臺灣博碩士論文加值系統

鋼構工程的特性為工期長、成本高，類似一般營造業所採用的專案管理方法。鋼構工程專案的作業流程是相當繁複，各個流程的施工部門都相當的重要，若中間有環節出現錯誤，會影響到不只是後續部門增加的作業及施作之困難度外，更會對整體工程專案成功造成影響。本研究主要在探討鋼構工程專案中跨部門整合程度對專案績效的影響情形。研究成果如下：
一、工務與業務部門整合在年齡上存在顯著差異，工務與製造部門整合、工務與品管部門整合在學歷上存在顯著差異，工務與業務部門整合、工務與製造部門整合、工務與品管部門整合在職級存在顯著差異。
二、工務與品管部門整合對交期具有顯著正向影響關係，工務與製造部門整合、工務與品管部門整合對品質具有顯著正向影響關係，工務與製造部門整合、工務與品管部門整合對預算具有顯著正向影響關係，工務與業務部門整合對技術水準具有顯著正向影響關係。

The long duration, high cost is the　characteristics of steel engineering, generally used project management methods similar to the construction industry. The workflow of steel engineering project is quite complicated, each process of the construction sector are quite important, if the middle part of the error, it will affect not only the subsequent sector to increase jobs and facilities for the hard-givers, more on overall Engineering project success affected. This study explored Steel Works project in the extent of cross-sectoral integration of project performance impact scenario. The results are as follows:
1. The intergration in engineering department and business department shows different in age, intergration in engineering department and manufacturing department and intergration in engineering department and quality control department shows different in education. The intergration in engineering department and business department, intergration in engineering department and manufacturing department and intergration in engineering department and quality control department shows different in position rank.
2. The intergration in engineering department and quality control department has a significant positive impact on the delivery , the engineering department and manufacturing department and intergration in engineering department and quality control department has a significant positive impact on the quality , the engineering department and manufacturing department and intergration in engineering department and quality control department has a significant positive impact on budget, the intergration in engineering department and business department has a significant positive impact on the technical level.

目錄
摘要 i
ABSTRACT ii
致謝辭 iii
目錄 iv
圖目錄 vii
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第三節 研究範圍 5
第四節 研究流程 6
第二章 文獻探討 8
第一節 跨部門整合 8
第二節 跨部門整合構面 11
第三節 工程專案績效 16
第三章 研究方法 23
第一節 研究架構 23
第二節 研究假說 23
第三節 變數衡量 27
第四節 研究對象 30
第五節統計分析方法 30
第四章 研究成果分析 33
第一節 樣本結構分析 33
第二節 樣本之敘述性統計分析 35
第三節 信度與效度分析 38
第四節 差異分析 42
第五節 相關分析 49
