跳到主要內容

臺灣博碩士論文加值系統

(44.200.86.95) 您好!臺灣時間:2024/05/22 14:32
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:吳氏芸恆
研究生(外文):Ngo Thi Van Hang
論文名稱:A study to examine the influential factors on employee''s overalljob satisfaction in the divisions of Power GenerationCorporation 2 at Danang City, Vietnam
論文名稱(外文):A study to examine the influential factors on employee''s overalljob satisfaction in the divisions of Power GenerationCorporation 2 at Danang City, Vietnam
指導教授:李敬文李敬文引用關係
學位類別:碩士
校院名稱:樹德科技大學
系所名稱:經營管理研究所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2015
畢業學年度:103
語文別:英文
論文頁數:88
中文關鍵詞:Employee’s overall job satisfactionState-owned EnterpriseOrganizational characteristicsOrganizational EffectivenessOrganizational Diagnosis Model
外文關鍵詞:Employee’s overall job satisfactionState-owned EnterpriseOrganizational characteristicsOrganizational EffectivenessOrganizational Diagnosis Model
相關次數:
  • 被引用被引用:0
  • 點閱點閱:38
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
Relationships have been reported between employee’s overall job satisfaction and
organizational characteristics. This research integrated the Organizational Diagnosis
Model (ODM) and the Overall Job Satisfaction model to test and analyze the
relationships between seven components of organizational characteristics, including
purposes, structure, relationships, rewards, helpful mechanism, leadership, and attitude
towards change and employee’s overall satisfaction. This study was aimed at
comprehending employee’s overall job satisfaction through a survey, examining the
organizational characteristics that most affect employee’s overall job satisfaction in
three divisions of EVNGENCO2 at Danang city, Vietnam and suggesting solutions to
improve organizational effectiveness and employee’s overall job satisfaction in
EVNGENCO2 as a state-owned enterprise. In the 280 questionnaires distributed to
SB2HPMB, SB4HPMB and AvuongHPC units, 224 responses were screened to be
valid for the statistics analysis. Statistical methods, including descriptive statistics,
correlation analysis and multi regression analysis were applied for statistical analysis. It
was found that organizational effectiveness, i.e. employee’s overall job satisfaction, was
influenced not only by strength of culture, but also by organizational characteristics.
The analysis results revealed that five among seven factors of the research model had
positive effects on employee’s overall job satisfaction and supported the hypotheses.
ii
Among the factors examined, “rewards” and “structure” showed highest impact on the
employee’s overall job satisfaction. However, employee’s overall job satisfaction
seemed not to be influenced by “helpful mechanisms” and “attitude towards change”.
This study, through the investigation of employee’s overall job satisfaction, provides
clear understanding of the organizational characteristics of EVNGENCO2. In addition,
it contributes to the practice of organizational development especially in the electricity
industry, which is a public sector in Vietnam on the road of adopting market mechanism
in the future.


Relationships have been reported between employee’s overall job satisfaction and
organizational characteristics. This research integrated the Organizational Diagnosis
Model (ODM) and the Overall Job Satisfaction model to test and analyze the
relationships between seven components of organizational characteristics, including
purposes, structure, relationships, rewards, helpful mechanism, leadership, and attitude
towards change and employee’s overall satisfaction. This study was aimed at
comprehending employee’s overall job satisfaction through a survey, examining the
organizational characteristics that most affect employee’s overall job satisfaction in
three divisions of EVNGENCO2 at Danang city, Vietnam and suggesting solutions to
improve organizational effectiveness and employee’s overall job satisfaction in
EVNGENCO2 as a state-owned enterprise. In the 280 questionnaires distributed to
SB2HPMB, SB4HPMB and AvuongHPC units, 224 responses were screened to be
valid for the statistics analysis. Statistical methods, including descriptive statistics,
correlation analysis and multi regression analysis were applied for statistical analysis. It
was found that organizational effectiveness, i.e. employee’s overall job satisfaction, was
influenced not only by strength of culture, but also by organizational characteristics.
