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研究生:石惠茹
研究生(外文):SHIH, HUI-JU
論文名稱:程序正義與社會風險關係之研究-以社會認同為干擾變數,並以慈善機構為例
論文名稱(外文):The lnfluence of Procedural Justice on Social Risk─The Mediating Effect of Social Identities and the Moderating Example of Charity Group
指導教授:魏志雄魏志雄引用關係
指導教授(外文):WEI,ZHI-XIONG
口試委員:林建信林英顏
口試委員(外文):LIN,JIAN-XINLIN,YING-YAN
口試日期:2015-07-14
學位類別:碩士
校院名稱:大葉大學
系所名稱:國際企業管理學系碩士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2015
畢業學年度:104
語文別:中文
論文頁數:62
中文關鍵詞:程序正義社會風險社會認同慈善機構
外文關鍵詞:Procedural JusticeSocial RiskSocial IdentitiesCharity Group
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隨著社會的安定,社會中開始陸續出現許多團體組織,其中引人注目的是自近年來之世界各地天災頻傳,國與國間的互動援助頻繁,其中我們可以發現有個慈善團體不管是什麼樣的事件發生,都看的到他們的身影,「慈濟」,這慈善組織現在已擴展到大學及醫院的遍及,其中令人敬佩的是各種大型災害發生,他們井條有序的規劃,及安撫人心的精神,但隨著科技的日新月異,也讓許多事件隨著網路的強大一一被大眾揭發,慈濟也無法避免,也可以發現大眾對於慈濟的觀感跟過往有所不同。本研究主要針對台灣慈善機構與慈濟兩大機構做分析調查。
本研究數據透過路邊便利抽樣及網路問卷蒐集。研究結果發現,慈濟與慈善機構的社會認同有差異;慈濟與慈善機構的程序正義對社會風險有正向關係;慈濟與慈善機構社會認同對程序正義與購買意願有干擾影響。

With social stability in society groups began to appear in many organizations, notably from natural disasters around the world in recent years, the frequent interaction between countries frequently aid, which we can find no matter what charities kind of event, are looking to their presence, "Tzu Chi", which now has been extended to universities and charitable organizations throughout the hospital, which is admirable variety of large disasters, their well ordered planning Ordinance, and soothing the spirit, but as technology advances, but also to many events with a strong network of eleven was revealed the public, Tzu Chi can not be avoided, it can be found in the public's perception of the Tzu Chi is different with the past. This study analyzed survey done for charity and Tzu Chi Taiwan two institutions.
The research data gathered by the roadside convenience sampling and web questionnaires. Study found that social identity and charity Tzu Chi are different; procedural justice has a positive relationship to social risks and Tzu Chi charity; charity Tzu Chi and social identity have caused disturbances on procedural justice and purchase intention.

摘 要........iii
Abstract........iv
致 謝........ v
目 錄........ vi
表目錄........ viii
圖目錄........ ix
第一章 緒論........1
第一節 研究背景與研究動機........1
第二節 研究問題與目的........3
第三節 研究流程.........4
第二章 文獻探討.......6
第一節 程序正義(Procedural justice)........6
第二節 社會風險 (Social risk)........8
第三節 社會認同 (Social identities)........10
第四節 慈濟與慈善機構的程序正義有差異........13
第五節 慈濟與慈善機構的社會認同有差異........14
第六節 慈濟與慈善機構對設風險之差異........14
第七節 慈濟與慈善機構程序正義與社會風險之影響........15
第三章 研究方法........17
第一節 研究架構........17
第二節 研究變數操作性定義與衡量........18
第三節 問卷設計與抽樣方法........ 21
第四節 資料分析方法........23
第四章 資料分析與結果........24
第一節 敘述性統計分析........25
第二節 信效度分析........28
第三節 相關分析........38
第四節 迴歸分析........41
第五節 獨立樣本T檢定........48
第五章 結論與建議........ 51
第一節 研究結論........ 51
第二節 管理實務之意涵........52
第三節 研究限制與建議........53
參考文獻 ........55
中文文獻........ 55
英文文獻........ 55
附錄一........ 61

表目錄
表3-2-1 「程序正義」量表之題項........19
表3-2-2 「社會認同」量表之題項........20
表3-2-3 「社會風險」量表之題項........21
表 4-1-1 整體敘述性統計分析表(N =646)........27
表 4-2-1 慈濟程序正義信度分析表(N =313)........29
表 4-2-2 慈濟社會認同信度分析表(N =313)........30
表 4-2-4 慈善機構社會認同信度分析表(N =313)........32
表 4-2-7 慈濟因素分析表(N =313)........35
表 4-2-8 慈善機構因素分析表(N =313)........36
表4-5-1 階層迴歸結果表........43
表5-1 研究假設驗證結果彙總........50
圖目錄
圖1-3-1 研究流程 ........5
圖3.1 研究架構........ 18

參考文獻

中文文獻
陳淑娟、楊珮琪、林永順(2009)。產品涉入、知覺風
險與資訊傳播影響消費者購買果醋意願的研究。美和技術學院學報。28 (1),87-103。
曹佩雯 (2008),家長式領導對組織認同影響之研究:心
理資本的中介效果,國防大學管理學院資源管理及決策研究所,未出版碩士論文。
黃冠維(2010),民眾有機食品認知、知覺風險對購買
意願影響之研究-以台中縣市民眾為例。朝陽科技大學休閒事業管理研究所碩士論文,未出版,台中市。
黃素菁(2007)(企業形象、服務品質與消費者再購買意
願關係之研究–以I 壽險公司為例) 國立高雄應用科技大學/商務經營研究所。


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