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研究生:郭森立
研究生(外文):Sen-Li Kuo
論文名稱:行為安全執行策略探討-以某紡絲事業單位為例
論文名稱(外文):A Study on Implementation Strategy of Behavior-Based Safety
指導教授:秦靜如秦靜如引用關係于樹偉于樹偉引用關係
指導教授(外文):Ching-Ju ChinShu-wei Yu
學位類別:碩士
校院名稱:國立中央大學
系所名稱:環境工程研究所在職專班
學門:工程學門
學類:環境工程學類
論文種類:學術論文
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:129
中文關鍵詞:行為安全行為安全推動策略領導與承諾
外文關鍵詞:behavior based safetybehavior based safety implementation strategyleadership commitment
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意外傷害造成的原因,一為不安全的狀態,另一為不安全的行為,其中不安全的行為佔80%到90%以上,而且不安全的狀態往往是人的行為所造成,根據冰山的說法看到傷害時,水面下已經累積了許多的不安全行為和不安全狀態,所以要降低職業傷害率,需要把有顧慮的不安全的行為改變成安全行為,則意外傷害就可以有效地減少,行為安全BBS (behavior based safety)策略是把顧慮的危險行為改變成安全行為的方法之一。
職安衛管理系統的成功主要仰賴領導與承諾,尤其是來自於管理階層保證,因為管理階層的影響範圍廣,可以利用廣泛議題相關的機會,消除或將造成人員傷害的風險降到最低。管理階層可以利用職安衛管理系統和組織營運與治理程序的整合、策略和決策、職安衛目標和其他營運重點的配合,確認因應行為安全執行的有效性,本研究行為安全的執行策略探討係以某事業單位為例,於工作場所中用ISO 45001架構的領導與承諾和PDCA的方法推動行為安全,領導與承諾的目的是提供行為安全執行的建置、運作、維持和改善所需適當的財務、人力和組織性資源,於職權範圍內有效的執行行為安全,並保證組織對行為要求達到HSG 65要求的溝通、合作、控制和專業能力,規劃是事業單位要建立推動小組、觀察人員和行為觀察表,執行是行為觀察是排定觀察時間表觀察,並將觀察的結果記錄於行為觀察表,查核是把觀察記錄結果變成主動式指標,推動小組的成員評論觀察的品質,矯正是對既定的計畫做修正,所以在工作場所中以領導與承諾和PDCA的方法,執行行為安全的策略以某紡絲事業單位為例,已經提高安全行為達到降低意外傷害目的。

Unsafe condition and unsafe behavior are the primary causes of occupational injuries. Unsafe behavior accounts for 80-90% of all workplace injuries and sometimes the unsafe behavior also results in unsafe conditions. According to the iceberg theory, when an injury occurred, like the emerging part of the iceberg above the surface of water, there are lots of unseen unsafe conditions and unsafe behaviors underneath. Hence elimination of unsafe behaviors is the best way to prevent injuries. In other words, employees’ at-risk behaviors must be identified and changed. Behavior based safety is one of the best ways to reverse the concerned and at-risk behavior to a safe one.
Successful health and safety management system mainly rely on leadership commitment, especially the managerial commitment since their involvement is broader than employees and could deliver the important health and safety “felt leadership” to influence the behaviors of employees and to eliminate the injury risk to the lowest level. Leadership can integrate the health and safety goals with business strategies to effectively implement behavior based safety, BBS. A case study on the implementation strategy of BBS is presented in this study. The strategy encompasses the ISO 45001 structure on leadership commitment and the Plan-Do-Check-Aact cycle. The purpose of leadership commitment is to establish, operate, maintain and improve the BBS program and to provide the required resources such as manpower or financial support. The management’s responsibility is to effectively implement BBS and ensure the organization can achieve HSG65’s requirements on communication, cooperation, control and competence. The BBS program includes the establishment of a steering team, the development of focused behavior checklists and the training of observers. The second step of BBS is to conduct observation by the planned schedule, with anonymous record and quick feedback. To check the effectiveness of the program, the next step is to turn the observations into proactive safety indicators and to monitor the observation quality by the steering team. The last PDCA step is to manage the program toward achieving the final goals. This case study proves that leadership commitment and the PDCA cycle are essential to the success of a BBS program to raise safety behavior and reduce the risk of injury.

中文摘要 ..................................................ii
英文摘要 ......................................................iii
致謝.......................................................v
目錄......................................................vi
圖目錄.........................................................x
表目錄.....................................................xi
第一章 前言..................................................1
1.1 緣起...................................................2
1.2 研究目的................................................3
第二章 文獻回顧 ..............................................5
2.1意外事故與行為的探討........................................5
2.1.1懸崖比喻理論...........................................10
2.1.2韓立奇行為安全理論......................................11
2.1.3杜邦事故金字塔理論......................................12
2.1.4巴摩爾理論.............................................13
2.1.5豪威彙總..............................................13
2.1.6蓋樂理論..............................................14
2.2影響行為的因果機制........................................16
2.2.1意識影響行為......................................16
2.2.2潛意識影響行為....................................17
2.2.3工作環境有限選擇時會影響行為.........................17
2.2.4工作環境沒有選擇時會影響行為..............................18
2.3行為安全理論.............................................18
2.3.1 ISO 45001安全健康管理系統草案...........................20
第三章 研究方法..............................................21
3.1 研究流程與步驟..........................................22
3.1.1 研究目的與預期結果.....................................23
3.1.2研究流程與步驟.........................................23
3.2領導與承諾流程...........................................24
3.2.1領導與承諾目的與預期結果.................................24
3.2.2領導與承諾執行流程步驟...................................25
3.3規劃流程與方法...........................................25
3.3.1規劃目的與預期結果......................................25
3.3.2規劃執行流程步驟與方法...................................26
3.4執行流程與方法...........................................30
3.4.1執行目的與預期結果......................................30
3.4.2執行執行流程步驟與方法...................................31
3.5查核流程與方法...........................................32
3.5.1查核目的與預期結果......................................32
3.5.2查核執行流程步驟與方法...................................33
3.6矯正流程與方法...........................................34
3.6.1矯正目的與預期結果......................................34
3.6.2矯正執行流程步驟與方法...................................34
第四章結果與討論.............................................37
4.1領導與承諾...............................................37
4.1.1領導與承諾結果整理與展現.................................38
4.1.2領導與承諾結果分析與探討.................................40
4.1.3領導與承諾總結.........................................41
4.2規劃...................................................42
4.2.1規劃結果整理與展現......................................42
4.2.2規劃結果分析與探討......................................46
4.2.3規劃總結..............................................47
4.3執行...................................................48
4.3.1執行結果整理與展現......................................49
4.3.2執行結果分析與探討......................................52
4.3.3執行總結..............................................54
4.4查核...................................................54
4.4.1查核結果整理與展現......................................55
4.4.2查核結果分析與探討......................................57
4.4.3查核總結..............................................59
4.5矯正…..................................................59
4.5.1矯正結果整理與展現......................................60
4.5.2矯正結果分析與探討......................................63
4.5.3矯正總結..............................................65
第五章 結論與建議............................................67
5.1結論...................................................67
5.2建議...................................................69
參考文獻...................................................71
附錄….....................................................74
附錄一 工作場所位置風險評估…..................................74
附錄二 定義觀察行為安全…......................................76
附錄三 ISO 45001執行行為安全要項彙總….........................82
附錄四 安全行為相關資料…......................................99
附錄五 數據資料行為安全報告………….............................111

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