臺灣博碩士論文加值系統

知識就是力量！不僅適用於個人，更可用在企業經營與發展，知識與組織的核心競爭力密切相關，因此，知識管理的實踐可以先從資訊單位開始。資訊單位將資訊系統建置知識分享的目的是為了加強資訊人員的學習動機、增進學習成效與提昇技能水準、分享實務經驗與提昇資訊課人員素質，並藉由激勵資訊人員分享，因此，如何有效進行知識分享，攸關組織的核心競爭力。

本研究的目的是希望能透過知識分享來引導資訊單位同仁，進而對增進組織的核心競爭力的知識做保存、分享、交流與創新，並提升資訊單位人員的學習效率，研究範疇為資訊系統建置的知識分享。研究的流程是先採用概念圖工具來繪製資訊系統建置的知識，並建立概念圖，然後針對資訊單位的主管、資訊人員進行知識管理。

本研究以知識分享、知識管理、概念圖的相關文獻為理論基礎，以「概念圖運用於資訊系統建置之知識分享研究」，並以系統展示法進行驗證，透過訪談問卷來衡量知識分享的使用感受與應用效益。本研究計有三項貢獻可供參考：(1)透過知識分享可以幫助資訊人員成長與分享資訊系統建置知識(2)引進概念圖可以提昇學習效率(3)透過知識分享可以促進資訊單位同仁的交流與創新。

Knowledge is power! Especially for business management and development. It is core competition of organization. The information sector is the beginning of the practice of knowledge management. IT sector will improve the motivation and effectiveness of learning, enhance technology level and personnel ability. Therefore, effective knowledge sharing is the key for core competition of organization.

The purpose of this study is how to set up knowledge sharing community system. The knowledge can be reserved, shared, changed and innovated. At the same time can enhance the colleague of work efficiency and the organization of competition. The study of scope is setting up knowledge sharing information system. The process of research use tools drawing conceptual diagram of information systems for knowledge sharing. Then combine with theoretical knowledge spiral for supervisor and the colleague in the information department knowledge sharing.

In this study, knowledge sharing, knowledge management, conceptual map of literature as the theoretical basis, in order to " Concept map used knowledge of the building of the sharing of research information systems ", and display method for authentication system. Through interviews with questionnaires to measure the use of knowledge sharing feelings and effectiveness of the application. In this study, there are three contributions for reference: (1) By sharing of knowledge can help people grow and information systems build knowledge. (2) The introduction of the concept map can enhance learning efficiency (3) By sharing of knowledge can facilitate the exchange of information department colleagues and innovation.

摘要 I
Abstract II
誌謝 III
目錄 IV
表目錄 VI
圖目錄 VII
第一章　緒論 10
1.1 研究背景 10
1.2 研究動機 11
1.3 研究目的 12
1.4 研究架構與流程 12
第二章　文獻探討 15
2.1 知識管理 15
2.1.1 知識的定義 15
2.1.2 知識的分享 17
2.1.3 知識的表徵 18
2.1.4 知識管理的定義 18
2.1.5 知識的類型 22
2.2 概念圖 23
2.2.1 概念圖的定義 23
2.2.2 概念圖的特性 24
2.2.3 概念圖的應用 26
2.3 企業資訊系統 27
2.3.1 企業電子化 28
2.3.2 結合企業經營目標之策略規劃 28
第三章　研究設計 29
3.1 概念圖 29
3.2 研究架構 29
3.3 研究方法 33
第四章　系統規劃與建構 35
4.1 知識分享網站實作 35
4.2 知識分享網站架構 36
4.3 系統建置 37
4.3.1 硬體需求 37
4.3.2 軟體需求 37
4.3.3 概念圖製作 38
4.3.4 訪談理論架構 39
4.3.5 問卷理論架構 40
4.3.6 訪談問題設計 41
4.3.7 問卷分析討論 44
4.3.8 實作探討及成效討論 47
第五章　結論與建議 49
5.1 研究結論與貢獻 49
5.2 未來研究方向及建議 50
參考文獻 51
中文部分 51
英文部分 53
網頁部分 57
附錄 58
附錄一:概念圖運用於資訊系統建置之知識分享網站學習訪談問卷 58
附錄二:概念圖運用於資訊系統建置之知識分享網站學習訪談問卷_記錄 61
附錄三:知識分享網站架設 64
附錄四:概念圖製作 87

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網頁部分
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