[1]中央大學 ERP中心,(2000),ERP 企業資源規劃,資訊與電腦 IT 戰略讀本。
[2]王天津、張宗翰、王詩華,(2004),應用模糊多準則決策於 ERP 系統軟體供應商評選之研究 ,電子商務學報,6卷,1期,11-26頁。[3]吳怡銘,(2001),ERP導入及其實務,能力雜誌,138-143頁。[4]李明德,(2008),以資料包絡法分析半導體封裝測試廠經營績效,逢甲大學,碩士論文。[5]周維怡,(2008),台灣半導體產業ERP系統導入前後效率比較分析,國立交通大學管理科學系所,碩士論文。[6]林錫祥,(2002),我國上市櫃IC設計公司效率評估,國立高雄第一科技大學,碩士論文。[7]姚元婕,(2004),台灣IC載板廠商經營績效評估-資料包絡分析法之應用,國立臺北大學,碩士論文。[8]洪海玲,(2002),以資料包絡分析法作製造業之營運效率分析,國立成功大學,博士論文。[9]洪堯勳,(2011),不同營運模式風險與績效之探討-以個人電腦產業為例,東海大學,碩士論文。
[10]胡志堅、黎漢林,(2004),以資料包絡法與投資報酬法評量產業績效─以台灣IC設計業為例,國立交通大學,碩士論文。[11]高強、黃旭男、Toshiyuki Sueyoshi,(2003),管理績效評估:資料包絡分析法,華泰文化事業股份有限公司。
[12]張弘毅,(2005),資訊資源整合之研究-以台聚集團林園三廠區為例,義守大學,碩士論文。
[13]張欣閔,(2007),ERP系統導入前後之經營效率評比-以台灣上市公司為例, 國立交通大學,碩士論文。[14]許秉瑜等人,(2004),以資料包絡分析法評估ERP 系統導入後投資效能之研究,電子商務學報,6卷,2期,175-192頁。
[15]陳協勝,(2011),台灣地區各縣市物流倉儲產業營運效率之分析,樹德科技大學,碩士論文。
[16]陳冠中,(2010),從績效評估探討銀行產業之風險效率衡量-DEA模型之應用,東海大學,碩士論文。[17]黃劭彥,(2005),企業導入ERP系統與智慧資本對其績效影響之研究,逢甲大學,碩士論文。
[18]黃翔園,(2000),台灣地區網路劵商經營績效之實證研究-以資料包絡分析法,朝陽科技大學,碩士論文。[19]黃筱潔,(2004),台灣半導體產業生產效率之實務─以資料包絡分析法,靜宜大學,碩士論文。
[20]楊夏青,(2004),全球IC設計產業生產力與效率分析,國立政治大學,碩士論文。[21]劉玉鈁,(2003),導入Oracle ERP的關鍵成功因素之研究,國立中央大學,碩士論文。[22]蔡玟昌,(2001),企業導入 ERP 系統之績效評估,台灣大學,碩士論文。[23]蔡靜宜,(2002),企業導入 ERP 系統於經營績效評估之研究─綜合運用 DEA 與AHP 模式,輔仁大學,碩士論文。[24]陳澤義、陳啟斌,(2012),企業診斷與績效評估第三版,華泰出版社。
[1]APICS, (1995), APICS Dictionary, The Association for Operations Management, Chicago.
[2]Asmild, M., Paradi, J. C., Aggarwall, V. and Schaffnit, C., (2004), “Combining DEA Window Analysis with the Malmquist Index Approachin a Study of the Canadian Banking Industry,” Journal of Productivity Analysis, 21, 67-89.
[3]Avkiran, N. K., (2011), “Association of DEA Super-Efficiency Estimates with Financial Ratios: Investigating the Case for Chinese Banks,” Omega-International Journal of Management Science, 39(3), 232-334.
[4]Barney, J. B., (2001), “Is the Resourced-Based View a Useful Perspective for Strategic Management Research? Yes,” Academy of Management Review, 26(1), 41-56.
[5]Bergendahl, G., (1998), “DEA and Benchmarks—An Application to Nordic Banks,” Annals of Operations Research, 82, 233-249.
[6]Brenda, M. Viet, T. and Joseph, R., (2005), “Construction Prequalification Using Data Envelopment Analysis,” Canadian Journal of Civil Engineering, 183-193.
[7]Brick and Chidambaran,(2010), “Does Changing Corporate Governance Alone Result in Better Firm Performance?” October.
[8]Charnes, A. and Neralic, L., (1989), “Sensitivity Analysis in Data Envelopment Analysis,” Glasnik Mathematicki, 24, 211-226.
[9]Charnes, A., Clark, C.T., Cooper, W. W., and Golany, B., (1985), “A Developmental Study of Data Envelopment Analysis in Measuring the Efficiency of Maintence Units in the U.S. Air Force,” Annals of Operations Research, 2, 95-112
[10]Charnes, A., Cooper, W. W. and Rhodes, E., (1978), “Measuring the Eifficiency of Decision Making Units,” European Journal of Operational Research, 2, 429-444.
