跳到主要內容

臺灣博碩士論文加值系統

(18.97.9.174) 您好!臺灣時間:2024/12/03 20:51
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

我願授權國圖
: 
twitterline
研究生:潘莞如
研究生(外文):Wan-JuPan
論文名稱:文創商品之產品美學、產品實用性、環保標籤對消費者購買意圖之影響:以情感依附為中介變項
論文名稱(外文):The Impact of Cultural and Creative Products’ Aesthetics, Functions and Eco-Labeling on Consumers’ Purchase Intention: Emotional Attachment as Mediator
指導教授:蔡惠婷蔡惠婷引用關係
指導教授(外文):Huei-Ting Tsai
學位類別:碩士
校院名稱:國立成功大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:79
中文關鍵詞:文化創意產業產品美學情感依附產品實用性環保標籤
外文關鍵詞:Cultural and Creative IndustriesAestheticsEmotional AttachmentFunctionsEco-Labeling
相關次數:
  • 被引用被引用:5
  • 點閱點閱:1382
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:3
  隨著時代的變遷與經濟的發展,現代人的生活與文創產業的關係愈來愈緊密,休閒時間可能拿來看電影、看展覽、參加工藝教室,也會購買唱片、書籍、遊戲軟體等,足見文創產業已融入消費者的日常,並被學者視為新一波的經濟動力,其影響力不可小覷。2015年發布的EY Cultural Times指出,在2013年,亞洲-太平洋地區貢獻了7,430億美金的銷售額與1,270萬個工作機會,是全球最大的文創市場。
  有鑒於此潛力市場,本篇研究旨在探討生活中文創商品吸引消費者購買的要素,除了外在設計美學之外,還有內在的情感依附,以及具有理性價值的產品實用性與環保標籤。尤其,了解文創商品的外在美學與購買意圖間是否有內在情感的中介要素存在,能夠進一步深掘「情感」所代表的重要性。藉此幫助規模較小的個人設計師、設計團隊、工作室等,在有限的經費下發展更有效率的設計與行銷策略。
  本篇研究設計消費者問卷,依照各探討要素設計相應的問項,並同時透過問卷調查消費市場中對文創商品的購買習慣。經過一次前測(33份)後篩選與刪除問項,後發布正式問卷並收回204份。透過電腦統計軟體SPSS針對問卷資料進行迴歸分析,檢驗文創商品之產品美學、情感依附、產品實用性與環保標籤等各變數之間的關係,分析結果如下:
  一、文創商品之產品美學能正向影響消費者之購買意圖。
  二、消費者對文創商品的情感依附在產品美學與購買意圖間具有中介效果。
  三、文創商品之產品實用性能正向影響消費者之購買意圖。
  四、文創商品之環保標籤能正向影響消費者之購買意圖。
Cultural and creative industries have become parts of people’s life in recent years. While Asia-Pacific area is stated as the largest cultural and creative market worldwide, it implies a potential power for designers, brands, or companies to develop in cultural and creative industries. Previous literatures investigating cultural and creative industries mainly focus on a certain brand, company, or creative park in Taiwan. This study aims to find out the factors of the cultural and creative products that affect purchase intention, including designing aesthetics, functions and eco-labeling, and especially the mediating effect of emotional attachment between aesthetics and purchase intention.
This study collects data by sending hard copy and online questionnaires to general consumers without restricting to any area or industry, organizing data with Word and Excel, and examining hypotheses with SPSS. 204 samples are collected, and used to run descriptive statistics, reliability and validity analysis, correlation analysis and regression analysis in SPSS, examining whether the hypotheses are significant.
The results of this study show out: (1) Aesthetics of cultural and creative products significantly affect a consumers’ purchase intention. (2) Emotional attachment reveals mediating effect between cultural and creative products’ aesthetics and purchase intention. (3) Functions of cultural and creative products significantly affect consumers’ purchase intention. (4) Eco-labeling of cultural and creative products significantly affects consumers’ purchase intention. In conclusion, though “beauty” and “feeling” are core part for cultural and creative industries, functions and eco-labeling also stand an important role.
