在協同新產品發展的過程中若能有效的利用、整合及分享產品以及流程的相關知識，將能夠為企業解決許多決策問題並帶給企業持續性的競爭優勢。因此，利用知識管理方法來管理企業長久累積下來的經驗與知識是必要的。本體論是目前經常使用在知識管理上的方法，同時也是語意網的核心技術。若使用本體論來進行新產品發展流程以及產品相關知識的描述，將有助於協助企業解決各種決策問題。此外，合作夥伴的選擇是產品發展中重要決策的一環。然而，夥伴選擇的過程卻是一個被忽視的議題。有鑑於此，本研究提出一個以本體論為基的新產品發展支援合作夥伴之評估方法。首先，將設計鏈作業參考模式(Design Chain Operations Reference-model, DCOR)的標準流程、衡量指標以及產品相關知識轉換成本體論儲存。接著，利用語意網規則語言(Semantic Web Rule Language, SWRL)與SPARQL 協定與RDF 查詢語言(SPARQL Protocol and RDF Query Language, SPARQL)來推論以及提取本體論內藏的知識。最後，從產品發展流程作為出發點，考量協同工作績效相關的五個衡量指標，利用模糊綜合評價(Fuzzy Comprehensive Evaluation, FCE)來評估合作夥伴。本研究提出之方法能夠協助企業整合流程的知識、產品的知識和企業既有之資源，以在新產品發展之階段進行合作夥伴之評估。

In the procedure of collaborative new product development, it will be able to solve many decision problems and bring enterprise sustainable competitive advantage if we effectively utilize, integrate and share knowledge of product and process. Therefore, the use of knowledge management approach to managing enterprise long accumulated experience and knowledge is necessary. Ontology, a core technology of Semantic Web, is often used in knowledge management. If we use ontology to describe the new product development process and product related knowledge, it will help to solve decision problems. We propose an approach of ontology-based new product development support collaborative partner evaluation. First, translating processes and metrics of Design Chain Operations Reference-model (DCOR) to Ontology Web Language(OWL). Second, using Semantic Web Rule Language(SWRL) and SPARQL Protocol and RDF Query Language(SPARQL) to inference and fetch knowledge. Finally, using Fuzzy Comprehensive Evaluation(FCE) and considering five collaboration related metrics to evaluate collaborative partner. Approach we present will help enterprise to integrate process knowledge, product knowledge and other resource to evaluate collaborative partner in new product development phase.

明志科技大學碩士學位論文指導教授推薦書 i
明志科技大學碩士學位論文口詴委員審定書 ii
明志科技大學學位論文授權書 iii
誌謝 iv
摘要 v
ABSTRACT vi
目錄 vii
表目錄 ix
圖目錄 x
第一章 緒論 1
1.1 研究背景及動機 1
1.2 研究目的 3
1.3 研究範圍與限制 4
第二章 相關文獻探討 5
2.1 新產品發展 5
2.2 夥伴選擇 11
2.3 本體論 14
2.4 規則與查詢語言 33
2.5 模糊綜合評價 36
第三章 研究方法 39
3.1 問題描述 39
3.2 研究架構 43
第四章 案例分析 97
4.1 案例公司背景 97
4.2 以本體論為基之智慧型手機發展支援合作夥伴之評估 98
4.3 結果與討論 119
第五章 結論與未來研究發展建議 120
5.1 結論 120
5.2 未來研究發展建議 120
參考文獻 121

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