臺灣博碩士論文加值系統

本研究採用質性研究方法，有六位家暴防治社工員願意參與本研究的訪談。

本研究目的歸納如下：
一、保護性實務社會工作者目前面臨哪些人身安全風險、人身安全對社工員的影
響為何。
二、其保護性社工人員對人身安全風險的自我照顧策略和經驗，機構對於社工員
自我照顧服務和策略。
三、目前自我照顧在台灣高等社工教育的情況。
四、透過本研究的結果與發現希冀能提供台灣社工人身安全風險與個人自我照顧
上的社會工作專業教育課程、制度或政策上的建議。

依據本研究結果，研究者提供以下建議：

一、未來調查研究社工員遭受人身安全問題，其內涵及類型都應擴增。
二、評估或再評估機構和社工員的人身安全設備需求，以了解目前社工員和機構
的需求概況，再者，目前中央及地方政府已有社工人身安全相關的計畫和規
定，應確實的執行提供或補助提供人身安全設備的計畫和規定。
三、建議社工員應每年接受人身安全訓練。
四、人身安全的教育訓練課程內容應多樣化滿足實務社工員的工作需要，機構可
以事前建立與人身安全相關的處理程序、規定、表格、教育訓練課程、計畫
等風險管理。
五、自我照顧的定義應擴大，如靈性和機構、政府方面，在社工教育部分，規劃
開設自我照顧的課程，提供自我照顧的教育和專業知識。
六、機構每年應編預算，提供機構內之社工員多元且適性的自我照顧服務。未來
可以研究關於人身安全設備的部分，進一步了解機構的人身安全設備不足或
是人身安全設備使用上的問題。

This research is qualitative approach. Researcher invites six protective social workers to collect their experiences through in-depth interviewing. The purpose of this study is to
1. explore events of occupational security. What are the influences of these
events on six protective social workers.
2. What strategies of self-care did six protective social workers use.
3. Whether social work's education teaches self-care knowledge or not.
4. This study' findings provide suggestions to social work's education, social
work' policies, social work' practice, other social work researches.

Base on the results of this study, the researcher provides some suggestions as follows:
1. The definition and types of social worker's personal safety should be
broadened.
2 To assess or reassess the needs of organizations and social workers about
personal safety equipment. Government should implement personal safety policy
indeed.
3 The government and organizations should provide personal safety's training to
all social workers every year.
4 The planning of personal safety's training should satisfy social worker's
need. Organizations should plan personal safety's rules, forms, and training.
5 The definition of Self care should be broadened, for example, spiritual,
governmental and organizational aspects. In terms of social work's education,
planning a new course in self care to provide self care knowledge for social
workers.
6 Organizations should create the annual budget in self care services to social
workers, and these services should be adaptive and multidimensional. To
research about social worker's equipment of personal safety. To try to find
out the insufficient or inadequate of equipment of personal safety.

目次
謝誌…………………………………………………………………………………i
摘要…………………………………………………………………………………ii
Abstract……………………………………………………………………………iv
目次…………………………………………………………………………………vi
表目次……………………………………………………………………………viii
圖目次………………………………………………………………………………ix
第壹章 緒論......................................................1
第一節 研究背景................................................1
第二節 研究動機與目的..........................................3
第三節 名詞解釋............................................... 6
第貳章 文獻探討..................................................7
第一節 社會工作與價值觀........................................7
第二節 社工人身安全風險........................................9
第三節 人身安全風險的影響與自我照顧............................22
第參章 研究方法與設計............................................32
第一節 研究方法與架構..........................................32
第二節 研究對象................................................33
第三節 家防社工員的生活和工作圖像............................. 37
第四節 資料蒐集與分析..........................................49
第五節 研究嚴謹性..............................................52
第六節 研究倫理................................................54
第肆章 研究分析與結果........................................... 56
第一節 家防社工員遭遇人身安全事件及影響 .......................56
第二節 家防社工員自我照顧經驗及策略 ...........................74
第三節 自我照顧內涵及歷程 ....................................128
第五章 發現與結論.............................................. 146
第一節 研究發現與討論 ........................................146
第二節 建議 ..................................................163
參考文獻 ........................................................171
一、中文文獻...................................................171
二、英文文獻...................................................173
三、網站資料 ..................................................179
附錄.............................................................180
附錄一 訪談同意書..............................................180
附錄二 訪談大綱 ...............................................181

表目次
表 2-2-1 家庭暴力事件通報案件統計 ............................... 13
表 2-2-2 我國家庭暴力加害人處遇調查統計 ......................... 15
表 2-2-3 台灣社工員工作場域被害恐懼感 ........................... 21
表 3-2-1 受訪者基本資料(以2016年為主) .......................... 35
表 3-2-2 訪談方式說明 ........................................... 36
表 3-2-3 訪談過程說明表 ......................................... 36
表 4-1-1 家暴社工員遭遇人身安全事件整理表 ....................... 72

圖目次
圖 3-1-2 研究架構圖............................................... 33
圖 3-3-1 社工小美生活工作示意圖................................... 38
圖 3-3-2 社工小午生活工作示意圖................................... 41
圖 3-3-3 社工虹生活工作示意圖 .................................... 42
圖 3-3-4 社工阿儒生活工作示意圖................................... 44
圖 3-3-5 社工阿景生活工作示意圖................................... 46
圖 3-3-6 社工小貞生活工作示意圖................................... 48
圖 4-2-1 雙元中心：多向度自我照顧模式 ............................ 127
圖 4-2-2 動態循環自我照顧歷程 ................................... 145

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