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研究生:許凱翔
研究生(外文):Kai-Hsiang Hsu
論文名稱:以自我決定理論及共享願景探討實習生工作滿意度與留任意願
論文名稱(外文):A Study on Self-Determination Theory and Shared Vision to Explore the Job Satisfaction and Intention to Stay of Interns
指導教授:黃瑞庭
指導教授(外文):Rui-Ting Huang
口試委員:唐資文鄧嘉宏
口試日期:2017-06-08
學位類別:碩士
校院名稱:國立中興大學
系所名稱:企業管理學系所
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:42
中文關鍵詞:實習生自我決定理論共享願景工作滿意度留任意願
外文關鍵詞:internsself-determination theoryshared visionjob satisfactionintention of stay
相關次數:
  • 被引用被引用:6
  • 點閱點閱:382
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:3
業界普遍存在著產學無法配合的問題,為了解決此現象,國內外許多大專院校會鼓勵學生前往企業實習,在出社會前培養更多的實務經驗,對企業而言,亦能透過實習來尋找適合公司之人才。然而,即便在實習生結束實習後獲得留任機會,還是有不少學生會選擇離開原公司。因此過去國內已有許多文獻探究實習生之留任意願,但多數研究還是皆以餐旅相關實習生為研究對象,鮮少研究是針對商管類群實習生。為解決此研究缺口,本研究採用自我決定理論及共享願景為主軸,探討兩者對於實習生工作滿意度與留任意願之影響,並以商管類群實習生為問卷發放對象,共回收120份有效問卷,並使用部分最小平方路徑分析法進行後續回收資料統計分析。
研究結果顯示,實習生的自主性及勝任感會正向影響工作滿意度,並進而間接影響實習生之留任意願,本研究進一步驗證了自我決定理論對於實習生留任意願扮演了關鍵且重要的角色。
There is a problem between business and students. Things student learning from college is not suitable for business. To resolve this problem, Students will have internship during they are in college. To business, they can also looking for talent who is suitable for business through internship programs. However, although students have chance to stay in the company after graduated, some of students will still leave for another job. So, there were some study focus on the intention of stay of interns. But most of them tend to research the students of department of hospitality. There are only few research focus on students of department of business. To close this gap, our research focus on students of department of business of self-determination and shared vision to investigate the relationship between their job satisfaction and intention of stay. The respondent of this research are college and graduated student of business school in Taiwan. There are 120 valid questionnaires and we use PLS to analyze the data.
According to the result, autonomous and competence have an effect on job satisfaction, and then indirectly effect the intention of stay. It means that self-determination theory is an important role in intention of stay of interns.
第一章 緒論 1
第一節 研究背景及動機 1
第二節 研究目的 2
第三節 研究流程 3
第二章 文獻探討 4
第一節 自我決定理論 4
第二節 共享願景 8
第三節 工作滿意度 8
第四節 留任意願 9
第五節 自主性對工作滿足之影響 11
第六節 歸屬感對工作滿足之影響 11
第七節 勝任感對工作滿足之影響 12
第八節 共享願景對工作滿足之影響 12
第九節 工作滿足對留任意願之影響 13
第十節 研究架構 13
第三章 研究方法 15
第一節 研究對象及抽樣方法 15
第二節 變數衡量 15
第三節 資料分析方法 18
第四章 資料分析與實證資料 19
第一節 回收樣本敘述性統計 19
第二節 信度與效度分析 22
第三節 研究假說驗證 25
第五章 結論與建議 28
第一節 研究結論 28
第二節 理論意涵與實務的建議 31
第三節 研究限制與未來研究方向之建議 32
參考書目 34
附錄 41

表目次

表2-1 留任意願相關理論整理 10
表3-1 自我決定理論之操作型變數 15
表3-2 共享願景之操作型變數 16
表3-3 工作滿意度之操作型變數 17
表3-4 留任意願之操作型變數 17
表4-1-1 研究樣本之敘述性統計分析 20
表4-1-2 Harman’s單一因素檢定 21
表4-2-1 本研究各構面之信度值 22
表4-2-2 驗證性因素分析 23
表4-2-3 潛在變項之相關係數表 25
表4-3-1 PLS分析結果 27
表5-1-1 研究假說結果驗證 28


