一、中文文獻
1.「2012 中華民國電子商務年鑑」(2012)。
2.「中華民國電子商務年鑑-趨勢篇」(2012)。
3.田瑞駒、張志雄、薛文盛(2009),「網路購物知覺風險因素之實證研究」,興國學報。4.余濬杰(2013),「民宿外部線索、知覺風險與購買意願關係之研究」。
5.李奇勳(2006),「知覺風險對消費者知覺價值之形成所扮演角色的探討」。
6.李宛穎(1999),「線上銷售考量因素之研究」,中山大學企業管理研究所」。
7.李忠儒(2010),「網路購物知覺風險與知覺效益影響網路購物意願之探討」。
8.李國光、林秀芬(2004),「網站服務品質、認知風險與購買意願之網路書店實證研究」。
9.官振華(1997),「WWW 使用者運用電子購物意願之研究-以人格特質,購買涉入與網路使用 行為探討」,國立中央大學資訊管理研究所。
10.林南宏、王文正、邱聖媛、鐘怡君(2007),「產品知識及品牌形象對購買意願的影響-產品類別的干擾效果」。
11.林彥丞(2010),「商品真實性認知、網路購物態度與網路購物意願的結構關係模型分析」。
12.林益存(2009),「資料採礦應用於量販店網路購物與宅配之研究」。
13.林慧姍(2009),「女性網路使用者的網路購物知覺風險與降低風險策略之研究-以化妝、保養 品為例」。
14.邱宏昌(1998),「以需求理論為基礎所建立之服務品質衡量及其適用性分析」。
15.邱毓萍(2001),「資訊豐富度對網路購物意願之研究」,交通大學傳播研究所。
16.祝道松、盧正宗、徐雅培,「制度型信任機制、知覺風險影響網路消費者購物意圖之研究-以 Yahoo!奇摩購物為例」。
17.翁承民(2012),「網路團購消費者知覺風險、從眾行為與購買意願影響之研究」。
18.康明璋(2010),「探討知覺價值與知覺風險之前因因子及其線上購物滿意度之影響-以線上購 物產業為例」。
19.許士軍(1987),管理學。
20.許裕偵(2013),「網路購物品牌形象、促銷活動與知覺價值對購買意願之影響」。
21.陳俊智、吳愈瑩(2012),「消費者產品外觀價值評價與購買意願之相關性探討-以數位相機為 例」。
22.陳榮文(2013),「價格因素影響創新產品購買意願之研究」。
23.陳嫻羚(2009),「國人選購國產水果關鍵因素之探討」。
24.黃怡珮(2006),「網路購物商店的特性與購物者的特徵對顧客態度與購買意願之影響」。
25.楊雅棠、呂煒琳(2005),「資訊來源、知覺風險與抱怨行為關係之研究」。
26.經濟部商業司(2012),「101 年度新網路時代電子商務發展計畫我國 B2C 電子商店調查結案 報告」。
27.趙晨卉(2013),「網站服務品質對線上消費者購買意願之研究-以信任及知覺風險為中介變 數」。
28.鄭雅文(2012),「UNIQLO 與 ZARA 之來源國形象和品牌形象對購買意願之研究-以產品知 覺品質為中介變數」。
29.蕭文龍(2007),「多質量分析最佳入門實用書-SPSS+LISREL(SEM)」。
30.黃元直、尤登煌、王國賢(2006),大台北地區筆記型電腦消費者購買行為研究,行銷與流通管理論壇學術暨實務研討會。
31.張耀升(1997),筆記型電腦消費者行為研究--以台北市大學生為例。
32.邱純玉(2011),口碑訊息來源對消費者採購行為的影響-以筆記型電腦產業為例。
33.王杰毅(2011),品牌形象、涉入程度、生活型態與購買意願關係之研究-以宏碁電腦產品為例。
34.胡佳興(2004),筆記型電腦得獎紀錄對消費者購買意願之影響。
35.陳學恆(2009),國內筆記型電腦產業導入綠色供應鏈對消費者行為之影響。
36.徐和明(2007),品牌形象與知覺品質對於再購買意願影響之研究-以筆記型電腦為例。
37.建宏(2011),網站特性、優惠方案、產品特性及滿意度對消費者網路購買意願之研究-以筆記型電腦為例,北臺灣科學技術學院電子商務研究所碩士論文。
38.張亦婷(2008),售後服務影響消費者購買筆記型電腦行為之研究。
39.簡禎富,決策分析與管理(初版)。
40.鄧振源、曾國雄(1989)。層級分析法(AHP)的內涵特性與應用(上)。
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