(3.238.186.43) 您好!臺灣時間:2021/02/28 11:39
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
: 
twitterline
研究生:唐金努
研究生(外文):Antonius Juanta Tetangena Tarigan
論文名稱:變革管理在印尼的零售公司
論文名稱(外文):Change Management in Indonesian Retail Company
指導教授:劉代洋 博士
指導教授(外文):Dr. Liu, Day-Yang
口試委員:劉代洋 博士
口試委員(外文):Dr. Liu, Day-Yang
口試日期:2015-01-02
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:管理學院MBA
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2015
畢業學年度:103
語文別:英文
論文頁數:85
中文關鍵詞:Indomaret組織變革變更管理便利店小超市零售印度尼西亞
外文關鍵詞:IndomaretOrganizational ChangeChange ManagementConvenience StoreMinimartRetailIndonesia
相關次數:
  • 被引用被引用:0
  • 點閱點閱:163
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:1
零售業務在印尼的增長快速發展。零售業務甚至成為越來越具有吸引力的國內和外國投資者採取的努力,在印尼被認為是非常有潛力進入零售市場,延長評論他們的業務。 2009年,第一家外資便利店被打開了。突然就改變了零售業的氛圍,成為印尼人民的新趨勢。便利店已成為頭條新聞,並得到普及的年輕一代在印尼,由於其提供現成吃現成的飲料產品,以前從未存在過的印尼小超市。它帶著新的理念。它並沒有帶來普通的概念,“便利店”與限制空間,但它建立大型賣場與現場音響和有線電視很多休息區觀看足球比賽。新進入者是否成功進入市場,抓住利基area.This將採用案例研究方法,從Indomaret點便利店的情況下,這將解釋如何組織變革管理在印尼,有什麼評論他們的策略來處理這種情況,你有什麼已完成由Indomaret管理。
這項研究的目的是發現Indomaret組織變革管理和評論其戰略從迷你連鎖店成為便利店
The growth of retail business in Indonesia develops rapidly. Retail business
even becomes more and more attractive for both domestic and foreign investors to extend their business by taking effort to enter retail market in Indonesia which is perceived to be very potential. In year 2009, the first foreign convenience stores was opened. It suddenly change the retail atmosphere and became a new trend for Indonesian people. The convenience store was become headline and get popular for the young generation in Indonesia, because its offer ready to eat and ready to drink products that never existed in Indonesian minimart before. It came with the new concept. It did not bring the ordinary concept as “convenience stores” with limited
spaces, but it build large stores with many sitting areas with live acoustic and cable TV to watch soccer games. The new entrants was successful enter the market and grab the niche area.This research will use case study methodology from Indomaret Point Convenience Store case, it will explain how the organizational change management in Indonesia, what are their strategies to handle this situation, what have been done by Indomaret management.
This research objective is to discover Indomaret organizational change
management and their strategies from minimart chain store become convenience store.
ABSTRACT
ACKNOWLEDGEMENT
TABLE OF CONTENT
LIST OF TABLES
LIST OF FIGURES
CHAPTER I INTRODUCTION
I.1. Research Background and Motivation
I.2. Research Objectives
I.3. Research Content
I.4. Thesis Flowchart
CHAPTER II LITERATURE REVIEW
II.1. Change Management Theory
II.2. The Signifcant of Change Management
II.3. Forces of Change
II.4. Resistance to Change
II.5. Change Formulation and Implementation
II.6. Organizational Change Managemeny
CHAPTER III RESEARCH METHODOLOGY
III.1. Research Design
III.1.1. Data Collection
III.1.2. Data Analysis
III.2. Interview Process
III.2.1. Interview Period
III.2.2. Interview Questions
CHAPTER IV INDUSTRY ANALYSIS
IV.1. Retail Industry in Indonesia
IV.2. Five Forces Analysis
IV.2.1. Threats of New Entrants
IV.2.2. Threats of Substitute Products
IV.2.3. Barganing Power of Supplier
IV.2.4. Barganing Power of Buyer
IV.2.5. Rivalry Among Existing Firms
IV.3. SWOT Analysis
IV.4. Company Profile
IV.4. Indomaret Headquarter Organizational Structure
IV.5. Indomaret Branch Organizational Structure
CHAPTER V CASE ANALYSIS
V.1. Background
V.2. Forces for Change
V.3. Organizational Change
V.3.1. Vision and Mission Statement Change
V.3.2. Change the Logo
V.3.3. Special Task Team - Change Agents
V.3.4. New Standard Indomaret Super Store
V.3.5. Training and Development
V.3.6. Planogram and Price Adjustment
V.4. Change Implementation - Indomaret Convenience Store
CHAPTER VI CONCLUSION AND RECOMMENDATION
VI.1. Conclusion
VI.2. Recommendation
REFERENCES
Armenakis, A. A. & Bedeian, A. G. (1999). “Organizational Change: A Review of Theory and Research in the 1990s.” Journal of Management, vol. 25, iss. 3.