[11]Charnes, A., Cooper, W. W. and Seiford, L. M., (1994), Extension to DEA Models: In Charnes, A., Cooper, W. W., Lewin, A. Y., and Seiford, L. M., Eds., Data Envelopment Analysis: Theory, Methodology and Applications. Norwell: Kluwer Academic Publishers.
[12]Charnes, A., Cooper, W. W., Lewin, A. Y. and Seiford, L. M. (1994a), Data Envelopment Analysis: Theory, Methodology, and Application. Norwell: Kluwer Academic Publishers.
[13]Charnes, A., Cooper, W. W., Lewin, A. Y. and Seiford, L. M., (1994b), Data Envelopment Analysis: Theory, Methodology, and Application, Kluwer Academic Publishers, Boston.
[14]Chou, S. W. and Chang Y. C., (2008), “The Implementation Factors that Influence the ERP(Enterprise Resource Planning) Benefits,” Decision Support Systems, 46(1), 149-157.
[15]Chung, S. H., Lee, A. H., Kang, H. Y. and Lai, C.W., (2008), “A DEA Window Analysis on the Product Family Mix Selection for A Semiconductor Fabricator, ” Expert Systems with Applications, 35, 379-388.
[16]Cooper, W. W., Seiford, L. M. and Tone, K., (2000), Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software Norwell: Kluwer Academic Publishers.
[17]Cotteleer, M. J. and Bendoly, E., (2006), “Order Lead-Time Improvement Follow Ingenterprise Information Technology Implementation: An Empirical Study,” MIS Quarterly, 30(3), 643-660.
[18]Cottelleer, M. J., (2006), “An Empirical Study of Operational Performance Convergence Following Enterprise Systems Deployment,” Production and Operations Management, 15(1), 74-87.
[19]Davenport, T. H., (1998), “Putting the Enterprise into the Enterprise System,” Harvard Business Review, 76(4), 121-131.
[20]Davenport, T. H., (2000), “Mission Critical: Realizing the Promise of Enterprise Systems,” Boston, MA: Harvard Business School Press.
[21]Despotis, D. K. and Smirlis, Y. G., (1984), “Data Envelopment Analysis with Imprecise Data,” European Journal of Operational Research, 140, 24-36.
[22]Fare, R., Grosskopf, S., Lindgren, B. and Ross, P., (1992), “Productivity Changes in Swedish Pharmacies 1980-1989: A Non-Parametric Malmquist Approach,” The Journal of Productivity Analysis, 3(1), 85-101.
[23]Farrell, M. J., (1957), “The Measurement of Productive Efficiency,” Journal of the Royal Statistical Society, Series A, 120(3), 253-281.
[24]Gattiker, T. F., and Goodhue, D. L., (2005), “What Happens After ERP Implementation: Understanding The Impact of Interdependence and Differentiation on Plant-Level Outcomes,” MIS Quarterly ,29 (3) ,559-585.
[25]Golany, B. and Roll, Y., (1989), “AN Application Procedure for DEA,” OMEGA, 17(3), 237-250.
[26]Gould, L., (1997), “Planning and Scheduling Today’s Automotive Enterprises,” Automative Manufacturing and Production, 109(4), 62-66.
[27]Grant, R. M., (1991), “The Resource-Based Theory of Competitive Advantage: Implications for Strategy Formulation,” California Management Review, 114-135.
[28]Homburg, C., (2001), “Using Data Envelopment Analysis to Benchmark Activities,” Int. J. Production Economics, 7351-7358.
[29]J. Wu, Q. An, and S. Ali, and L. Liang, (2013), “DEA Based Resource Allocation Considering Environmental Factors.” Mathematical and Computer Modelling 58, 1128-1137.
[30]Jain, S., Triantis, K. P. and Liu, S., (2011), “Manufacturing Performance Measurement and Target Setting: A Data Envelopment Analysis Approach,” European Journal of Operational Research, 214,616-626.
[31]Kao, C., (2013), “Dynamic Data Envelopment Analysis: A Relational Analysis,” European Journal of Operational Research, 227(2), 325-330.
[32]Ke, W. and Wei, K. K., (2008), “Organizational Culture and Leadership in ERP Implementation,” Decision Support Systems, 45 (2), 208-218.
[33]Kozmetsky, G. and Yue, P., (1998), “Comparative Performance of Global Semiconductor Companies Pergamon,” 153-175.
[34]Li S., and Marty S., (2013), “Corporate Social Responsibility and Firm Productivity: Evidence from the Chemical Industry in the United States, ” J Bus Ethics, 118, 251–263.
[35]Liang, H., Saraf, N., Hu, Q. and Xue, Y., (2007), “Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management,”MIS Quarterly, 31 (1), 59-87.
[36]Luo, Y., Bi, G. and Liang, L., (2012), “ Input/Output Indicator Selection for DEA Efficiency Evaluation: An Empirical Study of Chinese Commercial Banks,” Expert Systems with Applications, 39, 1118-1123.
[37]Mabert ,V. A., Soni, A. and Venkataramanan , M. A., (2006), “ Model Based Interpretation of Survey Data: A Case Study of Enterprise Resource Planning Implementations,” Mathematical and Computer Modelling, 44(1-2), 16-29.