第一章 研究背景與動機---1
第一節 研究背景與動機---1
第二節 研究目的---3
第三節 研究問題---3
第四節 研究流程---4
第二章 文獻回顧---5
第一節 產品美學---5
第二節 情感依附---12
第三節 產品實用性---18
第四節 環保標籤---22
第五節 購買意圖---27
第三章 研究方法---29
第一節 研究架構與假設---29
第二節 研究變數與操作型定義---32
第三節 研究設計---36
第四節 資料分析方法---42
第四章 資料分析結果---44
第一節 樣本資料分析---44
第二節 敘述性統計分析---49
第三節 因素分析與信度檢定---52
第四節 PEARSON相關分析---57
第五節 迴歸分析---58
第五章 結論與建議---62
第一節 研究結論---62
第二節 研究貢獻---63
第三節 研究限制---66
第四節 未來研究建議---66
參考文獻---68
附錄---75
Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 347-356.
Aytekin, M., & Büyükahraz, G. (2013). The Impact of between the environmental interest, concern and sensitivity level and on purchasing behaviour of environmentally friendly product. International Journal of Business & Economic Development, 1(3), 37-45.
Baisya, R. K. (2014). Future of Aesthetics in Marketing. Review of Management, 4.
Ball, A. D., & Tasaki, L. H. (1992). The role and measurement of attachment in consumer behavior. Journal of consumer psychology, 1(2), 155-172.
Batra, R., & Ahtola, O. T. (1991). Measuring the hedonic and utilitarian sources of consumer attitudes. Marketing letters, 2(2), 159-170.
Baumgarten, A. G. (1735). Reflections on poetry.
Beardsley, M. C. (1981). Aesthetics, Problems in the philosophy of criticism: Hackett Publishing.
Beichen, L., & Murshed, F. (2015). Culture, Expressions of Romantic Love, and Gift-Giving. Journal of International Business Research, 14(1), 68.
Blackwell, R. D., Miniard, P. W., & Engel, J. F. (2001). Consumer behavior. Dryden, Fort Worth.
Blijlevens, J., Creusen, M. E., & Schoormans, J. P. (2009). How consumers perceive product appearance: The identification of three product appearance attributes. International journal of design, 3(3).
Botti, S., & McGill, A. L. (2011). The locus of choice: Personal causality and satisfaction with hedonic and utilitarian decisions. Journal of Consumer Research, 37(6), 1065-1078.
Bowlby, J. (1969). Attachment and Loss: Attachment; John Bowlby: Basic Books.
Brakus, J. J., Schmitt, B. H., & Zarantonello, L. (2009). Brand experience: what is it? How is it measured? Does it affect loyalty? Journal of Marketing, 73(3), 52-68.
Bruce, C., & Laroiya, A. (2007). The production of eco-labels. Environmental and Resource Economics, 36(3), 275-293.
Chang, H.-C., Lai, H.-H., & Chang, Y.-M. (2007). A measurement scale for evaluating the attractiveness of a passenger car form aimed at young consumers. International Journal of Industrial Ergonomics, 37(1), 21-30.
Choi, H., Yoon, H. J., Paek, H.-J., & Reid, L. N. (2012). ‘Thinking and feeling’products and ‘utilitarian and value-expressive’appeals in contemporary TV advertising: A content analytic test of functional matching and the FCB model. Journal of Marketing Communications, 18(2), 91-111.
Chu, W., Roh, M., & Park, K. (2015). The effect of the dispersion of review ratings on evaluations of hedonic versus utilitarian products. International Journal of Electronic Commerce, 19(2), 95-125.
Coates, D. (2002). Watches tell more than time: McGraw-Hill Companies.
D'Souza, C., Taghian, M., & Lamb, P. (2006). An empirical study on the influence of environmental labels on consumers. Corporate communications: an international journal, 11(2), 162-173.
