中文部分
江義平(2007)。網站服務品質與網站體驗對關係品質及行為意向之影響。電子商務學報，9(4)，689-724。
財團法人台灣網路資訊中心（2015年8月27日）。台灣無線網路使用調查。取自http://www.twnic.net.tw/ibnews.php
財團法人資訊工業策進會（2015年4月28日）。域動行銷2015年第一季台灣網路、行動調查數據報告。取自http://www.clickforce.com.tw/news/view?id=287
財團法人資訊工業策進會（2015年11月12日）。域動行銷2015年第三季台灣網路、行動調查數據報告。取自http://www.find.org.tw/market_info.aspx?k=3&n_ID=8623
陳世智、邱裕賓、賴明材、吳智鴻、陳煇煌、張馨尹(2014)。虛擬社群使用者忠誠度之實證研究：基礎人際關係導向觀點。電子商務學報，16(3)，309-337。創市際市場研究顧問（民104年10月30日）。創市際雙週刊第五十一期。取自http://www.ixresearch.com/reports/%E5%89%B5%E5%B8%82%E9%9A%9B%E9%9B%99%E9%80%B1%E5%88%8A%E7%AC%AC%E4%BA%94%E5%8D%81%E4%B8%80%E6%9C%9F-20151030/
廖子賢(2015)。「行動虛擬社群」持續參與決策：前因模式與後果模式。電子商務學報，17(2)，183-234。廖奕翔(2012)。行動社群服務品質成因與效果分析之研究（碩士論文）。取自臺灣博碩士論文系統。（系統編號 100NTPU0396017）。 英文部分
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