第六節 迴歸分析 50
第五章 結論與建議 55
第一節 研究結論 55
第二節 管理意涵 57
第三節 研究限制與後續研究建議 59
參考文獻 60
一、 中文部份 60
二、 英文部份 63
問卷 72

參考文獻
一、 中文部份
1、 PMI國際專案管理學會（2004），專案管理知識體指南第三版(PMBOK Guide)，台北市：國際專案管理學會台灣分會/博鴻國際。
2、 方世榮（1997），製造業競爭力的探討—資訊／電子業的實證研究，管理學報，第十四卷第三期，頁359-385。
3、 方世榮（1999），製造與行銷部門之互動與協調機制的實證研究，管理學報，第十六卷第三期，頁403-425。
4、 毛凱立（2003），研發專案團隊管理：網路、資源與績效，國立暨南國際大學國際企業學系碩士論文。
5、 王慶富（2002），專案管理，台北市：聯經出版社。
6、 吳玉玲（2004），專案管理關鍵因素與組織因素對軟體專案績效之影響－以臺北市政府為例，元智大學資訊管理學系碩士論文。
7、 吳玲玲譯（2004），組織行為（初版），台北：台灣培生教育出版股份有限公司。
8、 宋明娥（2002），專案經理人資訊能力與資訊系統開發專案績效之研究，國立臺灣大學國際金業學研究所碩士論文。
9、 李庭毓（2000），在不同的專案特性下控制機制對專案績效之影響，靜宜大學企業管理研究所碩士論文。
10、 周文賢（2002），多變量統計分析SAS/STAT使用方法，台北市：智勝文化。
11、 周世靜（1992），企業研究發展專案績效評估模式之研究。國立中山大學企業管理研究所碩士論文。
12、 林朱嵐（2003），從知識管理能力觀點探討軟體專案績效之研究，銘傳大學管理科學系碩士在職專班碩士論文。
13、 林明杰（1992），技術能力與技術引進績效相關研究，國立政治大學企業管理研究所碩士論文。
14、 林明杰、李峻銘（1999），企業技術引進策略、認知與實際整合差距對新產品研發績效影響之研究、管理學報，第十六卷第四期，頁683-701。
15、 林信惠、黃明祥、王文良編（2004），軟體專案管理，台北市：智勝圖書。
16、 林偉凱（2007），台灣鋼結構市場現況分析與未來展望，鋼結構會刊，第二十八期，頁49-50。
17、 邱皓政（2002），量化研究與統計分析，台北市：五南圖書出版股份有限公司。
18、 施晃嘉（1997），新產品開發行銷／研發部門整合與績效關係之研究。國立中興大學企業管理研究所碩士論文。
19、 高志宏（1993），管理行為與專案特徵對專案績效的權變影響研究，國立交通大學管理科學研究所碩士論文。
20、 張存金、盧淵源（2001），研發團隊結構特性及整合機制與研發績效關係之研究—因徑分析模式。企業管理學報，第四十九期，頁97-134。
21、 張琳禎（2001），專案執行方法與技街知識對專案執行績效之影響，中原大學企業管理系碩士論文。
22、 張瓊方（2007），不同類型之跨部門整合對新產品發展績效影響之研究，國立中央大學企業管理研究所碩士論文。
23、 郭澤原（1995），科技研究發展專案績效評估作業之探討，國立交通大學管理科學研究所碩士論文。
24、 陳書瑜（2003），影響專案團隊運作績效因素之探討，實踐大學金業管理研究所碩士論文。
25、 陳嵩（2003），產品／市場策略對「跨部門整合機制--製造在上游決策涉入關聯」之影響，企業管理學報，第五十九期，頁1-30。
26、 陳嵩（2001），新產品開發早期階段之D/M整合：探索分析與實證。台大管理論叢，第十二卷第一期，頁85-121。
27、 傅和彥譯（1999），生產管理（六版），台北市：前程企業管理有限公司
28、 番大維（2008），市場知識、部門互動對新產品開發績效影響之研究，國立成功大學企業管理研究所碩士論文。
29、 黃敏萍（2000），跨功能任務團隊之結構與效能-任務特性與社會系絡之影響，國立台灣大學商學研究所博士論文。
30、 鄭瑞園（2001），製藥業知識整合及組織信任對其知識管理表現與創新績效之影響。國立交通大學管理科學研究所碩士論文。
31、 賴士葆（1990），研究發展／製造／行銷三部門互動與新產品發展績效相關之研究（修訂版），台北市：華泰書局。
32、 蘇志遠（2008），專案經理領導風格與知識整合對專案績效的影響－以專案特性為調節變數，銘傳大學資訓管理學系碩士在職專班碩士論文。
33、 程至弘（2013），建構以BIM為基礎之鋼構工程作業流程，國立成功大學土木工程學系碩博士班碩士論文。
34、 陳純森（2012），鋼結構工程實務(第四版)，台北市：科技圖書。
二、 英文部份
1、 Allen, T. J.(1993), Management the Flow of Technology, Cambridge, M.A.: The MIT Press.
2、 Aoki, M. (1990). Toward an economic model of the Japanese firm. Journal of economic literature, 28, 1-27.
3、 Ayers, D., Dahlstrom, R., & Skinner, S. J. (1997). An exploratory investigation of organizational antecedents to new product success. Journal of Marketing Research, 34, 107-116.
4、 Bart, C. K. (1999).Controlling new products: a contingency approach, Journal of Technology Management, 18, 395-413.
