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研究生:陳思潔
研究生(外文):Chen, Sz-Jie
論文名稱:和平文化經營理念與員工士氣之關係兼論異文化管理之中介效果-以美、日 、韓在台子公司之比較
論文名稱(外文):A Study of Relationship among Managerial Philosophy of A Peace Culture and Employee Morale and the Mediating Effect of Cross-Culture Management
指導教授:林彩梅林彩梅引用關係
指導教授(外文):Lin, Tsai-Mei
口試委員:周建亨林淑珍
口試委員(外文):Chou, Chien-HengLin, Shu-Jen
口試日期:2015-06-18
學位類別:碩士
校院名稱:中國文化大學
系所名稱:國際企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2015
畢業學年度:103
語文別:中文
論文頁數:79
中文關鍵詞:和平文化經營理念異文化管理員工士氣
外文關鍵詞:managerial philosophy of a peace-culturecross-culture managementemployee morale
相關次數:
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  • 下載下載:9
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多國籍企業(Multinational Enterprise以下簡稱MNE)之發展宗旨,是為了促進世界經濟繁榮、人類和平幸福。多國籍企業(MNE)的繁榮會使跨國間的貿易更加頻繁。
隨著跨國企業版圖的擴大,母國母公司與地主國子公司之間產生了諸多問題,而以往研究多在探討多國籍企業利益極大化,卻很少探討企業倫理、和平共生精神、和平文化經營理念,而一直以來多國籍企業醜聞層出不窮,員工士氣不佳也時有所聞,因此本研究欲探討領導者持有「和平文化經營理念」與員工士氣之關係兼論異文化管理之中介效果。「和平文化經營理念」之重視程度,會影響對異文化管理型態之選擇,而管理制度不同會影響公司員工士氣。本研究之目的在了解目前MNE對和平文化經營理念之重視程度對員工士氣之關係,並探究異文化管理之中介效果。
研究結果發現,異文化管理對和平文化經營理念與員工士氣具有中介效果。MNE對和平文化經營理念重視程度,會影響對異文化管理型態之選擇,而管理制度不同員工士氣會改變。

By improving the prosperity of world economy, which brings peace and happiness to mankind is the developing objective of multinational enterprise (MNE). The prosper-ity of MNE makes cross-border trades more frequently; therefore free trade area (FTA) is set up based on the market economy.
With the expansion of multinational enterprises, problems have brought out be-tween the homeland’s parent companies and subsidiaries in host countries. While previ-ous studies had more discussed in the benefit maximization of MNE and there are less discussions on enterprise ethics, spirit of peaceful coexistence, and managerial philoso-phy of peace culture. MNE cannot be sustainable by the cause of scandals emerge in endlessly and poor employee morale; therefore this study investigates the relationship between managerial philosophy of peace culture and employee morale .The differential cross-cultural management is used as a mediator of the model. The importance of mana-gerial philosophy of peace culture affects the decision of choice in the differential cross-cultural management, while the differences in the management systems will affect the employee morale. This study focuses on identifying the relationship between the importance of managerial philosophy of peace culture and employee morale in MNE and discussing the mediating effect of the differential cross-cultural management.
This study found the mediating effect in the relationship between managerial phi-losophy of peace culture and employee morale. The importance of managerial philoso-phy of peace culture affects the decision-making in the differential cross-cultural man-agement; and the differences in management systems will affect the change of employee morale in the company.

內容目錄
中文摘要 ..................... iii
英文摘要 ..................... iv
誌謝辭  ..................... vi
內容目錄 ..................... vii
表目錄  ..................... ix
圖目錄  ..................... x
第一章  緒論................... 1
  第一節  研究背景與動機............ 1
  第二節  研究問題與目的............ 3
  第三節  研究架構............... 6
第二章  文獻探討................. 8
  第一節  和平文化經營理念........... 8
  第二節  員工士氣............... 19
  第三節  異文化管理.............. 20
  第四節  美、日、韓經營理念之比較....... 27
  第五節  研究假說............... 29
第三章  研究方法................. 35
  第一節  研究變數操作型定義與測量工具..... 35
  第二節  樣本與資料收集............ 38
  第三節  資料分析方法............. 38
第四章  研究結果................. 41
  第一節  基本資料分析............. 41
  第二節  信效度分析.............. 42
  第三節  Pearson相關係數分析.......... 44
  第四節  假說檢定............... 46
  第五節  迴歸分析............... 48
第五章  結論與建議................ 51
  第一節  研究假說檢驗結果........... 51
  第二節  研究發現與管理意涵.......... 56
  第三節  研究貢獻、建議與限制......... 58
參考文獻 ..................... 59
附錄  研究問卷.................. 74


