【英文文獻】
Agichtein, E., Castillo, C., Donato, D., Gionis, A., & Mishne, G.(2008, February).Finding high-quality content in social media. In Proceedings of The 2008 International Conference on Web Search and Data Mining(pp. 183-194).ACM.
Ba, S.(2001). Establishing online trust through a community responsibility system. Decision Support Systems, 31(3), 323-336.
Bagozzi, R. P., & Yi, Y.(1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Bailey, J. E., & Pearson, S. W.(1983). Development of a tool for measuring and analyzing computer user satisfaction. Management Science, 29(5), 530-545.
Bhattacherjee, A.(2001). An empirical analysis of the antecedents of electronic commerce service continuance. Decision Support Systems, 32(2), 201-214.
Bhattacherjee, A.(2001). Understanding information systems continuance: an expectation-confirmation model. MIS Quarterly, 351-370
Bichler, M., Segev, A., & Beam, C.(1998). An electronic broker for business-to-business electronic commerce on the Internet. International Journal of Cooperative Information Systems, 7(04), 315-329.
Bierman, H. S., and Fernandez, L. (1998). Game Theory with Economic Applications.New York: Addision Wesley Higher Education.
Blau, P. M.(1964). Exchange and power in social life. Transaction Publishers.
Bourdieu, P.(1983). Economic capital, cultural capital, social capital. Soziale-Welt, Supplement, 2, 183-198.
Bourdieu, P.(1986). The forms of capital Handbook of theory and research for the sociology of education(pp. 241–258).
Bourdieu, P., & Wacquant, L. J.(1992). An Invitation to Reflexive Sociology. University of Chicago Press.
Burroughs, S. M., & Eby, L. T.(1998). Psychological sense of community at work: A measurement system and explanatory framework. Journal of Community Psychology, 26(6), 509-532.
Butler, J. K.(1991). Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory. Journal of Management, 17(3), 643-663.
Carr, J., Decreton, L., Qin, W., Rojas, B., Rossochacki, T., & wen Yang, Y.(2015). Social media in product development . Food Quality and Preference, 40, 354-364.
Chen, J., Zhang, C., & Xu, Y.(2009). The role of mutual trust in building members' loyalty to a C2C platform provider. International Journal of Electronic Commerce, 14(1), 147-171.
Cheung, C. M., & Lee, M. K.(2010). A theoretical model of intentional social action in online social networks. Decision Support Systems, 49(1), 24-30.
Chin, W. W.(1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295-336.
Chiu, C. M., Cheng, H. L., Huang, H. Y., & Chen, C. F.(2013). Exploring individuals’ subjective well-being and loyalty towards social network sites from the perspective of network externalities: The Facebook case. International Journal of Information Management, 33(3), 539-552.
Chiu, C. M., Hsu, M. H., & Wang, E. T.(2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872-1888.
Chiu, C. M., Hsu, M. H., Sun, S. Y., Lin, T. C., & Sun, P. C.(2005). Usability, quality, value and e-learning continuance decisions. Computers & Education, 45(4), 399-416.
Chiu, C. M., Huang, H. Y., & Yen, C. H.(2010). Antecedents of trust in online auctions. Electronic Commerce Research and Applications, 9(2), 148-159.
Chui, M., Manyika, J., Bughin, J., Dobbs, R., Roxburgh, C., Sarrazin, H. & Westergren, M.(2012). The social economy: Unlocking value and productivity through social technologies . McKinsey Global Institute, 4.
Coleman, J. S.(1988). Social capital in the creation of human capital. American Journal of Sociology, S95-S120.
Coleman, J. S.(1990). Foundations of Social Theory. Belknap Press. Cambridge MA.
Comrey, A.(1973). A First Course in Factor Analysis. New York, NY: Academic Press.
Connolly, T., & Thorn, B. K.(1990). 10. Discretionary Databases: Theory, Data, and Implications. Organizations and Communication Technology, 219.
Constant, D., Sproull, L., & Kiesler, S.(1996). The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organization Science, 7(2), 119-135.
Cross, R., & Cummings, J. N.(2004). Tie and network correlates of individual performance in knowledge-intensive work. Academy of Management Journal, 47(6), 928-937.