5、 Bennett, F. L. (1996). Human. Quality, Organizational. Legal and Ethical Aspects of Professional Practice. , John Wiley & Sons. Inc..
6、 Berry, W. L., Klompmaker, J. E., McLaughlin, C. P., & Hill, T. (1991). Linking strategy formulation in marketing and operations: empirical research. Journal of Operations Management, 10(3), 294-302.
7、 Campobasso, F. D., & Hosking, J. E. (2004). Two factors in project success: a clear process and a strong team. Journal of Healthcare Management, 49(4), 221.
8、 Carrillo, P. (1996). Technology transfer on joint venture projects in developing countries. Construction Management and Economics, 14(1), 45-54.
9、 Chen, C. H., Chang, Y. Y., & Lin, M. J. J. (2010). The performance impact of post-M&A interdepartmental integration: An empirical analysis. Industrial Marketing Management, 39(7), 1150-1161.
10、 Chimhanzi, J. (2004). The impact of marketing/HR interactions on marketing strategy implementation. European Journal of Marketing, 38(1/2), 73-98.
11、 Clark, K. B., & Fujimoto, T. (1991). Product development performance: Strategy, organization, and management in the world auto industry. Harvard Business Press.
12、 Cleland D.I. (1983) , “ The Cultural Ambience of the Matrix Organization” in D. I. Cleland and W. R. King, Eds., Project Management Handbook
13、 Cleland, D. I., & Ireland, L. R. (2004). Project management: strategic design and implementation (Vol. 4). Singapore: McGraw-Hill.
14、 De Meyer, A., & Van Hooland, B. (1990). The contribution of manufacturing to shortening design cycle times. R&D Management, 20(3), 229-239.
15、 Dessler, G. (1999). How to earn your employees' commitment. The Academy of Management Executive (1993-2005), 58-67.
16、 Ellinger, A. E., Daugherty, P. J., & Keller, S. B. (2000). The relationship between marketing/logistics interdepartmental integration and performance in US manufacturing firms: an empirical study. Journal of Business Logistics, 21(1), 1.
17、 Ettlie, J. E., & Reza, E. M. (1992). Organizational integration and process innovation. Academy of Management Journal, 35(4), 795-827.
18、 Feger H., (1991), “Cooperation between groups" In R. A. Hinde & J. Groebel (Eds.),Cooperation and Prosocial Behaviour”, Cambridge University Press, 281-300, Cambridge UK.
19、 Gittell, J. H., Seidner, R., & Wimbush, J. (2010). A relational model of how high-performance work systems work. Organization Science, 21(2), 490-506.
20、 Gorchels, L.,(2004). The Product Manager’s Handbook. New York: McGraw -Hill.
21、 Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.
22、 Grant, R. M. (1996). Prospering in dynamically-competitive environments: Organizational capability as knowledge integration. Organization science, 7(4), 375-387.
23、 Gray, C.G. & Larson, E.W. (2000), Project management: The managerial process, New York, Irwin/McGraw Hill.
24、 Hauptman, O. (1986). Influence of task type on the relationship between communication and performance: The case of software development. R&D Management, 16(2), 127-139.
25、 Hauptman, O. (1986). Influence of task type on the relationship between communication and performance: The case of software development. R&D Management, 16(2), 127-139.
26、 Iansiti, M., & Clark, K. B. (1994). Integration and dynamic capability: evidence from product development in automobiles and mainframe computers. Industrial and corporate change, 3(3), 557-605.
27、 Kahn, K. B. (1996). Interdepartmental integration: a definition with implications for product development performance. Journal of product innovation management, 13(2), 137-151.
28、 Kahn, K. B. (1996). Interdepartmental integration: a definition with implications for product development performance. Journal of product innovation management, 13(2), 137-151.
29、 Kahn, K. B. (2001). Market orientation, interdepartmental integration, and product development performance. Journal of Product Innovation Management, 18(5), 314-323.
30、 Kahn, K. B., & McDonough, E. F. (1997). An empirical study of the relationships among co‐location, integration, performance, and satisfaction. Journal of Product Innovation Management, 14(3), 161-178.