D'Souza, C., Taghian, M., Lamb, P., & Peretiatkos, R. (2006). Green products and corporate strategy: an empirical investigation. Society and business review, 1(2), 144-157.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 307-319.
Dutton, D. (2001). Aesthetic universals.
Escalas, J. E., & Stern, B. B. (2003). Sympathy and empathy: Emotional responses to advertising dramas. Journal of Consumer Research, 29(4), 566-578.
Fandos, C., & Flavián, C. (2006). Intrinsic and extrinsic quality attributes, loyalty and buying intention: an analysis for a PDO product. British food journal, 108(8), 646-662.
Fishbein, M., & Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research.
Fournier, S. (1991). Meaning-based framework for the study of consumer-object relations. NA-Advances in Consumer Research Volume 18.
Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343-373.
Garbarino, E., & Johnson, M. S. (1999). The different roles of satisfaction, trust, and commitment in customer relationships. The Journal of marketing, 70-87.
Giese, J. L., Malkewitz, K., Orth, U. R., & Henderson, P. W. (2014). Advancing the aesthetic middle principle: Trade-offs in design attractiveness and strength. Journal of Business Research, 67(6), 1154-1161.
Gill, T. (2008). Convergent products: what functionalities add more value to the base? Journal of Marketing, 72(2), 46-62.
Gutierrez, A. M. J. A., & Seva, R. R. (2016). Affective Responses in the Purchase of Consumer Eco Products. DLSU Business & Economics Review, 25(2).
Hannis, M. (1998). The myth of green consumerism: Consumption, community and free markets. available at www. lancs. ac. uk (unpublished).
Hartmann, J., Sutcliffe, A., & Angeli, A. D. (2008). Towards a theory of user judgment of aesthetics and user interface quality. ACM Transactions on Computer-Human Interaction (TOCHI), 15(4), 15.
Hazan, C., & Shaver, P. R. (1994). Attachment as an organizational framework for research on close relationships. Psychological inquiry, 5(1), 1-22.
Hoegg, J. (2015). Beyond Aesthetics: Seeing Form and Believing in Function. GfK Marketing Intelligence Review, 7(2), 40-45.
Holbrook, M. B., & Schindler, R. M. (1994). Age, sex, and attitude toward the past as predictors of consumers' aesthetic tastes for cultural products. Journal of Marketing Research, 412-422.
Jha, S., & Adhikari, A. (2016). Goal Congruence in Hedonistic and Utilitarian Reasons for Purchase and Features of a Product. South Asian Journal of Management, 23(2), 72.
Jiang, Z., Wang, W., Tan, B. C., & Yu, J. (2016). The Determinants and Impacts of Aesthetics in Users’ First Interaction with Websites. Journal of Management Information Systems, 33(1), 229-259.
Jiménez, F. R., & Voss, K. E. (2014). An alternative approach to the measurement of emotional attachment. Psychology & Marketing, 31(5), 360-370.
Khalighy, S., Green, G., Scheepers, C., & Whittet, C. (2015). Quantifying the qualities of aesthetics in product design using eye-tracking technology. International Journal of Industrial Ergonomics, 49, 31-43.
Khan, U., & Dhar, R. (2010). Price-framing effects on the purchase of hedonic and utilitarian bundles. Journal of Marketing Research, 47(6), 1090-1099.
Khan, U., Dhar, R., & Wertenbroch, K. (2004). UA Behavioral Decision Theoretic Perspective on Hedonic and Utilitarian Choice,'. Unpublished manuscript.
Kleine, S. S., & Baker, S. M. (2004). An integrative review of material possession attachment. Academy of marketing science review, 2004, 1.
Kotler, P., & Armstrong, G. (2010). Principles of marketing: pearson education.
Kubovy, M. (2000). Visual aesthetics. Encyclopedia of psychology, 8, 188-193.