The analysis results revealed that five among seven factors of the research model had
positive effects on employee’s overall job satisfaction and supported the hypotheses.
ii
Among the factors examined, “rewards” and “structure” showed highest impact on the
employee’s overall job satisfaction. However, employee’s overall job satisfaction
seemed not to be influenced by “helpful mechanisms” and “attitude towards change”.
This study, through the investigation of employee’s overall job satisfaction, provides
clear understanding of the organizational characteristics of EVNGENCO2. In addition,
it contributes to the practice of organizational development especially in the electricity
industry, which is a public sector in Vietnam on the road of adopting market mechanism
in the future.


ABSTRACT ..................................................................................................................... i
Acknowledgments..........................................................................................................iii
Table of Contents............................................................................................................ v
List of Tables................................................................................................................ viii
List of Figures................................................................................................................ ix
Illustration of Symbols/Abbreviation ........................................................................... x
Chapter 1. Introduction ............................................................................................ 1
1.1 Research Background.......................................................................................... 1
1.1.1 The concept of job satisfaction ..................................................................... 1
1.1.2 Organizational characteristics...................................................................... 1
1.1.3 Organizational effectiveness......................................................................... 2
1.1.4 State-owned Enterprise in Vietnam and Job satisfaction........................... 2
1.1.5 Introduction about Vietnam Electricity........................................................ 4
1.1.6 An overview about EVNGENCO2................................................................ 4
1.1.7 Employee’s overall job satisfaction in EVNGENCO2 as an SOE .............. 6
1.2 Research Motive................................................................................................... 6
1.3 Research Purpose................................................................................................. 7
1.4 Research Procedure............................................................................................. 8
Chapter 2. Literature Review................................................................................. 11
2.1 Theoretical background about job satisfaction............................................... 11
2.1.1 Definitions about Job satisfaction.............................................................. 11
2.1.2. Overall Job Satisfaction............................................................................. 12
2.2 Organizational characteristics and their components.................................... 13
2.2.1 Organizational characteristics.................................................................... 13
2.2.2. Organizational effectiveness...................................................................... 16
2.2.3. Job satisfaction........................................................................................... 16
2.3 Organizational Effectiveness - Overall job satisfaction ................................. 16
vi
2.4 Relationship between Organizational characteristics and Employee’s overall
job satisfaction.......................................................................................................... 18
2.5 Models applied for Employee’s job satisfaction.............................................. 18
2.5.1. Hackman &; Oldham’s Job characteristics Model.................................... 18
2.5.2. Preziosi’s (1980) Organisational Diagnosis Model (ODM) ..................... 19
Chapter 3. Research Methodology......................................................................... 24
3.1 Research Approach............................................................................................ 24
3.2 Research Model.................................................................................................. 24
3.3 Research Hypotheses......................................................................................... 25
3.4 Measurement of variables................................................................................. 27
3.5 Data Collection................................................................................................... 28
3.5.1. Sampling and Data Collection method...................................................... 28
3.5.2. Population .................................................................................................. 29
3.5.3. Measurement scale - Five-point Likert scale:........................................... 29
3.6 Description of the statistical analysis method ................................................. 30
3.6.1 Descriptive Statistics.................................................................................... 30
3.6.2 Factor Analysis........................................................................................... 31
3.6.3 Reliability analysis ...................................................................................... 31
3.6.4. Statistical tools............................................................................................ 32
Chapter 4. Research Results................................................................................... 34
4.1 Sample Description............................................................................................ 34
4.2 Reliability and Validity of Variables................................................................ 36
4.2.1 Reliability..................................................................................................... 36
4.2.2 Validity of Variables (Exploratory Factor Analysis)................................. 38
4.3 Descriptive Statistics of Research Variables................................................... 44
4.4 Hypotheses Test.................................................................................................. 46
4.4.1 Correlation: ................................................................................................. 46
4.4.2. Linear regression analysis......................................................................... 48
4.5 Discussion ........................................................................................................... 53
Chapter 5. Conclusion............................................................................................. 56
vii
5.1 Research findings and Contribution................................................................ 56
5.1.1. Research Findings ..................................................................................... 56
5.1.2. Contribution ............................................................................................... 57
5.2 Implications........................................................................................................ 58
5.3 Limitation and Future research ....................................................................... 58
References: .................................................................................................................... 60
Appendixes:................................................................................................................... 65

[1] Blum, T. C., Finlay, W., Martin, J. K., &; Roman, P. M. (1995). Organizational
structure and job satisfaction: Do bureaucratic organizations produce more
satisfied employees? Administration &; Society (27(3)), 427-450.
