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Fewer and fewer babies were born nowadays, and most of parents protect their children from suffering too much frustration: as a result, employees and business owners now have more cognitive differences, especially in communication and job satisfaction, which all affect the internal staff’s turnover and the centripetal force. In addition, with employees coming from different backgrounds, using the same way of communication will bring different feelings and results: therefore, the communication methods used by managers should be different according to differences in individuals. This study investigates the interrelation between employees’ job satisfaction and employees’ communication satisfaction, and then it categorizes the employees based on the five personality categories, in order to analyze their impacts on employees’ job satisfaction by analyzing the interaction between the five personality traits and employees’ communication satisfaction.
This study uses surveys with random sampling. A total of 285 questionnaires were recovered, among which 280 questionnaires were valid. The availability is 98.25%. Questionnaire data were analyzed by using descriptive statistics, independent sample t-test, one-way ANOVA, Pearson correlation analysis, and stepwise regression analysis. The results of the study were as follows:
1. In the analysis of the correlation between communication satisfaction and job satisfaction, the most obvious job satisfaction feelings are “job climate” and “upward communication”.
2. In the correlation analysis between personality traits and job satisfaction, the most obvious job satisfaction feelings are “extraversion” and “emotional stability”.
3. After adding five personality disturbance variables, the following eight traits were found to have significant impacts on job satisfaction: (1) the interaction between communication satisfaction and rigor; (2) the interaction between communication climate and communication openness; (3) the interaction between communication climate and rigor; (4) the interaction between communication climate and extraversion; (5) the interaction between communication climate and goodwill; (6) the interaction between upward communication and communication openness; (7) the interaction between upward communication and rigor; and (8) the interaction between upward communication and goodwill.
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