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研究生:陳靖頴
論文名稱:運用專案經理職能發展架構以提升台灣中小企業人才管理的能力
論文名稱(外文):Using Project Manager Competency Development Framework to improve talent management capability in Taiwan Small and Medium Enterprises
指導教授:傅旭昇傅旭昇引用關係
口試委員:楊朝仲郭迪賢
口試日期:2016-06-29
學位類別:碩士
校院名稱:逢甲大學
系所名稱:國際經營管理碩士學位學程
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2016
畢業學年度:104
語文別:英文
論文頁數:63
中文關鍵詞:績效職能個人職能組織職能專案成效
外文關鍵詞:標準化專案經理職能發展架構專案管理辦公室
相關次數:
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專案管理是一個未來的趨勢,能夠解決大多數的中小企業缺乏清晰組織結構、不易整合核心資源與標準化程度不高,以及欠缺遠程人才的管理及發展,顯示要提升競爭力,亟需協助中小企業提升專案管理成熟度,穩定職能發展,建立能力模式,進而在不確定的環境下下生存。因此,本研究旨在研究績效職能,個人職能和組織職能對於中小企業專案成效以及標準化的影響。

本研究共242份問卷的結果是運用Smart PLS and SPSS分析工具並依據國際專案管理學會(Project Management Institute)所出版的專案經理職能發展架構(Project Manager Competency Development Framwork; PMCDF)為基礎。根據此研究,個人職能與專案成效有顯著性影響,組織職能有顯著性地影響標準化。此外,專案管理成熟度有賴於「人、組織、流程與工具」的均衡發展,由此顯示,台灣中小企業亟需導入企業層級專案管理概念,也就是專案管理辦公室(Project Management Office),透過組織職能的發揮將能更顯著性地影響專案成效和標準化,達到事半功倍的效果。
Project Management is the trend for managing company, and is the solution to the problems that exist in the Small and Medium Enterprises (SME), such as unclear company organization structure, lacking long term talent management and development, difficulty to integrate core resources, and low standardization. To help SME survives under uncertain environment, it is essential for SME to enhance the maturity of project management, consistent competency development, establish capability model, such that to form company’s strength and face the fierce competition. Therefore, this study focuses in project management components and aims to observe the impact of performance competency, individual competency and organization competency toward project effectiveness and standardization in Taiwan’s small and medium enterprises.
This study was conducted by Smart PLS and SPSS methods based on Project Manager Competency Development Framework published by Project Management Institute, with 242 questionnaires, and the result of this study shows that individual competency has a significant effect towards the project effectiveness, and organization competency has a significant effect towards standardization. Besides, the maturity of project management depends on the balanced human resource development, organization, processes and tools. Consequently, those results indicate that Taiwan SMEs need to implement the concept of project management office (PMO) or the enterprise level of project management through the organization. Because the implementation of PMO will increase project effectiveness and standardization which make company become more productive.
CHAPTER 1 Introduction 1
1.1 Background 1
1.2 Motivation 3
1.3 Purpose 4
CHAPTER 2 Literature Review 6
2.1 The Definition of Small Medium Enterprises 6
2.2 The Problem of SMEs 6
2.2.1 The Institutionalization and Standardization of SMEs 8
2.2.2 The Importance of Innovation 8
2.3 The Definition of Project Management 9
2.4 The Definition of Competency 10
2.5 Project management competency 10
2.5.1 Individual Competency 11
2.5.2 Performance Competency 12
2.5.3 Organization Competency 13
CHAPTER 3 Research Methodology 15
3.1 Research Framework 15
3.2 Research Hypotheses 13
3.3 Sampling 14
3.4 Measurement 14
3.5 Data Analysis 14
CHAPTER 4 Data Analysis and Results 15
4.1 Sample Data Analysis 15
4.2 Social-Demographic Data Analysis 16
4.3 Reliability Analysis 17
4.4 Discriminant Validity 20
4.5 Construct Validity 21
4.6 Project Management Competency Equipped Analysis 25
4.6.1 Summary of Mean and Rank 25
4.6.2 Summary of Management Related Mean and Rank 29
4.6.3 Summary of Not Management Related Mean and Rank 32
4.6.4 The result Between Management Related and Not-Management Related 35
4.8 Correlation Analysis 36
4.9 T-test Analysis 37
4.9.1 Job responsibilities T-test 37
4.9.2 Gender T-test 38
4.9.3 Project Management Process T-test 39
4.9.4 Project Management Organization T-test 40
4.10 Model Analysis 40
CHAPTER 5 Conclusion and Recommendation 42
5.1 Research Finding 42
5.1.1 The situation of Project Management Competency Which Are Equipped With 42
5.1.2 Conclusion of Independent T-test 45
5.1.3 Conclusion of Hypotheses 45
5.2 Recommendation 46
5.2.1 Recommendation for SMEs 46
5.3 Suggestion for Future Work 48
5.4 Research Limitions 48
References 49
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