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研究生:簡郁珊
研究生(外文):Yu-Shan Chien
論文名稱:A Study of Politeness Strategies in Intercultural Communication
指導教授:張媁雯張媁雯引用關係
指導教授(外文):Wei-Wen Chang
學位類別:碩士
校院名稱:國立臺灣師範大學
系所名稱:國際人力資源發展研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2014
畢業學年度:102
語文別:英文
論文頁數:72
中文關鍵詞:intercultural communicationpoliteness strategiesfamiliaritypower distance
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Based on Brown and Levinson’s (1987) politeness theory, an aim of this research is to understand the use of politeness strategies of people of different cultures in intercultural communication as well as whether familiarity and power distance play significant roles in it. Another purpose is to investigate whether other potential factors affect politeness strategies in intercultural communication. Data was collected, using in-depth interviews and scenarios, from 20 international students in Taiwan. The findings indicate that politeness strategies are diversely used in intercultural communication. Cultural backgrounds, familiarity, and power distance play significant roles in choosing politeness strategies. Other factors that can affect the choice to be polite include personality, language, types of situations, characteristics of message receivers, gender, and the nature of the communication channel.
ABSTRACT I
TABLE OF CONTENTS II
LIST OF TABLES IV
LIST OF FIGURES V
CHAPTER I INTRODUCTION 1
Background 1
Problem Statement 3
Research Purpose 5
Significance of the Study 5
Research Questions 6
Definition of Terms 7
Paper Outline 8
CHAPTER II LITERATURE REVIEW 9
Intercultural Communication 9
Politeness Theory 14
Related Research on Intercultural Communication and Politeness Theory 21
Summary 23
CHAPTER III RESEARCH METHODS 25
Research Approach 25
Research Framework 26
Participants 27
Instruments 33
Data Collection 36
Research Procedure 38
Data Analysis 40
CHAPTER IV RESULTS AND DISCUSSIONS 43
The Use of Politeness Strategies in Intercultural Communication 43
Cultural Backgrounds and the Use of Politeness Strategies in Intercultural Communication 49
Familiarity and the Use of Politeness Strategies in Intercultural Communication 51
Power Distance and the Use of Politeness Strategies in Intercultural Communication 53
Other Factors Affecting the Choice of Politeness Strategies 56
Discussions 58
Summary 63
CHAPTER V CONCLUSION 65
Conclusion 65
Implications 66
Limitations of the Study 68
REFERENCES 69
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