31、 Kahn, K. B., & McDonough, E. F. (1997). An empirical study of the relationships among co‐location, integration, performance, and satisfaction. Journal of Product Innovation Management, 14(3), 161-178.
32、 Kahn, K. B., & Mentzer, J. T. (1998). Marketing’s integration with other departments. Journal of Business Research, 42(1), 53-62.
33、 Keller, R. T. (1994). Technology-information processing fit and the performance of R&D project groups: A test of contingency theory. Academy of Management Journal, 37(1), 167-179.
34、 Kerzner, H. R. (1995). Project management: a systems approach to planning, scheduling, and controlling. John Wiley & Sons.
35、 Kim, J. S., Kim K. Y. and Miller, J. G., (1990). Manufacturing Strategies of the U.S. and Korean Firms: A comparative Analysis, Working Paper, School of Management, Boston University.
36、 Kim, J. S., Ritzman, L. P., Benton, W. C., & Snyder, D. L. (1992). Linking product planning and process design decisions. Decision Sciences, 23(1), 44-60.
37、 Kirkland, L. H., & Thompson, D. (1999). Challenges in designing, implementing and operating an environmental management system. Business Strategy and the Environment, 8(2), 128.
38、 Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. The Journal of Marketing, 1-18.
39、 Kusunoki, K., Nonaka, I., & Nagata, A. (1998). Organizational capabilities in product development of Japanese firms: a conceptual framework and empirical findings. Organization Science, 9(6), 699-718.
40、 Larson, E. W., & Gobeli, D. H. (1988). Organizing for product development projects. Journal of Product Innovation Management, 5(3), 180-190.
41、 Lawrence, P. R., & Lorsch, J. W. (1967). Differentiation and integration in complex organizations. Administrative science quarterly, 1-47.
42、 Lewis, James P. (1995).Project Planning, Scheduling and Control, Irwin Professional Publishing.
43、 Liz Maclachlan, (1996).Making Project Management for You, Library Association Publishing, London.
44、 Lovejoy, S. (1993). A systematic approach to getting results. Gower.
45、 McDonough, E. F. (2000). Investigation of factors contributing to the success of cross‐functional teams. Journal of product innovation management, 17(3), 221-235.
46、 McDonough, E. F. (2000). Investigation of factors contributing to the success of cross‐functional teams. Journal of product innovation management, 17(3), 221-235.
47、 McDonough, E. F., Kahnb, K. B., & Barczaka, G. (2001). An investigation of the use of global, virtual, and colocated new product development teams. Journal of product innovation management, 18(2), 110-120.
48、 Menezes Ferrari, F., & Carlos de Toledo, J. (2004). Analyzing the knowledge management through the product development process. Journal of Knowledge Management, 8(1), 117-129.
49、 Millson, M. R., & Wilemon, D. (2002). The impact of organizational integration and product development proficiency on market success. Industrial Marketing Management, 31(1), 1-23.
50、 Moenaert R.K., Deschoolmeester D., Souder W.E. and De Meyer A.(1994) , Determinants of new product performance: a review and meta-analysis, Economisch en Sociaal Tijdschrift ,48(3) , 379-406 .
51、 Moenaert, R. K., & Souder, W. E. (1990). An information transfer model for integrating marketing and R&D personnel in new product development projects. Journal of product innovation management, 7(2), 91-107.
52、 Mohammed, S., & Dumville, B. C. (2001). Team mental models in a team knowledge framework: Expanding theory and measurement across disciplinary boundaries. Journal of organizational Behavior, 22(2), 89-106.
53、 Moorman, C. (1995). Organizational market information processes: cultural antecedents and new product outcomes. Journal of marketing research, 318-335.
54、 Mukhopadhyay, S. K., & Gupta, A. V. (1998). Interfaces for resolving marketing, manufacturing and design conflicts: A conceptual framework. European Journal of Marketing, 32(1/2), 101-124.
55、 Olson, E. M., Walker Jr, O. C., & Ruekert, R. W. (1995). Organizing for effective new product development: the moderating role of product innovativeness. The Journal of Marketing, 48-62.
56、 Parker, G. M. (1994). Cross-functional teams: Working with allies, enemies, and other strangers. John Wiley & Sons.