Kum, D., Bergkvist, L., Lee, Y. H., & Leong, S. M. (2012). Brand personality inference: The moderating role of product meaning. Journal of Marketing Management, 28(11-12), 1291-1304.
Lastovicka, J. L., & Joachimsthaler, E. A. (1988). Improving the detection of personality-behavior relationships in consumer research. Journal of Consumer Research, 14(4), 583-587.
Lavie, T., & Tractinsky, N. (2004). Assessing dimensions of perceived visual aesthetics of web sites. International journal of human-computer studies, 60(3), 269-298.
Lee, C. J., Andrade, E. B., & Palmer, S. E. (2013). Interpersonal relationships and preferences for mood-congruency in aesthetic experiences. Journal of Consumer Research, 40(2), 382-391.
Lee, H.-S., & Cho, C.-H. (2009). The matching effect of brand and sporting event personality: Sponsorship implications. Journal of Sport Management, 23(1), 41-64.
Lewalski, Z. M. (1988). Product esthetics: An interpretation for designers: Design & Development Engineering PR.
Lin, L.-Y. (2010). The relationship of consumer personality trait, brand personality and brand loyalty: an empirical study of toys and video games buyers. Journal of Product & Brand Management, 19(1), 4-17.
Lindgaard, G., & Whitfield, T. A. (2004). Integrating aesthetics within an evolutionary and psychological framework. Theoretical Issues in Ergonomics Science, 5(1), 73-90.
Möno, R. (1997). Design for product understanding: Stockholm: Liber.
Malär, L., Krohmer, H., Hoyer, W. D., & Nyffenegger, B. (2011). Emotional brand attachment and brand personality: The relative importance of the actual and the ideal self. Journal of Marketing, 75(4), 35-52.
Mathews, J. (2015). Brand Personality: Finding Compatibility Between Human Personality and Brand Characteristics. IUP Journal of Brand Management, 12(2), 21.
Morris, L. A., Hastak, M., & Mazis, M. B. (1995). Consumer comprehension of environmental advertising and labeling claims. Journal of Consumer Affairs, 29(2), 328-350.
NEESE, W. T., & FAVIA, M. J. (2013). THE IMPACT OF AN ENVIRONMENTALLY FRIENDLY ADVERTISING CLAIM ON PURCHASE INTENTIONS. Marketing Management, 14.
Okazaki, S. (2006). Excitement or sophistication? A preliminary exploration of online brand personality. International Marketing Review, 23(3), 279-303.
Ottman, J., & Books, N. B. (1998). Green marketing: opportunity for innovation. The Journal of Sustainable Product Design, 60.
Page, C., & Herr, P. M. (2002). An investigation of the processes by which product design and brand strength interact to determine initial affect and quality judgments. Journal of consumer psychology, 12(2), 133-147.
Park, C. W., & MacInnis, D. J. (2006). What's in and what's out: Questions on the boundaries of the attitude construct. Journal of Consumer Research, 33(1), 16-18.
Patrick, V. M., & Hagtvedt, H. (2011). Aesthetic incongruity resolution. Journal of Marketing Research, 48(2), 393-402.
Peattie, K., & Ratnayaka, M. (1992). Responding to the green movement. Industrial Marketing Management, 21(2), 103-110.
Peck, J., & Wiggins, J. (2006). It just feels good: Customers' affective response to touch and its influence on persuasion. Journal of Marketing, 70(4), 56-69.
Price, L. L., Arnould, E. J., & Curasi, C. F. (2000). Older consumers' disposition of special possessions. Journal of Consumer Research, 27(2), 179-201.
Schmitt, B., & Simonson, A. (1997). Marketing aesthetics: The strategic management of brands, identity, and image: Free Press.
Seimiene, E. (2012). Emotional connection of consumer personality traits with brand personality traits: theoretical considerations. Economics and Management, 17(4), 1472-1478.
Stock, R. M., Oliveira, P., & Hippel, E. (2015). Impacts of Hedonic and Utilitarian User Motives on the Innovativeness of User‐Developed Solutions. Journal of Product Innovation Management, 32(3), 389-403.
