臺灣博碩士論文加值系統

中國大陸為全球第二大經濟體，其經濟情勢足以牽動全球經濟發展態勢，隨著中國大陸經濟的急速成長，中國大陸工具機產業也呈現快速發展，在過去的10年，中國大陸連續多年保持世界金屬加工工具機最大消費國。然而全球景氣反轉向下、新興市場需求迅速降溫、中國大陸成長失速等因素，以致於各企業抑制需求降低資本支出，使得機械產業也受到明顯衝擊。有鑒於此，工具機業者必須強化核心能耐，進而提升競爭優勢，並隨之調整策略。
本研究係針對中國工具機產業業者其原物料供應商為研究對象，構出焦點廠商的核心能耐為「交期、服務、價格，以及品質」之四大構面，並且進一步歸納出與四大構面相符的服務題項共29項；另外，運用管理機會方格 (MOG) 進行研究，藉此分析焦點廠商所認知重要的題項，對於原物料供應商來說是否擁有一致性的認知，或者當中存在認知落差，從此管理供應商之管理機會方格了解其中的差異，進一步提出解決方案。
經由MOG研究結果顯示第四象限為原物料供應商認為重要性程度高但對於自身提供之滿意度不高的區域，大多數為品質構面，然而工具機為高精密之機械設備，也是客戶賴以生存的生財器具，設備的品質直接影響到客戶的產品質量，而設備的品質要到位，首要條件就是確保原物料供應商的供貨品質，因此工具機業者必須投入心力全力輔導原物料供應商提升品質觀念。並藉由本次研究建構出管理供應商的管理機會方格並提出供應商管理的建議方案。

China is the second largest economy in the world, and its economic influence is enough to affect global economic development. With the rapid growth of China's economy, the machine tool industry also showed rapid development. Over the past 10 years, China has kept the largest consumer of metalworking tool machines in the world for many years. However, factors such as the global recession, depress of emerging market demand, and the stalling growth of the China have caused enterprises restrain their demand and reduce capital expenditure. So that the machinery industry has also been significantly impacted. Facing the condition, the machine tool industry must strengthen the core competence, enhance the competitive advantage, then adjust the strategy.
The research object is the raw material suppliers of China machine tool industry. Construct the four dimensions of core competence: delivery, service, price, and quality. Then sort out the service items with four major dimensions, including 29 items. Moreover, use the management opportunity grid (MOG) to analyze the key issues identified by the focus manufacturer, whether there have consistent cognition of the raw material suppliers. Or there is a cognitive gap. Find out the difference from the MOG of suppliers, and then propose solutions.
The results of the MOG research show that the fourth quadrant is the region where the raw material supplier considers the degree of importance to be high but does not have high satisfaction for itself. Most of them are quality dimension. However, machine tool is highly precise mechanical equipment, also is money making equipment customers rely on to survive. The quality of equipment directly affects the quality of customers' products. And the quality of equipment should be in place, the first condition is to ensure the quality of raw material suppliers. Therefore, the machine tool industry must devote its efforts to coaching the raw material suppliers and improving their quality concept. And through this research, construct the management opportunity grid of supplier and propose proposal for supplier management.

目錄
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 2
第三節 產業簡介 2
第四節 研究範圍 2
第五節 論文章節安排 3
第二章 文獻回顧 4
第一節 資源基礎 4
第二節 核心能耐 5
第三節 競爭優勢 5
第四節 管理機會方格 6
第三章 研究方法 9
第一節 SEYI公司簡介 9
第二節 資料蒐集 10
第三節 問卷構面之定義及衡量設計 11
第四節 研究分析工具 13
第四章 統計結果與實證分析 14
第一節 敘述性統計 14
第二節 管理供應商之管理機會方格 16
第五章 結論與建議 20
第一節 研究結論 20
第二節 理論應用與實務意涵 22
第三節 研究限制與建議 24
參考文獻 25
附錄 27

表目錄
表3-1 工具機業者服務能耐項目構面與衡量題項 11
表3-1 工具機業者服務能耐項目構面與衡量題項(續) 12
表4-1 敘述性統計分析總表 15
表4-2 原物料供應商對各服務項目之重要程度與滿意程度 16
表4-2 原物料供應商對各服務項目之重要程度與滿意程度(續) 17

圖目錄
圖 2-1管理方格矩陣 7
圖 2-2管理供應商的管理方格矩陣 8
圖4-1 管理供應商的管理機會方格 18

參考文獻
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