DeLone, W. H., & McLean, E. R.(1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95.
Deng, Z., Lu, Y., Wei, K. K., & Zhang, J.(2010). Understanding customer satisfaction and loyalty: An empirical study of mobile instant messages in China. International Journal of Information Management, 30(4), 289-300.
Dholakia, U. M., Bagozzi, R. P., & Pearo, L. K.(2004). A social influence model of consumer participation in network-and small-group-based virtual communities. International Journal of Research in Marketing, 21(3), 241-263.
Efron, B.(1979). Computers and the theory of statistics: thinking the unthinkable. SIAM Review, 21(4), 460-480.
Ellison, N. B., Steinfield, C., & Lampe, C.(2007). The benefits of Facebook “friends:” Social capital and college students’ use of online social network sites. Journal of Computer‐Mediated Communication, 12(4), 1143-1168.
Fang, Y. H.(2012). Does online interactivity matter? Exploring the role of interactivity strategies in consumer decision making. Computers in Human Behavior, 28(5), 1790-1804.
Fornell, C., & Larcker, D. F.(1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 39-50.
Fukuyama, F.(1995). Trust: The social virtues and the creation of prosperity(No. D10 301 c. 1/c. 2). New York: Free press.
Gambetta, D.(1988). Trust: Making and breaking cooperative relations.
Gartner.(2010, July 26). Gartner Says Majority of Consumers Rely on Social Networks to Guide Purchase Decisions. Retrieved December 16, 2016, from http://www.gartner.com/newsroom/id/1409213
Granovetter, M. S.(1995). Getting a job: A study of Contacts and Careers. University of Chicago Press.
Granovetter, M.(1985). Economic action and social structure: The problem of embeddedness. American Journal of Sociology, 481-510.
Gulati, R.(1995). Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances. Academy of Management Journal, 38(1), 85-112.
Hair, J. F., Anderson, R. E., Tatham, R. L., & Black, W. C.(1998). Multivariate data analysis, 5th. NY: Prentice Hall International.
Hanifan, L. J.(1916). The rural school community center. The Annals of the American Academy of Political and Social Science, 67, 130-138.
Helliwell, J. F., & Putnam, R. D.(2004). The social context of well-being. Philosophical Transactions-Royal Society of London Series B Biological Sciences, 1435-1446.
Hong, I. B., & Cha, H. S.(2013). The mediating role of consumer trust in an online merchant in predicting purchase intention. International Journal of Information Management, 33(6), 927-939.
Jones, K., & Leonard, L.(2006). Consumer-to-consumer electronic commerce: is there a need for specific studies?. AMCIS 2006 Proceedings, 40.
Jöreskog, K. G.(1973). Analysis of covariance structures. Multivariate Analysis, 3, 263-85.
Jøsang, A., Ismail, R., & Boyd, C.(2007). A survey of trust and reputation systems for online service provision. Decision Support Systems, 43(2), 618-644.
Kaiser, H. F.(1974). An index of factorial simplicity. Psychometrika, 39(1), 31-36.
Kane, G. C., Alavi, M., Labianca, G. J., & Borgatti, S.(2012). What’s different about social media networks? A framework and research agenda . MIS Quarterly, Forthcoming.
Kankanhalli, A., Tan, B. C., & Wei, K. K.(2005). Contributing knowledge to electronic knowledge repositories: an empirical investigation. MIS Quarterly,113-143.
Kaplan, A. M., & Haenlein, M.(2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons, 53(1), 59-68.
Kelman, H. C.(1958). Compliance, identification, and internalization: Three processes of attitude change. Journal of Conflict Resolution, 51-60.
Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S.(2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons, 54(3), 241-251.
Kim, B.(2011). Understanding antecedents of continuance intention in social-networking services. Cyberpsychology, Behavior, and Social Networking, 14(4), 199-205.
Kim, S., & Park, H.(2013). Effects of various characteristics of social commerce(s-commerce) on consumers’ trust and trust performance. International Journal of Information Management, 33(2), 318-332.
Kiron, D., Palmer, D., Phillips, A. N., & Kruschwitz, N.(2012). Social business: What are companies really doing?. MIT Sloan Management Review, 53(4), 1.