Strahilevitz, M., & Myers, J. G. (1998). Donations to charity as purchase incentives: How well they work may depend on what you are trying to sell. Journal of Consumer Research, 24(4), 434-446.
Thomson, M., MacInnis, D. J., & Park, C. W. (2005). The ties that bind: Measuring the strength of consumers’ emotional attachments to brands. Journal of consumer psychology, 15(1), 77-91.
Tomaseti, E., & Ruiz, S. (2009). The evaluation of new utilitarian and symbolic products: the effect of attribute type and product knowledge. NA-Advances in Consumer Research Volume 36.
Townsend, C., & Sood, S. (2012). Self-affirmation through the choice of highly aesthetic products. Journal of Consumer Research, 39(2), 415-428.
Van Lange, P. A., Rusbult, C. E., Drigotas, S. M., Arriaga, X. B., Witcher, B. S., & Cox, C. L. (1997). Willingness to sacrifice in close relationships. Journal of personality and social psychology, 72(6), 1373.
Voss, K. E., Spangenberg, E. R., & Grohmann, B. (2003). Measuring the hedonic and utilitarian dimensions of consumer attitude. Journal of Marketing Research, 40(3), 310-320.
Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. The Journal of marketing, 2-22.
古芷諼. (2015). 文創跨界合作之體驗經濟策略-以陶作坊與松菸誠品為例. 臺灣經濟研究月刊, 38(9), 45-51.
吳岱融. (2009). 文化創意產業之產品創新─ 設計與行銷的互動觀點. 清華大學科技管理研究所學位論文, 1-74.
吳淑鶯, 蕭雅如, 林婉婷, 何雅琳, 黃詩莤, & 紀伯融. (2012). 綠色行銷對知覺品質、知覺價格、知覺風險、知覺價值及購買意願的影響-以有機食品為例. [The Influence of Green Marketing on Perceived Quality, Perceived Price, Perceived Risk, Perceived Value and Purchase Intention-An Example of Organic Food]. 創新與經營管理學刊, 3(1), 19-41. doi: 10.6270/jibm.2012.3(1)19
李志敏. (2003). 台中縣市國小教師綠色消費態度與行為之研究. 國立台中師範學院環境教育研究所未出版碩士論文. 台中市.
李醒塵. (1996). 西方美學史教程: 淑馨.
杜瑞澤, & 張孟哲. (2004). 綠色產品成功商品化設計之研究. [A Study of Successful Commercialized Design on Green Products]. 藝術學報(75), 87-104.
尚榮安, 陳禹辰, & 林重光. (2009). 說一個好故事-同理心與部落格的廣告效果. [Telling a Good Story: Empathy and the Advertising Effects of Blogs]. 資訊管理學報, 16(4), 1-19.
林榮泰. (2005). 文化創意, 設計加值. Cultural Creativity Added Design Value), 藝術欣賞, 2005 年, 7.
柯亞先, 李德松, & 葉雲嬰. (2013). 熱銷文創商品關鍵因素之探索:設計與行銷構面. [Exploring Key Factors of Hot Selling Cultural Creative Products (CCP): Design and Marketing]. 亞東學報(33), 107-121.
范懿文, 方毓賢, & 蔡明峰. (2012). 探討綠色產品消費意願:環保標章之調節效果. [Exploring Green Product Consumption Intentions: The Moderating Effect of Eco-Label]. 電子商務學報, 14(2), 257-280. doi: 10.6188/jeb.2012.14(2).02
恩寰. (1993). 審美心理學: 五南圖書出版有限公司.
高日萍. (2004). 美學經濟之消費行為研究. 國立彰化師範大學商業教育學系, 已出版碩士論文, 彰化.
梁曉興. (2016). 綠色產品及綠色消費行為關聯性之研究-以台中市為主. [Research relevance of green products and green consumer behavior - based in Taichung]. 東方學報(36), 119-144.
