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研究生(外文):Dinh Quang Huy
論文名稱(外文):Solutions to Improve Quality in Human Resources at Management Project Rural Transport Vinh Long 2013-2018 period
指導教授: Guey, Ching-chung, Ho Sy Tan
指導教授(外文):Guey, Ching-ChungHo Sy Tan
口試委員(外文):Ho Sy TanChing-Sung LaiGuey, Ching-Chung
口試日期:2014-01-24
學位類別:碩士
校院名稱:義守大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:英文
論文頁數:157
外文關鍵詞:Human resourcesManagement human resourcesImprove human resources
相關次數:
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For better management and effective investment projects to build road infrastructure, to meet the requirements of industrialization and modernization of the country, in addition to the need to improve the macroeconomic policy of the countries, the decision of the regulations governing the industry, the organization Management Project Rural Transport Vinh Long province in accordance with the requirements of the task must be done simultaneously. In such an important issue to be solved is to develop and improve the quality of human resources management projects.
The thesis consists of five chapters: Chapter introduction, overview of the theory chapter, the research methodology, the results and discussion, the conclusions and recommendations.
With the research objectives outlined by the system approach, the thesis " Solutions to improve quality in human resources at Management Project Rural Transport Vinh Long 2013-2018 period" solved some problems of theory and practice to improve human resources management boards of rural transport project in Vinh Long province as follows:
First, a comprehensive review of the basic theory of human resources, improve human resources to draw on the concept of human capital, human resources and enhance the content of advanced basic human resources business.
Second, the study analyzes the status and human resources management boards of rural transport project in Vinh Long province to determine the strengths, weaknesses, advantages and disadvantages for improving the quality of human resources force in the coming years.
Third, building perspective and goals to improve the quality of human resources management boards of rural transport project in Vinh Long province on the basis of the strategic objectives of the transport sector development and improving the quality strategy human resources in 2018.
Fourth, the proposed solution and the necessary primarily to improve human resources management boards of rural transport project in Vinh Long province until 2018.
At the same time, the thesis also proposes a number of recommendations to the State and the transport sector aimed at creating conditions for the development of human resources Management Project Rural Transport Vinh Long province in particular and the transport sector general.
Acknowledgements i
Abstract ii
Table of Contents iv
List of Tables ix
List of Figures xi
Chapter 1 INTRODUCTION 1
1.1 The reason for choosing topic 1
1.2 Research Objective 3
1.2.1 General Objective 3
1.2.2 The specific objectives: 4
1.3 Object and scope of the study 6
1.3.1 Study subjects: 6
1.3.2 Limit topics 6
1.4 Research Methodology 7
1.5 The significance of the research topic 7
1.6 Structure of the thesis 8
1.7 Chapter Summary 8
Chapter 2 LITERATURE REVIEW 10
2.1 An overview of human resources and improving the quality of human resources 10
2.1.1 The concept of human resource 10
2.1.2 The concept of improving the quality of human resources 12
2.1.3 The role of human resources and improving the quality of human resources 13
2.2 Improving the quality of human resources in business 14
2.2.1 Characteristics of human resources and improving the quality of human resources in business 14
2.2.2 Content enhanced quality of human resources in business 15
2.2.2.1 Ensure human resources in sufficient quantity and appropriate structure 15
2.2.2.2 Improving professional 16
2.2.2.3 Improving the quality of qualified skilled 16
2.2.2.4 Improving teamwork skills 17
2.2.2.5 Improving the quality of the labor force can 17
2.2.2.6 Enhance the aesthetic character of the employee 18
2.2.2.7 Raising motivation of workers 18
2.3 Improving the quality of human resources in the room of MRTV 18
2.3.1 Characteristics consulting work with nature to build technical expertise in the department under the perspective of improving the quality of human resources. 18
2.3.2 Factors affecting mainly improve the quality of human resources in the production department directly. 20
2.3.2.1 The factors of macro environment 20
2.3.2.2 The factor of the micro-environment 21
2.3.2.3 The factors of the internal environment 22
2.4 Experience improving the quality of human resources in a number of businesses around the world and domestic enterprises. 25
2.4.1 Experience of corporate America. 25
2.4.2 The experience of Japanese firms 26
2.4.3 Total Experience Design Firm Transportation (TEDI) 27
2.4.4 Lessons Learned 29
2.5 The Legal basis for the construction topics 30
2.6 Chapter Summary 30
Chapter 3 RESEARCH METHODOLOGY 32
3.1 Research Methodology 32
3.2 Research framework 32
3.3 Research Hypotheses 33
3.4 Development Tool 33
3.5 Pilot Study 34
3.6 Research Procedure 35
3.7 Introduction to Project Management rural transport Vinh Long 36
3.7.1 The process of formation and development 36
3.7.2 Features - Operating Range – Powers 36
3.7.2.1 Function: 36
3.7.2.2 Scope of work 37
3.7.2.3 Powers 37
3.7.3 Model organization and operation of MRTV 37
3.7.4 The situation of production and business activities results through 03 in 2010, 2011 and 2012 39
3.8 Situation improving human resources in MRTV 39
3.8.1 These activities improve human resources in MRTV 39
3.8.1.1 Develop human resource plan 39
3.8.1.2 Working employers 39
3.8.1.3 To arrange use of human resources 42
3.8.1.4 Training and human resource development 42
3.8.1.5 Mode motivate, encourage physical and mental 45
3.8.1.6 Issues relating to workers 49
3.8.1.7 Situation evaluation of employee work 51
3.8.1.8 Staff executive leadership at all levels 51
3.8.2 Assessment results to improve human resources in MRTV. 52
3.8.2.1 Method and data evaluation 52
3.8.2.2 Analysis of data evaluation activities to improve the quality of human resources in MRTV 53
3.8.3 Overall Assessment of improving human resources in MRTV 64
3.9 Chapter Summary 73
Chapter 4 RESULTS AND DISCUSSION 75
4.1 Orientation required development and improving the quality of human resources transportation industry 75
4.1.1 Development Orientation 75
4.1.2 Ask improve the quality of human resources 75
4.2 The views and goals to improve the quality of human resources in MRTV 76