Klein, S.(1997). Introduction to electronic auctions. Electronic Markets, 7(4), 3-6.
Koh, J., Kim, Y. G., & Kim, Y. G.(2003). Sense of virtual community: A conceptual framework and empirical validation. International Journal of Electronic Commerce, 8(2), 75-94.
Kollock, P. (1999). The economies ol online cooperation. Communities in Cyberspace, 220.
Krammer, R. M., Brewer, M. B., & Hanna, B. A.(1996). Collective trust and collective action: The decision to trust as a social decision. Trust in Organizational Frontiers of Theory and Research, London: Sage.
Kwahk, K. Y., & Ge, X.(2012, January). The effects of social media on E-commerce: A perspective of social impact theory. In System Science(HICSS), 2012 45th Hawaii International Conference on(pp. 1814-1823). IEEE.
Lesser, E. L., & Storck, J.(2001). Communities of practice and organizational performance. IBM Systems Journal, 40(4), 831.
Lewick, R., & Bunker, B.(1996). Developing and maintaining trust in work relationships. Trust in Organizations: Frontiers of Theory and Research, 1, 114.
Liang, T. P., & Turban, E.(2011). Introduction to the special issue social commerce: a research framework for social commerce. International Journal of Electronic Commerce, 16(2), 5-14.
Liao, J., & Welsch, H.(2005). Roles of social capital in venture creation: Key dimensions and research implications. Journal of Small Business Management, 43(4), 345-362.
Lievrouw, L. A., & Livingstone, S.(Eds.).(2002). Handbook of new media: Social Shaping and Consequences of ICTs. Sage.
Lin, K. Y., & Lu, H. P.(2011). Why people use social networking sites: An empirical study integrating network externalities and motivation theory. Computers in Human Behavior, 27(3), 1152-1161.
Liu, C., Marchewka, J. T., Lu, J., & Yu, C. S.(2004). Beyond concern: a privacy–trust–behavioral intention model of electronic commerce. Information & Management, 42(1), 127-142.
Lu, J., Wang, L. Z., Yu, C. S., & Wu, J. Y.(2009). E-auction web assessment model in China. Electronic Commerce Research, 9(3), 149-172.
Mangold, W. G., & Faulds, D. J.(2009). Social media: The new hybrid element of the promotion mix. Business Horizons, 52(4), 357-365.
Marsden, P.(2010). Social commerce(english): Monetizing social media. Grin Verlag.
McAfee, R. P., & McMillan, J.(1987). Auctions and bidding. Journal of Economic Literature, 25(2), 699-738.
Molm, L. D.(1997). Coercive power in social exchange. Cambridge University Press.
Nahapiet, J., & Ghoshal, S.(1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(2), 242-266.
Onyx, J., & Bullen, P.(2000). Measuring social capital in five communities. Journal of Applied Behavioral Science, 36(1), 23-42.
Parker, G. G., & Van Alstyne, M. W.(2005). Two-sided network effects: A theory of information product design. Management Science, 51(10), 1494-1504.
Paxton, P.(2002). Social capital and democracy: An interdependent relationship. American Sociological Review, 254-277.
PricewaterhouseCoopers(PWC).(2016, February). They Say They Want a Revolution: Total Retail 2016. Retrieved from https://www.emarketer.com/Chart/Social-Media-Activities-that-Influence-Their-Digital-Shopping-Behavior-According-Digital-Buyers-Worldwide-Sep-2015-of-respondents/187830
Putnam, R. D.(1995). Bowling alone: America's declining social capital. Journal of Democracy, 6(1), 65-78.
Putnam, R. D.(1993). The prosperous community. The american prospect, 4(13), 35-42.
Rauniar, R., Rawski, G., Crumbly, J., & Simms, J.(2009). C2C online auction website performance: Buyer's perspective. Journal of Electronic Commerce Research, 10(2), 56.
Reichheld, F. F., & Schefter, P.(2000). E-loyalty: your secret weapon on the web. Harvard Business Review, 78(4), 105-113.
Rheingold, H.(2000). The virtual community: Homesteading on the electronic frontier. MIT press.
Rogers, E. M., & Kincaid, D. L.(1981). Communication networks: toward a new paradigm for research.
