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研究生:沈慈芮
研究生(外文):Siiri Sommer
論文名稱:比較台灣與愛沙尼亞: 65歲以上年長者使用智慧型手機行為
論文名稱(外文):A comparative study of smartphone usage among the elders aged 65 and above in Taiwan and Estonia
指導教授:王淑美王淑美引用關係
指導教授(外文):Wang, Sumei
口試委員:林怡潔
口試委員(外文):Chiang Shulin
學位類別:碩士
校院名稱:國立政治大學
系所名稱:國際傳播英語碩士學位學程(IMICS)
學門:傳播學門
學類:一般大眾傳播學類
論文種類:學術論文
畢業學年度:105
語文別:英文
論文頁數:130
中文關鍵詞:智慧型手機台灣愛沙尼亞年長者
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Smartphones are important tools in the modern world, and most people are taking full advantage of the new technologies. When it comes to the older generations, then stereotypical view remains that the elderly probably do not use the smartphones. Being born and brought up in Estonia, and living in Taiwan for the past three years I wanted to find out if this is true or not. I decided to compare the elderly smartphone usage in Taiwan and Estonia; find out for what the elders in these countries are using their smartphone for and if there is any similarities and differences between the usages.

However, not only the smartphone markets but also researchers have not really concentrated on researching smartphone usage among elderly. There is even less previous studies conducted about Taiwanese and Estonian older adults. I wanted to change that by conducting interviews with 15 Taiwanese and 15 Estonian elderly people. I believe that my obtained in-depth information could benefit the smartphone designers who would like to work on giving more suitable smartphone to the elderly. This dissertation could be also a small addition to the other few research conducted about the elderly and their smartphone usage.
1.Introduction 3
2.Literature review 7
2.1 Communication technologies and smartphone rise in society worldwide 8
2.1.1 Communication technology usage in Taiwan 10
2.1.2 Communication technology usage in Estonia 12
2.2 How consumers use the smartphones? 15
2.3 Older adults and technology usage 20
2.4 Services offered for elderly smartphone users 24
2.5 Cross-cultural research 26
3. Research Questions 36
4. Pilot study 36
5. Research Method 36
5.1 Estonian participants 38
5.2 Taiwanese participants 45
5.3 Similarities between Taiwanese and Estonian participants 51
5.4 Differences between Taiwanese and Estonian participants 54
5. 5 Why do older adults aged 65 and over have chosen to use the smartphone? 58
5. 6 What content are they consuming on their devices? 60
5. 7 How and with whom are older adults communicating on their smartphones? 61
5. 8 What positive and adverse effects has using smartphones brought to elderly people's’ lives? 61
APPENDIX 1. Interview questions. 64
APPENDIX 2. Results of interviews with Estonian Participants 67
APPENDIX 3. Results of interviews with Taiwanese Participants 91
References 116
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