[2] Burke, W., &; Litwin, G. (1992). A causal model of organizational performance
and change. Journal ojManagement (18), 523-545.
[3] Campell, J. (1976). Contribution research can make in understanding
organizational effectiveness. Canton, Ohio: Kent State University Press.
[4] Changa*, C. C., Chiub, C. M., &; Chena, C. A. (2010). The effect of TQM
practices on employees overall job satisfaction and loyalty in government. Total
Quality Management , 21 (12), 1299–1314.
[5] Cherrington, D. (1994). Organizational behavior (2nd ed. ed.). Boston: Allyn
and Bacon, Inc.
[6] Cranny, C. J., Smith, C. P., &; Stone, E. F. (1992). Job satisfaction: How people
feel about their jobs and how it affects their performance. New York: Lexington
Books.
[7] Do, P. T., Nguyen, V. N., &; Nguyen, H. T. (2012). Analysis of factors
influencing the high commitment of employees. The “Tap chi Phat trien &; Hoi
nhap” (Development and Integration Magazine) .
[8] Eagly, A. H., &; Chaiken, S. (1998). Attitude structure and function. In Gilbert,
D., Fiske, S.T., &; Lindzey, G. (Eds.). Handbook of social psychology (4th ed.).
New York: McGraw-Hill.
61
[9] Elizur, D., &; Guttman, L. (1976). The structure of attitudes toward work and
technological change within an organization. Administrative Science Quarterly
(27), 611-23.
[10] Ellickson, M. C., &; Logsdon, K. (2002). Determinants of job satisfaction of
municipal government employees [Electronic version]. Public Personnel
Management (31(3)), 343-358.
[11] Ghiselli, F. E., &; Johnson, D. A. (1970). Need satisfaction, managerial success,
and organizational structure. Personnel Psychology (23), 569-576.
[12] Halepota, J. A., &; Shah, N. (2010). An empirical investigation of organizational
antecedents on employee’s overall job satisfaction in a developing country.
Brunel Business School , 280-292.
[13] Hand, V., &; Adas, A. (1996). Predicting the level of organizational effectiveness:
A methodology for the constructing firm. Construction Management and
Economics (14), 341-352.
[14] Hickson, D. J., &; McMillan, C. J. (1981). Organization and nation. Hampshire,
England: Gower Publishing Company Ltd.
[15] Hickson, D. J., Butler, R. J., Cray, D., &; Mallory, G. R. (1986). Top decision:
Strategic decision-making in organizations. San Fransisco: Jossey-Bass.
[16] James, L. R., &; Jones, A. P. (1976). Organizational structure: A review of
structural dimensions and their conceptual relationships with individual attitudes
and behavior. Organizational Behavior and Human Performance , 16, 74-113.
[17] Kamoche, K. (2001). Human resources in Vietnam: The global challenge.
Thunderbird International Business Review (43(5)), 625-650.
62
[18] Kumari, G., &; Pandey, K. M. (2011). Job Satisfaction in Public Sector and
Private Sector: A Comparison. International Journal of Innovation, Management
and Technology , 2 (3), 222-228.
