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研究生:羅婉瑜
研究生(外文):Lo, Wan-Yu
論文名稱:臺灣貨運承攬業風險知識管理流程對供應鏈回復力與競爭策略的影響
論文名稱(外文):The Impact of Risk Knowledge Management Process on Supply Chain Resilience and Competitive Strategy in Freight Forwarder in Taiwan
指導教授:劉穹林劉穹林引用關係
指導教授(外文):Liu, Chiung-Lin
口試委員:郭旻鑫林昭輝
口試委員(外文):Guo,Min-XinLin, Chao-Hui
口試日期:2016-07-20
學位類別:碩士
校院名稱:國立臺灣海洋大學
系所名稱:航運管理學系
學門:運輸服務學門
學類:運輸管理學類
論文種類:學術論文
論文出版年:2016
畢業學年度:104
語文別:中文
論文頁數:115
中文關鍵詞:貨運承攬業風險知識管理供應鏈回復力競爭策略
外文關鍵詞:Freight forwardersRisk knowledge managementSupply chain resilienceCompetitive advantage
相關次數:
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  • 收藏至我的研究室書目清單書目收藏:1
本論文研究台灣貨運承攬業者供應鏈回復力。近年來,在全球化趨勢下。許多公司會將貨物運送的活動外包給貨運承攬公司來降低企業的運輸成本。並且將貨物運輸的風險分享出去。而面對日益複雜的環境,貨運承攬業者需要良好的供應鏈回復力,才能滿足客戶需求並維持競爭優勢。因此本研究旨在研究風險知識管理與貨運承攬業者供應鏈回復力之關係。和貨運承攬業者供應鏈回復力與競爭策略之關係。

本研究蒐集199份台灣貨運承攬業者之問卷。並進行樣本分析。研究結果顯示,風險知識管理流程對貨運承攬業的供應鏈回復力是有正面影響。供應鏈回復力對於貨運承攬業者的差異化競爭策略也有正面影響。最後,本研究根據實證結果提出學術上與實務上的建議,以供未來相關研究參考。

The purpose of this thesis is focusing on the supply chain resilience of the freight forwarders in Taiwan. In recent years, there are more and more companies to outsource their logistics activities to the freight forwarders. These companies outsourcing logistics would share the risk of the cargo transport to the freight forwarders. In other words, the freight forwarders would take over the transport risk. In this situation, the freight forwarders need the supply chain resilience(SCR) to satisfy the customers and keep the competitive advantage. Therefore, this study focuses on the relationship of risk knowledge management(RKM) and the supply chain resilience(SCR) in the freight forwarders. And the relationship of the supply chain resilience(SCR) and competitive strategy in the freight forwarder industry.

A survey of 199 freight forwarders in Taiwan was carried out, using structural equation modelling. The results showed the positive intension of RKM and SCR, as well as SCR and the differentiation strategy. Finally, these results of this study are organized and presented as reference for the practitioners and future research.

第一章 緒論 1
1.1 研究背景與動機 1
1.2 研究問題與目的 4
1.3 研究範圍 5
1.4 研究流程 5
第二章 文獻回顧 7
2.1 貨運承攬業 7
2.2 風險知識管理 9
2.3 供應鏈風險管理應對(Risk Management Practices) 17
2.4 供應鏈回復力(Supply Chain Resilience) 28
2.5 競爭策略 29
2.6 績效 33
第三章 研究方法 40
3.1 研究架構 40
3.2 研究假設 42
3.3 研究變數與衡量方式 55
3.4 研究設計 61
第四章 實證分析 64
4.1 問卷回收 64
4.2 遺漏值分析與估算方法 64
4.3 樣本特徵 65
4.4 測量模型 69
4.5 結構模型 74
第五章 結論與建議 81
5.1 結論 81
5.2 管理意涵 92
5.3 貢獻 95
5.4 研究限制 96
5.5 未來研究建議 98
參考文獻: 100
附件1 問卷調查表 113


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