之量表題目、收斂效度與信度分析 66
表3-4 「15-ITEM」之區別效度檢定 67
表3-5 「15-ITEM」總分與各測量構面相關檢定 67
表3-6 整體模式之配適度分析評估表 68
表3-7 PSIP篩選後15-ITEMS未轉軸第一個因子負荷 69
表3-8 JDS-PSI之樣本對象 71
表3-9 JDS-PSI之信效度 72
表3-10 JDS與PSI未轉軸第一個因子負荷 73
表4-1 人口統計變數於JDS-PSI測量中之平均數與標準差 75
表4-2 人口統計變數對JDS與PSI之ANOVA檢定 76
表4-3 工作特性構面對政治技術得分之影響 79
表4-4 工作特性與政治技術各構面間之相關矩陣 81
表4-5 工作特性與政治技術之關係檢定結果 82
表5-1 公教人員與私人企業部門之比較(n2=177) 95
表5-2 各職業工作特性之比較(n2=177) 95
表5-3 各職業政治技術之比較(n2=177) 96
表5-4 統計變數對於政治技術之ANOVA(n1=244) 97
表5-5 政府公部門與私人企業之比較(n1=244) 98
表5-6 各職業政治技術之比較(n1=244) 99
表5-7 各職業政治技術得分之平均數與標準差(n1=244) 101
表5-8 公私部門政治技術之比較結果 102

【圖目錄】
圖1-1 研究流程圖 11
圖2-1 組織政治、政治行為與政治技術之遞移關係 15
圖2-2 簡單型的「試驗性交易網絡」 42
圖2-3 結構洞網絡 43
圖3-1 研究架構圖 58

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