4.2.1 Viewpoints 76
4.2.2 Model organization and operation of MRTV 2013-2018 period 77
4.2.2.1 The organizational model 77
4.2.2.2 Business activities 78
4.2.2.3 Business objectives of the Board 2013-2018 period 78
4.3 The analysis predicted the major factors affecting the quality to improve human resources 80
4.3.1 The factors of macro environment 80
4.3.2 The factor of the micro-environment 81
4.3.3 The factors of the internal environment 81
4.4 Transportation system Vinh Long period 2013-2018 82
4.4.1 Growing demand for transport infrastructure 82
4.4.2 Plan developed transportation network Vinh Long period 2013-2018 83
4.4.2.1 Urban roads 83
4.4.2.2 Provincial roads 83
4.4.2.3 District roads 83
4.4.2.4 Commune Street 83
4.5 Some suggestions to improve the quality of human resources MRTV 84
4.5.1 Set SWOT matrix forming the proposed method and optimal method selection 84
4.5.2 The particular solution 87
4.5.2.1 To strengthen the organizational structure to improve management of human resources MRTV 87
4.5.2.2 Complete the planning process and human resource recruitment 88
4.5.2.3 Improving the training and evaluation of training effectiveness 91
4.5.2.4 Complete layout mode using human resources 98
4.5.2.5 Completing the regime and encourage physical and mental for workers 98
4.5.2.6 Improving organizational culture consistent with the business environment 102
4.6 Chapter Summary 104
Chapter 5 CONCLUSIONS AND RECOMMENDATIONS 105
5.1 Conclusion: 105
5.2 Suggestions 107
5.2.1 For State 107
5.2.2 For the Department of Transport Vinh Long 107
References 109
Appendix A: Comment Form Survey Of The Officers Working In The Project Management Rural Transport Vinh Long 111
Appendix B: Steps Of The Recruitment Process In The Current Project Management Rural Roads 116
Appendix C: Regulation Performance Evaluation System Of Work Are Application In Project Management Rural Roads Province Vinh Long 118
Appendix D: Chart Of The Organization's Activities In The Project Management Rural Transport Vinh Long 137
Appendix E: Construction Process By Training Capabilities Gap 138
List of Tables
Table 1.1: Comparison of current human resources with the training plan of MRTV in 2018. 2
Table 1.2: Number and qualifications of human resources MRTV 2018 .................................. 4
Table 1.3: Some specific targets ................................................................................................ 5
Table 3.1: Measurement reliability test before eliminated items ............................................. 34
Table 3.2: Indicators of production and business results 2010-2012 ....................................... 39
Table 3.3: Results of the 2008-2012 training of MRTV .......................................................... 43
Table 3.4: Structure of team leaders at all levels (data source 12/2012) ................................. 52
Table 3.5: Distribution of the questionnaire survey ................................................................. 53
Table 3.6: The labor situation through the years ...................................................................... 53
Table 3.7: Structure of labor by gender in 2012 ...................................................................... 54
Table 3.8: Structure of employees by age in 2012 ................................................................... 54
Table 3.9: Assessment of the number and structure of employees are guaranteed to meet
business requirements .............................................................................................................. 55
Table 3.10: Qualifications of MRTV 2012 .............................................................................. 57
Table 3.11: The table layout qualified labor practice to May 12/2012 .................................... 57
Table 3.12: Comparison of the current workforce (in 2012) with the plan of human resource
training MRTV 2018 ................................................................................................................ 58
Table 3.13: Evaluation of operational staff to raise the skill level of the enterprise ................ 59
Table 3.14 Rating of staff teamwork skills in MRTV .............................................................. 60
Table 3.15: Results of the periodic health examination in 2009, 2010, 2011 and 2012 of MRTV
.................................................................................................................................................. 61
Table 3.16: Status of the labor discipline violations in 2010 and 2012 at MRTV ................... 62
Table 3.17: Assessment of employee moral at MRTV ............................................................ 63
Table 3.18: Assessment of staff on ethical corporate culture .................................................. 63
x
Table 3.19: Sources of recruitment MRTV .............................................................................. 67
Table 3.20: Cake prices on the effectiveness of staff training in MRTV ................................. 69
Table 3.21: Assessment of employee evaluation activities ...................................................... 70
Table 3.22: Evaluation of officers and employees on wages. .................................................. 71
Table 3.23: Evaluation of staff, plus the promoted employee at MRTV ................................. 72
Table 4.1: Key Indicators of the 2013-2018 plan ..................................................................... 79
Table 4.2. SWOT matrix of MRTV ......................................................................................... 86
Table 4.3 : Capacities need additional training ........................................................................ 93
xi
List of Figures
Figure 3.1: Research model based on main factors .................................................................. 32
Figure 3.2: Research procedure ............................................................................................... 35
Figure 3.3: Structure of labor by gender in 2012 ..................................................................... 54
Figure 3.4: Structure of employees by age in 2012 .................................................................. 55
Figure 3.5: professional qualification of human resources in 2013 and 2018 by MRTV ........ 59
Figure 3.6: Distribution of health workforce by MRTV 2012 ................................................. 62
Figure 4.1: Recruitment process proposed ............................................................................... 89
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