Rotter, J. B.(1971). Generalized expectancies for interpersonal trust. American Psychologist, 26(5), 443. Kelman
Rousseau, D. M., Sitkin, S. B., Burt, R. S., & Camerer, C.(1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
Sethi, V., & Carraher, S.(1993). Technology: A Comment on Mahmood and Soon’s Paper. Decision Sciences, 24(4).
SocialMediaToday.(2015, May 31). Is Social Media the Biggest Influencer of Buying Decisions?. Retrieved from http://www.socialmediatoday.com/marketing/masroor/2015-05-28/social-media-biggest-influencer-buying-decisions
Swamynathan, G., Wilson, C., Boe, B., Almeroth, K., & Zhao, B. Y.(2008, August). Do social networks improve e-commerce?: a study on social marketplaces. In Proceedings of the First Workshop on Online Social Networks(pp. 1-6). ACM.
The Nielsen Company.(2012, December 3). STATE OF THE MEDIA - THE SOCIAL MEDIA REPORT 2012. Retrieved from http://www.nielsen.com/us/en/insights/reports/2012/state-of-the-media-the-social-media-report-2012.html
The Nielsen Company.(2014, February 10). THE U.S. DIGITAL CONSUMER REPORT. Retrieved from http://www.nielsen.com/us/en/insights/reports/2014/the-us-digital-consumer-report.html
Tsai, W., & Ghoshal, S.(1998). Social capital and value creation: The role of intrafirm networks. Academy of Management Journal, 41(4), 464-476.
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D.(2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 425-478.
Wang, J. C., & Chiang, M. J.(2009). Social interaction and continuance intention in online auctions: A social capital perspective. Decision Support Systems, 47(4), 466-476.
Wang, K., Wang, E. T., & Tai, C. F.(2002). A study of online auction sites in Taiwan: product, auction rule, and trading type. International Journal of Information Management, 22(2), 127-142.
Wasko, M. M., & Faraj, S.(2000). “It is what one does”: why people participate and help others in electronic communities of practice. Journal of Strategic Information Systems, 9(2), 155-173.
Wasko, M. M., & Faraj, S.(2005). Why should I share? Examining social capital and knowledge contribution in electronic networks of practice. MIS Quarterly, 35-57.
Westphal, J. D., & Zajac, E. J.(1997). Defections from the inner circle: Social exchange, reciprocity, and the diffusion of board independence in US corporations. Administrative Science Quarterly, 161-183.
White, L.(2002). Connection matters: Exploring the implications of social capital and social networks for social policy. Systems Research and Behavioral Science, 19(3), 255-269.
Wold, H.(1966). Estimation of principal components and related models by iterative least squares. Multivariate Analysis, 1, 391–420.
Wolf, J., & Muhanna, W.(2005). Adverse Selection and Reputation Systems in Online Auctions: Evidence fom eBay Motors. ICIS 2005 Proceedings, 67.
Zhao, L., Lu, Y., Wang, B., Chau, P. Y., & Zhang, L.(2012). Cultivating the sense of belonging and motivating user participation in virtual communities: A social capital perspective. International Journal of Information Management, 32(6), 574-588.
【中文文獻】
中華民國電子商務年鑑(民102)。2013年-我國電子商務發展現況。民103年12月1日,取自: http://ecommercetaiwan.blogspot.tw/2013/12/2013_4026.html。
邱皓政(民93)。結構方程模式: LISREL的理論、技術與應用。台北市:雙葉。
陳順宇(民94)。多變量分析。台北市:華泰。
曾志文、許晉龍(民97)。以社會資本觀點探討使用者參與部落格行為之研究。 資訊社會研究,(15),209-231。
葉建亨、黃文楨(民100)。整合社會資本與社會交換理論探討虛擬社群知識分享意願。資訊管理學報, 18(3),75-99。蔡家安、康贊清、洪新原(民100)。從社會資本的互惠規範觀點探討虛擬社群中知識品質的影響因素。電子商務學報, 13(1),217-239。蕭文龍(民103)。統計分析入門與應用: SPSS 中文版+ PLS-SEM(SmartPLS)。台北:碁峰資訊。