郭文昌, & 賴裕鵬. (2007). 設計美學. 設計研究(7), 22-28.
陳文亮, & 江雅媚. (2014). 從生活型態觀點探討消費者對空調機美感認知之研究. [A Study of Consumers' Aesthetic Perception from Perspective of Consumers' Life Styles-Taking Air Conditioners as Examples]. 設計學研究, 17(1), 91-112.
陳立恆. (2011). 玩美法藍瓷: 陳立恆的文創人生路: 商周出版.
陳怡君, 郭文貴, & 蕭美鈴. (2004). 環保紡織品之綠色行銷與綠色消費行為關係之研究—以台北市為例. 華岡紡織期刊, 11(2), 117-131.
陳錦惠. (2005). 教學歷程中教師美感經驗之研究-Dewey 美感經驗的觀點. 國立臺北教育大學課程與教學研究所學位論文, 1-187.
陶聖屏. (2013). 體驗行銷與人格特質在文創產品創造力認知與忠誠度之研究-以「法藍瓷」為例. [Experience, Personality, Creative Cognition and Loyalty on Creative Products: A Case Study of Franz]. 行銷評論, 10(1), 1-17.
傅廷暐. (2016). 文化創意體驗經濟發展-以花蓮文創園區為例. 國土及公共治理季刊, 4(2), 47-57.
黃宗潔、林昭宏、王怡惠等. (2015). 全球化下兩岸文創新趨勢. 台灣: Airiti Press Inc.
黃美華, 黃鵬飛, & 魏嘉慧. (2015). Effects of Green Marketing on Consumer Attitudes, Perceived Corporate Image, and Purchase Intention. [企業綠色行銷對消費者態度、企業形象認知與購買意願之影響]. 行銷評論, 12(4), 431-454.
楊曉珞. (2009). 鄒族美學知識. 台灣原住民研究論叢(6), 55-79.
葉玉珠, 賴思齊, & 李若瑜. (2015). 「大學生設計產品美感生活體驗量表」之發展. [The Development of "Inventory for College Students’ Everyday Aesthetic Experience in Designed Products"]. 設計研究學報(8), 64-80.
董德波. (1995). 行政院環境保護署推動使用環保標章制度概況. 環保標章簡訊 (1).
廖世義, 黃鈺婷, & 譚子文. (2009). 行銷管理美學要素之初探. [The Preliminary Model on Aesthetics of Marketing Management]. 行銷評論, 6(3), 391-422.
漢寶德. (2014). 文化與文創: 聯經出版事業公司.
劉光哲. (2014). 淺談體驗經濟下產業文創加值輸出策略. 臺灣經濟研究月刊, 37(11), 48-54.
劉昌元. (2002). 文學中的哲學思想: 聯經出版事業公司.
劉貴雲, 劉潔心, 晏涵文, 李佳容, & 邱詩揚. (2000). 社區居民綠色消費行為及相關之訊息傳播調查研究. 衛生教育學報.
劉新圓. (2009). 什麼是文化創意產業. 上網日期: 2010 年, 6.
蕭穎謙, & 賴淑慧. (2013). 綠色消費態度與綠色產品屬性對綠色概念保養品購買意願之影響. [The Effects of Green Consumption Attitude and Green Products Attribute to Purchase Intention of Green Skin-Care Products]. 美容科技學刊, 10(2), 5-21.
賴明伸, & 于寧. (2000). 綠色消費運動之起源, 現況及未來: 環境工程會刊.
顏惠芸, & 林伯賢. (2013). 文創商品之設計與行銷方式探討:以品家家品為例. [A Study on Design and Marketing Style for Cultural and Creative Product-A Case of JIA lnc.]. 設計與環境學報(14), 39-56.
連結至畢業學校之論文網頁點我開啟連結
註: 此連結為研究生畢業學校所提供,不一定有電子全文可供下載,若連結有誤,請點選上方之〝勘誤回報〞功能,我們會盡快修正,謝謝!
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top