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研究生:連育萱
研究生(外文):Yu-Hsuan Lien
論文名稱:行為態度、主觀規範及知覺行為控制對於購買意願及願付價格之影響-以花蓮縣有機產品為例
論文名稱(外文):The Influence of Attitude, Subjective Norm and Perceived Behavioral Control on Purchase Intention and Willingness to Pay - A Case of Hualien Organic Products
指導教授:洪新民洪新民引用關係
指導教授(外文):Hsin-Min Hung
學位類別:碩士
校院名稱:國立東華大學
系所名稱:國際企業學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
論文頁數:99
中文關鍵詞:態度主觀規範知覺行為控制購買意願願付價格實際控制
外文關鍵詞:AttitudeSubjective NormPerceived Behavioral ControlPurchase IntentionWillingness to PayActural Control
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隨著近年來台灣經濟快速成長,國民所得逐年提高,生活水準提升,壽命也逐漸增長,人們對飲食的需求不再只有吃的飽而已,人們開始更加重視飲食,更加要求品質。消費者對農產品的消費型態轉向多樣化、精緻化,大眾對於日常生活所需的食品安全與環境保護愈加注重,有機產品因應而生。
過去學者探討了許多影響購買意願之因素,依據計畫行為理論推導,態度、主觀規範與知覺行為控制會影響購買意願。而本研究根據文獻推導,假設購買意願會進而影響到願付價格,並將實際控制做為購買意願與願付價格之調節變數,推導出本研究架構。
本研究以花蓮縣消費者為研究對象,問卷發放期間為2016年11月15日至2017年2月15日,共計3個月,回收之有效樣本為203份。研究結果顯示態度、主觀規範與知覺行為控制會正向影響購買意願。
理論上之新貢獻,確定購買意願會影響願付價格;而實務上則是發現女性的消費者對於有機產品之購買意願較男性高,且消費者是否有子女會正向影響消費者的願付價格,其可能的原因為女性消費者認為購買有機產品是可以守護家人的健康,因此在推廣有機產品時,可以針對有子女的女性消費者加強宣導有機產品帶給消費者健康之因素,增加消費者的購買意願,進而提高消費者之願付價格。
由於目前有機產品之價格偏高,本研究在問卷設計上無法深入探討有機產品佔消費者可支配所得之比例,為本研究之研究限制。
With the rapid growth of Taiwan's economy in recent years, the national income has been increasing year by year, the living standard has been improved and the life expectancy has been gradually increased. The demand for food is no not only eat. People pay more attention to food and demand quality. Consumers of the consumption patterns of agricultural products have turned to seek diversify and refined. People pay more attention for the daily life of food safety and environmental protection more attention.
In the past, scholars have explored many factors that affect the Purchase Intention. According to the Theory of Planned Behavior: attitudes, subjective norms and perceived behavior control will affect the purchase intention. The major purpose of this study is to understand the relationship between Purchase Intention and Wilingness to Pay, the actual control as a moderator between purchase intention and Wilingness to Pay.
According to the findings of this study, Hualien County consumers as the research object, the questionnaire was issued between November 15, 2016 to February 15, 2017, a total of 3 months, the recovery of the effective sample of 203. The results show that attitudes, subjective norms and perceived behavioral control will positively affect the purchase intention.
The theory of new contributions to determine the purchase intention will affect the willingness to pay; and the practice is to find women's consumers for organic products, the purchase price is higher than men, and whether consumers have a positive impact on consumers willing to pay, the possible reasons for the female consumers that the purchase of organic products can protect the health of their family, so the promotion of organic products, women have children for children to strengthen the promotion of organic products to consumers health, Consumers will buy, and then increase the willingness to pay
Due to the high price of organic products, this study can not delve into the proportion of organic products to consumers' disposability in questionnaire design, which is the restriction of research.
第一章 緒論 ..........................................1
第一節 研究背景 ..........................................1
第二節 研究動機 ..........................................2
第三節 研究目的 ..........................................5
第四節 研究流程 ..........................................6
第二章 文獻探討 ..........................................9
第一節 有機農業與有機產品..................................9
第二節 影響購買意願及願付價格之因素........................15
第三節 行為理論 .........................................20
第四節 態度 .........................................23
第四節 主觀規範 .........................................29
第五節 知覺行為控制......................................32
第六節 購買意願 .........................................35
第七節 願付價格 .........................................38
第八節 實際控制 .........................................44
第九節 研究架構 .........................................45
第三章 研究方法 .........................................47
第一節 研究對象 .........................................47
第二節 變數之操作型定義與假設彙整.........................47
第三節 變數衡量方法......................................48
第四章 研究結果 .........................................57
第一節 描述性統計分析....................................57
第二節 信度分析 .........................................61
第三節 結構方程式模型分析................................70
第四節 小結.............................................77
第五章 結論與建議.......................................81
第一節 研究貢獻 ........................................81
第二節 研究限制與未來建議................................84
參考文獻.................................................85
附錄.....................................................95
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