[38]Mabert, V. A., Soni, A., and Venkataraman, M. A., (2000), “Enterprise Resource Planning: Survey of US Manufacturing Firms,” Production and Inventory Management, 41(2), 52-58.
[39]Mabert, V. A., Soni, A., and Venkataramanan, M. A., (2001), “Enterprise Resource Planning: Measuring Value,” Production and Inventory Management Journal, 42(3/4), 46-51.
[40]Mabert, V. A., Soni, A., and Venkataramanan, M. A., (2003). “Enterprise Resource Planning:Managing the Implementation Process,” European Journal of Operational Research, 146(2), 302-314.
[41]Madapusi, A. and D'Souza, D., (2012), “The Influence of ERP System Implementation on the Operational Performance of an Organization,” International Journal of Information Management, 32(1), 24-34.
[42]McAfee, A., (2002), “The Impact of Enterprise Information Technology Adoption on Operational Performance: An Empirical Investigation,” Production and Operations Management, 11(1), 33-53.
[43]Mckenney, J. L., (1995), “Waves of Changes: Business Evolution through Information Technology,” Harvard Business School Press, Cambridge, MA.
[44]Milan, A., Nebojsa, B. and Milorad, K., (2013), “Benchmarking Distribution Centres Using Principal Component Analysis and Data Envelopment Analysis: A case study of Serbia,” Expert Systems with Applications, 40(10), 3926-3933.
[45]Nah, F., and Delgado, S., (2006), “Critical Success Factors for Enterprise Resource Planning Implementation and Upgrade,” Journal of Computer Information Systems, 47, 99-113.
[46]Ngai, E. W. T., Law, C. C. H. and Wat, F. K. T., (2008), “Examining the Critical Success Factors in the Adoption of Enterprise Resource Planning,” Computers in Industry, 59(6), 548-564.
[47]Ramon, S. G., Francesc, H. S. and Mara, M. S., (2012), “Assessing the Efficiency of Wastewater Treatment Plants in an Uncertain Context: A DEA with Tolerances Approach,” enviromental science and policy, 18, 34-44.
[48]Robey, D., Ross, J. W. and Boudreau, M., (2002), “Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change,” Journal of Management Information System, 19(1), 6-45.
[49]Szilagyi A.D., Jr.,(1981), “Management and Performan,” Good Year Publishing company, Inc., California.
[50]Talluri, S., Vickery, SK. and Droge, CL., (2003), “Transmuting Performance on Manufacturing Dimensions into Business Performance: An Exploratory Analysis of Efficiency Using DEA,” International Journal of Production Research, 41(10), 2017-2123.
[51]Tsai, H., Wu, J. and Zhou, Z., (2011), “Managing Efficiency in International Tourist Hotels in Taipei using a DEA Model with Non-discretionary Inputs,” Asia Pacific Journal of Tourism Research, 16(4), 417-432.
[52]United Nations Economic and Social Commission for Asia and Pacific (UNESCAP), (2000), “Evaluation of Infrastructural Interventions for Rural Poverty Alleviation,” United Nation Report.
[53]Wagle, D., (1998), “The Case for ERP System,” The Mckinsey Quarterly, 2, 131-137.
[54]Wang, S., (2010), “DEA-Based Study on Performance Evaluation of Enterprise Partnership,” Information Management, Innovation Management and Industrial Engineering (ICIII), 2, 202-205.
[55]Winkelmann, A. and Klose, K., (2008), “Experiences While Selecting, Adapting and Implementing ERP Systems in SMEs: A Case Study,” Proceedings of the Fourteenth Americas Conference on Information System, Toronto, Canada Aug, 14-17.
[56]Yang, F., Wu, D., Liang, L., Bi, G. and Wu, D. D., (2011), “Supply Chain DEA: Production Possibility Set and Performance Evaluation Model,” Annals of Operations Research, 185(1), 195-211.
[57]Yang, Y., Xingming, J., Peng, T. and Xianfa, Z., (2011), “In-Depth Study on DEA Method in the Input-Output Model of Enterprise Informatization,” IEEE Conference Publications, 217-221.
[58]Yue, P., (1992), “Data Envelopment Analysis and Commercial Bank Performance: A Primer with Applications to Missouri Banks,” Federal Reserve Bank of St. Louis Review, 74(1), 31-45.
[59]Z. Yang and J. C. Paradi,(2004), “DEA Evaluation of a Y2K Software Retrofit Program,” IEEE Transactions On Engineering Management, 51(3), 8.
網址
[1]http://www.unescap.org/tctd/pubs/ruralpovertytoc.htm
[2]SAP 台灣網站 http://www.sap.com/taiwan/index.epx
[3]公開資訊觀測站 http://newmops.tse.com.tw/
[4]和訊科技 http://www.harmonation.com.tw/history.htm
[5]財團法人資訊工業策進會 http://www.iii.org.tw/
[6]資策會ITIS智網 http://www2.itis.org.tw/
[7]CIO IT經理人 http://www.cio.com.tw/;
2009 台灣區IT決策者關鍵調查報告http://www.cio.com.tw/content/cio_survey_2009/cio_survey_2009.html