圖目次

圖1-1 研究流程 3
圖2-1 SDT 的行為程序 (Shane,2011) 5
圖2-2 研究架構圖 14
圖4-3 PLS分析圖 26
一、中文部分
(一)期刊論文
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李文君(2016)。居家照顧服務員工作滿意度與留任意願之關係研究-以雲林縣居家照顧服務員為例。南華大學企業管理學系非營利事業碩士班。
張世宗(1998)。不同激勵制度對新世代工作族群之激勵效果及對其工作滿足與組織承諾之影響:以一電腦製造公司為例。國立中央大學人力資源管理研究所。
許媛婷(2015)。探索自我決定理論在創業意圖中所扮演的角色。國立中興大學企業管理研究所。
陳婉芝(2008)。技職院校實習生成就動機、工作滿足與留任意願關聯性之研究-以餐旅相關學系為例。國立高雄餐旅學院餐旅管理研究所。
陳紫玲、沈進成(2011)。學生對校外實習滿意度與續留產業影響之分析:以高等技職教育餐旅觀光相關學系為例。餐旅暨家政學刊,8(1),21-38。
黃一臻(2016)。運用自我決定理論探討幼教產業之離職意圖。國立中興大學企業管理研究所。
楊心怡(2010)。勞動派遣人力對公務機關人力資源制度發展之影響-以行政院衛生署國民健康局為例。國立政治大學行政管理碩士學程。

(二)網路資源
吳凱琳(2012)。薪水不是重點!A咖員工離職10原因。天下雜誌。取自:http://www.cw.com.tw/
洪懿妍(2013)。「薪水太低」是幌子?7個離職真心話。Cheers雜誌。155。取自:http://www.cheers.com.tw/
陳雅琦(2014) 。實習風潮,衝擊新鮮人起跑點。Cheers雜誌,169。取自:http://www.cheers.com.tw/
實習就是廉價勞工?你應該要這樣發揮自己的價值(2014)。經理人雜誌。取自:https://www.managertoday.com.tw/
賴建宇(2011)。大學生「無薪實習」防失業。天下雜誌,481。取自:http://www.cw.com.tw/
閻光濤(2010)。企業實習方案留用意願調查,2成5有機會願留任。中央網路報。取自:http://www.cdnews.com.tw/
顏理謙(2013)。五個好方法,幫新創企業找到理想實習生。數位時代。取自:https://www.bnext.com.tw/

(三)其他
林宜玄、張嘉育(2014)。調查政府推動產學合作政策之有效性。政府部門委託之專題研究成果報告(編號:038.0803)。國家發展委員會。

二、英文部分
(一)Books
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Hoppock, R. (1935). Job Satisfaction, Harper and Brothers, New York, 47.
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Sweet, S. N. (2011). Self-Determination Theory and Self-Efficacy Theory: Can they work together to predict physical activity in cardiac rehabilitation?. University of Ottawa (Canada).
West, G. B. (2010). Expert, coercive, legitimate, referent, and reward power bases as moderating variables upon the relationships between service, humility, and shared vision with affective organizational commitment and job satisfaction among members of the US Navy. Regent University.

(二)Journal Articles
Alavi, H. R. & Askaripur, M. R. (2003). The Relationship between Self-Esteem and Job Satisfaction of Personnel in Government Organizations. Public Personnel Management, 32(4), 591-600.
Alderfer, C. P. (1969). An empirical test of a new theory of human needs. Organizational Behavior and Human Performance, 4, 142-175.
Bandura, A. (1977). Self-efficacy: Toward a unifying theory of behavioral change. Psychological Review, 84(2), 191-215
Baumeister, R. & Leary, M. R. (1995). The need to belong: desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497–529.
Boddy, D., Macbeth, D., & Wagner, B. (2000). Implementing collaboration between organizations:An empirical study of supply chain partnering. Journal of Management Studies, 37(7), 1003–1018.
Calantone, R. J., Cavusgil, S. T., & Zhao, Y. (2002). Learning orientation, firm innovation capability, and firm performance. Industrial Marketing Management, 31(6), 515-524.
Coco, M. (2000). Internships: a try before you buy arrangement. SAM Advanced Management Journal, 65 (2), 41.
Dasgupta, P. (2014). Nurses' intention to leave: A qualitative study in private hospitals. Globsyn Management Journal, 8(1), 77-87.

Deci, E. L., & Ryan, R. M. (1980). The empirical exploration of intrinsic motivational processes. Advances in experimental social psychology, 13(2), 39-80.
Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of research in personality, 19(2), 109-134.
Deci, E. L., & Ryan, R. M. (1987). The support of autonomy and the control of behavior. Journal of personality and social psychology, 53(6), 1024.
Deci, E. L., & Ryan, R. M. (2000). The ‘what’ and ‘why’ of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11, 227–268.
Deci, E. L., Vallerand, R. J., Pelletier, L. G., & Ryan, R. M. (1991). Motivation and education: The self-determination perspective. Educational Psychologist, 26, 325–346.
Dhurup, M. (2014). Modeling The Effects Of Social Integration And Job Autonomy On Job Satisfaction Among School Sport Facilitators In Southern Gauteng. Journal of Applied Business Research, 31(1), 275-284.
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(三)Electronic Resources
National Association of Colleges and Employers (2009). Job Outlook 2009, available at: www.naceweb.org
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