57、 Parry, M. E., & Song, X. M. (1993). Determinants of R&D–Marketing Integration in High‐Tech Japanese Firms. Journal of Product Innovation Management, 10(1), 4-22.
58、 Petroni, A. (1998). The analysis of dynamic capabilities in a competence-oriented organization. Technovation, 18(3), 179-189.
59、 Pine, B. J. (1993). Mass customization: the new frontier in business competition. Harvard Business Press.
60、 Pinto, J. K. (1996). Power and politics in project management. Newtown Square, PA: Project Management Institute.
61、 Project Management Institute, (2004). A Guide to the Project Management Body of Knowledge (PMBOK Guide), Third Edition.
62、 Ring, P. S., & Van de Ven, A. H. (1994). Developmental processes of cooperative interorganizational relationships. Academy of management review, 19(1), 90-118.
63、 Robbins, S. P. (1994). Organization Behavior. NJ: Prentice Hall.
64、 Ruekert, R. W., & Walker Jr, O. C. (1987). Marketing's interaction with other functional units: a conceptual framework and empirical evidence. The Journal of Marketing, 51, 1-19.
65、 Schon, D, (1967). Champions for radical new inventions, Harvard Business Review, 77-86.
66、 Schwalbe, K.(2004). Information technology project management, Cambridge, MA: Course Technology,.
67、 Selznick, P., (1949). TVA and the Grass Roots, CA: Berkeley.
68、 Shenhar, A. J., and Wideman R. M. (2000). Optimizing Project Success by Matching PM Style with Project Type, (available online at http://www.pmfomm.org).
69、 Song, X. M., & Parry, M. E. (1996). What separates Japanese new product winners from losers. Journal of Product Innovation Management, 13(5), 422-439.
70、 Song, X. M., & Parry, M. E. (1997). The determinants of Japanese new product successes. Journal of Marketing Research, 64-76.
71、 Souder, W. E., & Moenaert, R. K. (1992). An Information Uncertainty Model for Integrating Marketing and R&D Personnel in New Product Development Projects. Journal of Management Studies, 29(4), 485-512.
72、 Souder, W. E., Chakrabarti, A. K., Bonoma, T. V., Avery, R. V. and Ciechinelli R. D., (1997). An Exploratory Study of the Coordiuiating Mechanisms between R&D and Marketing as an Influence on the Innovation Process.” Final Report to the National Science Foundation. Washington, D.C. NTIS Number PB-279-366.
73、 Susman, G. I., & Ray, J. M. (1999). Test of a model of organizational contributors to product development team effectiveness. Journal of Engineering and Technology Management, 16(3), 223-245.
74、 Swink, M., & Song, M. (2007). Effects of marketing-manufacturing integration on new product development time and competitive advantage. Journal of Operations Management, 25(1), 203-217.
75、 Tatikonda, M. V., & Rosenthal, S. R. (2000). Successful execution of product development projects: Balancing firmness and flexibility in the innovation process. Journal of Operations Management, 18(4), 401-425.
76、 Thamhain, HJ. and Nurick, AJ. (1994). Project team development in multinational environments, Global Project Management Handbook. New York :McGraw-Hill,.
77、 Tjosvold, D. (1988). Cooperative and competitive interdependence collaboration between departments to serve customers. Group & Organization Management, 13(3), 274-289.
78、 Tu, Q., Vonderembse, M. A., & Ragu-Nathan, T. S. (2001). The impact of time-based manufacturing practices on mass customization and value to customer. Journal of Operations management, 19(2), 201-217.
79、 Wateridge, J. (1998). How can IS/IT projects be measured for success?. International journal of project management, 16(1), 59-63.
80、 Wheelwright, S. C., & Clark, K. B. (1992). Revolutionizing product development: quantum leaps in speed, efficiency, and quality. Simon and Schuster. , 165-187
81、 Wind, Y. (1981). Marketing and the other business functions. Wharton School, University of Pennsylvania, Marketing Department.
82、 Woodward and John., (1965). Industrial Organization: Theory and Practice, London: Oxford University Press.
83、 Wortzel, R. (1979). Multivariate analysis . Upper Saddle River, NJ: Prentice Hall.