臺灣博碩士論文加值系統

企業組織常運用各種策略在商業競爭上，而營業秘密則是商業競爭中最具價值的資產。企業組織採用各種方式來保護營業秘密，但是企業組織中重要資訊的洩漏事件仍然層出不窮，組織保護方式無法有效地使員工遵循規定。瞭解在保護措施過程中，組織措施及員工態度之間的差異是極為重要的。本研究試著找出為什麼員工遵循保護措施與組織預期有所落差，進而本研究評估員工對於組織保護措施的接受度與績效表現。
本研究藉由三個子研究，以不同因素包含組織文化、資訊監控及隱私風險來瞭解為什麼員工對組織規範的遵循。首先探討隱私風險對於員工信任、承諾及遵循之間的關係，接著探討組織文化及隱私風險對員工信任的影響，最後全面性探討組織文化、隱私風險及信任對員工對組織保護措施的承諾與遵循。控制型的組織文化對於員工在隱私的及信任有顯著負面的影響，同時資訊監控及隱私風險也會降低員工對於組織的信任，因此影響員工對企業組織保護營業秘密上不同程度的承諾與遵循。
本研究結果對於企業管理智慧財產實務上極有貢獻。企業組織管理員工保護營業秘密只有規定或指令是無法達成，員工在心理層面上排斥企業組織硬性的強制保護措施。因此藉由組織文化及信任的考量，可以促使企業組織達到保護的最終目的。此外本研究對於學術也有相當貢獻，過去極少數研究針對組織營業秘密的成效，本研究透過不同層面的探討，瞭解不同企業保護營業秘密的影響因素。

Organizations use various strategies to compete in business and their trade secrets are the most valuable assets to advance in the competition. Organizations utilize different measures to safeguard their trade secrets. However, incidents of disclosing important organizational information still occur now and then. Organizational protection measures are not fully efficient in preventing employees from misconducts. It is important to understand the gap between organizational practices and employees’ perspective on the various protecting process. Therefore, this study intends to understand why employees disclose trade secrets by investigating different factors, including organizational culture, information monitoring, and privacy risks. Also, this study attempts to find out why there is a gap between employees’ compliance and organizational expectation in information monitoring. Further, this study evaluates the relationship between employees’ perception of organizational practices and employee performance in organizations.
This research is intended to be divided into three parts. The first part of the research is to build a model consisting two layers of constructs to explore the influence of privacy on trust. The second part of the research is to expand the research into three layers of constructs including organizational culture, privacy and employees’ trust, commitment and compliance. The final part of the research is to examine the relationships among all the factors mentioned in this research by building a complex model. The three parts of the research provide both focused perspectives and complete view of current practiced practice of employee monitoring in trade secret protection. Control-oriented organizational culture affects negatively on employees’ privacy concerns and trust. Information monitoring and privacy infringement also lower employees’ trust, and further affect employees’ commitment and compliance to trade secret protection in enterprises.
The findings provide practical contribution to enterprise management of intellectual property. Trade secret cannot be protected only by rules and orders. Employees feel psychological resistance when they are forced to accept the practice of monitoring in trade secret protection. Enterprises must consider the factor of organizational culture and privacy concerns in order to increase their employee’s trust. The findings also provide theoretical contributions to academic research relating to the implementation of monitoring. The effect of trade secret protection is rarely studied. This research explores the antecedents of trade secret protection by including different factors so the influential relationships in enterprise management of trade secrets are understood.

Chapter 1. Introduction 1
1.1 Research Background 1
1.1.1 Intellectual Property and Trade Secrets 2
1.1.2 Right to Privacy and Information Monitoring 4
1.2 Research Objectives 7
1.3 Research Structure 8
Chapter 2. Literature Review 10
2.1 Organizational Practices 10
2.1.1 Organizational Culture 10
2.1.2 Privacy 12
2.1.3 Privacy Boundary Turbulence in the Workplace 15
2.2 Evaluation of Performance 17
2.2.1 Trust 17
2.2.2 Commitment 18
2.2.3 Compliance 19
Chapter 3. Examining the Construct of Privacy 22
3.1 Research Model and Hypotheses Development 23
3.2 Survey Design and Data Collection Procedure 30
3.2.1Survey Design and Data Collection 30
3.2.2Sample Characteristics 36
3.3 Methodology and Results 38
3.3.1 Data Analysis 38
3.3.2 Empirical Results 42
Chapter 4. Examining the Construct of Trust 44
4.1 Research Model and Hypotheses Development 45
4.2 Survey Design and Data Collection Procedure 51
4.2.1 Survey Design and Data Collection 51
4.2.2 Sample Characteristics 58
4.3 Methodology and Results 60
4.3.1 Data Analysis 60
4.3.2 Empirical Results 65
5.1 Research Model and Hypotheses Development 70
5.2 Survey Design and Data Collection Procedure 78
5.2.1 Survey Design andData Collection 78
5.2.2 Sample Characteristics 87
5.3 Methodology and Results 89
5.3.1 Data Analysis 89
5.3.2 Empirical Results 95
Chapter 6. Discussion 99
6.1 Discussion of Results 99
6.1.1 The influence of privacy in monitoring 99
6.1.2 Trust in Employee Monitoring 100
6.1.3 Commitment and Compliance in Employee Monitoring 104
6.2 Limitations 108
6.2.1 The Study of Examining the Construct of Privacy 108
6.2.2 The Study of Examining the Construct of Trust 108
6.2.3 The Study of Examining the Construct of Commitment and Compliance 109
Chapter 7. Conclusions 110
7.1 Implications 110
7.2 Conclusions of Findings 113
References 115

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