[19] Lok, P., &; Crawford, J. (2000). The application of a diagnostic model and
surveys in organizational development. Journal of Managerial Psychology,
15(2) , 108-125.
[20] Mark, A. T., &; Robert, M. M. (1998). Motivation and job satisfaction.
Management Decision (36/4), 226-231.
[21] Meadow, I. (1980). Organic structure, satisfaction, and personality. Human
Relations (33(6)), 383-392.
[22] Meltzer, L., &; Salter, J. (1962). Organizational structure and the performance
and job satisfaction of physiologists. American Sociological Review (27(3)),
351-362.
[23] Memary, R., &; Wong, K. Y. (2009). An Investigation of the Expectancy Theory
Elements for Motivating Employees. 2009 International Association of
Computer Science and Information Technology - Spring Conference .
[24] Meyer, M., &; Gordon, S. (1982). Public/private sector cooperation in urban
transportation: Lessons from ridesharing experiences in Connecticut.
Transportation , 235-250.
[25] Naresh, K., &; Vandana, S. (2011). Job Satisfaction and its Correlates, IJRESS. 1
(2), 11-24.
[26] Ngo, H. Y., Wong, C. S., &; Wong, Y. T. (2006). Perceived organizational
justice, trust, and OCB: A study of Chinese workers in joint ventures and stateowned
enterprises. Journal of World Business (41), 344-355.
63
[27] Nguyen, L. D. (2011). Organizational Characteristics and Employee Overall
Satisfaction: A Comparison of State-Owned and Non State-Owned Enterprises
in Vietnam. The South East Asian Journal of Management , 91-180.
[28] Nguyen, L. D. (2011). Organizational Characteristics and Employee’s overall
job satisfaction: A Comparison of State-Owned and Non State-Owned
Enterprises in Vietnam. The South East Asian Journal of Management , Vol. 5
(2), 135-179.
[29] Ostroff, C., &; Schmitt, N. (1993). Configurations of organizational effectiveness
and efficiency. . Academy of Management Journal, 36(6), 1345-1361.
[30] Painter, M. (2003). The politics of economic restructuring in Vietnam: The case
of state-owned enterprise "Reform". Contemporary Southeast Asia (25(1)), 20-
43.
[31] Preziosi, R. (1980). Organizational Diagnosis Questionnaire. The 1980 Annual
Handbook for Group Facilitators. University Associates, New Jersey.
[32] Pugh, D. S., Hickson, D., Hinnings, C., &; Turner, C. (1969). The context of
organization structure. A administrative Science Quarterly, 14,. Administrative
Science Quarterly , 91-11.
[33] Ramayah, T., Jantan, M., &; Tadisina, S. K. (Nov. 2001). Job Satisfaction :
Empirical evidence for alternatives to JDI. National Decision Sciences
Conference. San Francisco.
[34] Rice, A. (1963). The enterprise and its environment. London: Tavistock.
[35] Salvatore V. Falletta, E. D. (2005). Organizational Diagnostic Models: A
Review &; Synthesis. Sacramento, CA: Leadersphere, Inc.
[36] Schermerhorn, J. (1993). Management for productivity (4th ed. ed.). Canada:
John Wiley &; Sons, Inc.
64
[37] Scott, D., Bishop, J. W., &; Chen, X. (2003). An examination of the relationship
of employee involvement with job satisfaction, employee cooperation and
intention to quit in U.S. invested enterprise in China. The International Journal
of Organizational Analysis (77(1)), 3-19.
[38] Spector, P. (1997). Application, assessment, causes and consequences. New
York: Harper &; Row.
[39] Truong, Q., &; Ha, K. D. (1998). Human resource development in State-owned
Enterprise in Vietnam, Research and practice in Human resource.
[40] Weisbord, M. R. (1976). Organizational diagnosis: Six places to look for trouble
with or without a theory. Group &; Organization Studies (pre-J986) (7(4)), 430-
447.

QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關論文