表目錄
表 4- 1 研究樣本基本資料分析............ 41
表 4- 2 和平文化經營理念量表之分析表........ 42
表 4- 3 異文化管理量表之分析表........... 43
表 4- 4 員工士氣量表之分析表............ 43
表 4- 5 領導型態量表之分析表............ 44
表 4- 6 各變項之皮爾森(Pearson’ s)相關分析表.. 45
表 4- 7 和平文化經營理念對異文化管理- 模式摘要表.. 46
表 4- 8 異文化管理對對員工士氣–模式摘要表..... 47
表 4- 9 和平文化經營理念對員工士氣–模式摘要表... 47
表 4- 10 異文化管理對和平文化經營理念與員工士氣中介–
迴歸模式摘要表............... 48
表 4- 11 和平文化經營理念對異文化管理–模式摘要表.. 49
表 4- 12 異文化管理對員工士氣–模式摘要表...... 49
表 4- 13 和平文化經營理念對員工士氣–模式摘要表... 50
表 4- 14 異文化管理對和平文化經營理念與員工士氣–模式
摘要表................... 50
表 5- 1 研究假說實證結果彙整表........... 52
表 5- 2 和平文化經營理念三國比較表......... 54
表 5- 3 異文化管理制度三國比較表.......... 55


圖目錄
圖 1-1 研究架構.................. 7
圖 2-1 企業社會責任金字塔............. 12
圖 2-2 MNE異文化管理............... 24

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1. 工作價值觀、領導型態、工作滿足與組織承諾關係之研究:以韓國電子業為例
2. 企業領導者更迭下的員工協助策略研究--以金融服務業為例
3. 電信組織公司化當前員工士氣之研究
4. 子公司策略角色、異文化管理和經營績效關係之研究
5. 和平文化經營理念與組織承諾關係並兼論異文化管理之中介效果
6. 和平文化經營理念與員工士氣關係–兼論員工倫理教育訓練之中介效果
7. 和平文化經營理念與異文化經營管理制度對經營績效影響之研究-英、美、日MNE在台灣子公司之比較
8. 和平文化經營理念對異文化管理與經營績效影響之研究-以英美日在台子公司為例之比較研究
9. 異文化管理對員工士氣與顧客滿意度影響之研究-以日、韓電子業在台子公司之比較研究
10. 異文化管理對員工士氣與消費者滿意度影響之研究-以美、日在台子公司之比較研究
11. 國際觀光旅館異文化管理對員工士氣與顧客滿意度影響之研究
12. 和平文化經營理念與員工士氣之關係兼論異文化管理之中介效果-以美、日在台子公司之比較
13. 和平文化經營理念與經營績效之關係兼論員工士氣之中介效果-美、日、英MNE在台子公司之比較研究
14. 異文化管理對和平文化經營理念與 組織承諾關係之干擾效果— 以美日在台子公司為例
15. 和平文化經營理念與品牌形象之關係兼論員工士氣之干擾影響-美、日、英MNE在台子公司之比較研究
 
1. 異文化管理與消費者滿意度之關係兼論員工教育訓練干擾影響-以美、日、英在台子公司為例
2. 異文化管理對企業倫理與員工士氣關係之干擾影響-英美日在台灣子公司之比較研究
3. 異文化管理對和平文化經營理念與 組織承諾關係之干擾效果— 以美日在台子公司為例
4. 市場導向經營理念與顧客滿意度之關係研究並兼論服務氣候之干擾影響
5. 和平文化經營理念與員工士氣關係–兼論員工倫理教育訓練之中介效果
6. 員工選訓與員工士氣之關係兼論人事制度之干擾效果
7. 和平文化經營理念與品牌形象之關係兼論員工士氣之干擾影響-美、日、英MNE在台子公司之比較研究
8. 領導者文化價值觀與員工士氣之關係兼論教育訓練干擾效果-美、日 在台子公司為例
9. 管理階層的價值觀與企業經營理念之關聯
10. 跨國公司治理對組織公民行為影響之研究-兼論經理人道德態度之中介效果
11. 技術移轉與企業競爭力關係並兼論異文化管理干擾影響-美、日、荷在台子公司之比較
12. 多國籍企業和平文化經營理念與員工士氣關係之研究-兼論企業倫理政策落實程度之中介效果
13. 和平文化經營理念對職場霸凌行為之影響並兼論教育訓練之中介效果
14. 新北市富基漁港推動生態旅遊之景觀改善設計—以入口區為例
15. 網路拍賣中賣家所在位置對於買家之心理距離、信任以及賣家選擇之影響