Armenakis, A. A., Harris, S. & Feild, H. (1999). “Paradigm in Organizational Change: Change Agent and Change Perspectives.” In Handbook of Organizational Behavior. Edited by Golembiewski. Marcel Dekker.

Axley, S. R. (2000). “Communicating Change: Questions to Consider.” Industrial Management, vol. 42, no. 4, Jul/Aug.

Barker, R. T. & Camarata, M. R. (1998). “The Role of Communication in Creating and Maintaining a Learning Organization: Preconditions, Indicators, and Disciplines.”

The Journal of Business Communication, vol. 35, no. 4, Oct.
Baronas, A. M. & Louis, M. R. (1988). “Restoring a Sense of Control during
Implementation: How User Involvement Leads to System Acceptance.” MIS
Quarterly, vol. 28.

Beer, M. (1994). “Managing Strategic Alignment.” In The Change Management
Handbook: A Road Map to Corporate Transformation. Edited by Berger, Sikora, and Berger. McGraw-Hill.

Berger, L. A. (1994). “Change Management.” In The Change Management Handbook: A Road Map to Corporate Transformation. Edited by Berger, Sikora, and Berger. McGraw-Hill.

Bloodgood, J. M. & Morrow, J. L., Jr. (2000). “Strategic Organizational Change within an Institutional Framework.” Journal of Managerial Issues, vol. 12, no. 2,Summer.

Bolman, L. G. & Deal, T. E. (1999). “Steps to Keeping Change Efforts Heading in the Right Direction.” The Journal of Quality & Participation, May-Jun.

Bowditch, J. L. & Buono, A. F. (1995). “A Primer on Organizational Behavior.” John Wiley & Sons.

Brown, A. (1998). “Organisational Culture.” Second Edition. Pitman. Brown, A. (1995). “Organisational Culture.” Pitman.

Brown, S. L. & Eisenhardt, K. M. (1997). “The Art of Continuous Change: Linking Complexity Theory and Time-Paced Evolution in Relentlessly Shifting Organizations.” Administrative Science Quarterly, vol. 42, Mar.

Buchanan, D. A. & Boddy, D. (1992). “The Expertise of the Change Agent.” Prentice Hall. Burke, W. W. (1994). “Critical Elements of Organizational Culture Change.” In The Change Management Handbook: A Road Map to Corporate Transformation. Edited by Berger, Sikora, and Berger. McGraw-Hill.

Burke, W. & Litwin, G. (1992). “A Causal Model of Organizational Performance and Change.” Journal of Management, vol. 18, iss. 3. Burnes, B. (2000). “Managing Change: A Strategic Approach to Organisational Dynamics.” Third Edition. Prentice Hall.

Clampitt, P. G. & Downs, C. W. (1993). “Employee Perceptions of the Relationship between Communication and Productivity: A Field Study.” The Journal of Business Communication, vol. 30, no. 1, Jan.
Cooper, D. R. & Schindler, P. S. (1998). “Business Research Methods.” Sixth Edition. McGraw-Hill.
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