(18.206.238.77) 您好!臺灣時間:2021/05/17 18:18
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
: 
twitterline
研究生:王珮驊
研究生(外文):Wang, Pei-Hua
論文名稱:以信任-關係承諾探討員工知識分享意圖-以精密製造業為例
論文名稱(外文):Explore Employees’ Knowledge Sharing Intention Based upon the Trust-Relationship Commitment Theory - A Study Case of the Precision Manufacturing Industry
指導教授:李婉怡李婉怡引用關係
指導教授(外文):Lee, Wan-I
口試委員:趙沛吳如萍
口試日期:2017-06-22
學位類別:碩士
校院名稱:國立高雄第一科技大學
系所名稱:行銷與流通管理系碩士專班
學門:商業及管理學門
學類:行銷與流通學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:97
中文關鍵詞:企業文化信任知識分享意圖關係承諾
外文關鍵詞:Coprporate cultureRelationship commitmentTrustKnowledge sharing
相關次數:
  • 被引用被引用:0
  • 點閱點閱:371
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
機械製造業一向被視為一個國家工業化程度的指標,為工業強國必備的指標產業。國內過去數十年機械製造產業的發展,除了從傳統的製造生產設備,目前更朝向電子與醫材等精密製造發展產業轉型。目前,全球精密製造業趨勢以高品質、高良率、高產能、低成本、綠色化及安全自動化為主要目標。由於多數精密製造為特殊輕金屬加工而成,材料特殊、形狀複雜且尺寸多樣化。特殊輕金屬精密製造加工,包括車削、銑削、搪孔、沖孔及銑牙等步驟繁瑣,造成國內廠商在開發過程投入不少心力與成本。
本研究針對員工知識分享意圖與精密製造為研究標的,根據Morgan and Hunt於1994年提出信任-承諾理論(Commitment-Trust Theory)之KMV模型(Key Mediating Variable Model),用以解釋成功的關係行銷需具備信任與關係承諾兩大要素。Morgan and Hunt 透過歷年學者的研究資料整理指出,一間核心企業的關係交換可分為四大部份共十種類型的關係所建立:第一部分為內部夥伴關係(事業單位、員工、組織功能部門),第二部分為買者夥伴關係(中間顧客、終端顧客),第三部分為平行夥伴關係(競爭者、非營利組織、政府),第四部分為供應商夥伴關係(貨品供應者、服務供應者)。以信任-關係承諾為研究的主要中介變數,進一步探討相關前置變數、結果變數和信任關係承諾理論之間的關係及影響,另外增設知識分享意圖測量關係承諾與信任之間的關係,加以驗證在精密製造業中「信任-關係承諾」理論模型是否適用。
本研究資料蒐集則以網路問卷為主,以精密製造相關產業為研究對象,並取得424份有效樣本數。研究發現精密製造業之從業人員年齡平均於41~50歲有較高知是分享意圖,因此組織應重視此從業人員的反應,以利企業經業之傳承。

 The machinery manufacturing industry has always been regarded as an indicator of the degree of industrialization in a country and an indicator industry essential to an industrial power. In the aspect of the development of the domestic machinery manufacturing industry over the past decades, apart from the traditional manufacturing production equipment, the industry is transforming to the development of the precision manufacturing industry including electronic and medical appliances at present. Currently, the trends in the global precision manufacturing industry are mainly aimed at high quality, high defect-free rate, high capacity, low cost, greenization and security automation. Because of most precision manufactured products made by processing of special light metals and being in special materials, complex shapes and diversified sizes, the steps for special light metal precision manufacturing and machining involving turning, milling, boring, piercing, threading and so on are very complicated and tedious, resulting in domestic manufacturers putting a lot of efforts and costs in in the development process.
This study takes employees’ knowledge sharing intention and precision manufacturing as research objects to explain that the successful relationship marketing needs to have the two elements; that is, trust and relationship commitment, based on the Key Mediating Variable Model (KMV Model) of the Commitment-Trust Theory proposed by Morgan and Hunt in 1994. Through collection of scholars’ research data over the years, Morgan and Hunt pointed out that relationship exchanges of a core business can be divided into four parts, consisting of ten types of relationships: the first part is internal partnerships (business units, employees and functional departments of the organization), the second part is buyer partnerships (intermediate customers and ultimate customers), the third part is lateral partnerships (competitors, nonprofit organizations and government), and the fourth part is supplier partnerships (goods suppliers and services suppliers). The main intervening variables in the research on trust-relationship commitment further study the relationships between related antecedent variables, outcome variables and Commitment-Trust Theory and their influences, moreover, it is added that knowledge sharing intention is used to measure the relationship between relationship commitment and trust to verify whether the “Trust-Relationship Commitment” theoretical model is applicable to the precision manufacturing industry.
This research is used questionnaires to study employee’s knowledge-sharing Intention-the Case of Precision Manufacturing Industry. Totally, 424 pieces valid samples.

中文摘要 i
英文摘要 ii
誌 謝 iv
目錄 v
表目錄 vii
圖目錄 ix
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 3
第三節 研究流程 4
第二章 文獻回顧 5
第一節 企業文化 5
第二節 信任-關係承諾 13
第三節 知識分享意圖 22
第四節 各構面關係研究 30
第三章 研究方法 34
第一節 研究架構 34
第二節 研究假設 35
第三節 研究變數的定義與問卷設計 36
第四節 資料分析方式 39
第五節 資料來源與預試 42
第四章 研究結果與分析 43
第一節 敘述性統計分析 44
第二節 因素分析 46
第三節 信度分析 51
第四節 獨立樣本t檢定 56
第五節 單因子變異數分析 59
第六節 各構面之迴歸分析 66
第七節 構面變項之中介效果分析 74
第五章 研究結論與建議 78
第一節 研究結論 78
第二節 管理意涵 82
第三節 研究限制與研究建議 84
參考文獻 85
附件一問卷設計 95
1.王美音,楊子江譯,2000,創新求勝:智價企業論,遠流出版社,台北。
2.吳立偉,張國雄,鍾沛蔓,2011,”認知價值、關係品質與忠誠階段之探討”,台灣管理學刊,11 卷,1期,頁1-28。
3.吳有順,2000,網路社群知識分享過程之研究— 以企業管理教學網站為例,國立政治大學,碩士論文。
4.吳志明,朱素玥,方文昌,2006,”供應鏈關係中信任與承諾影響因素之研究-交易成本及社會交換理論觀點”,資訊管理學報,13專刊,頁91-118。
5.吳萬益,2008,企業研究方法,華泰文化事業股份有限公司出版,台北。
6.吳萬益,鍾振輝,江正信,1999,”企業文化,組織運作,製造策略與經營績效之關係研究”,中華管理評論,11月2日。
7.呂長民,2013,”體驗行銷認知與關係強度之間關聯影響因素:滿意度、關係連結、信任與承諾之探討” ,觀光與休閒管理期刊,1卷,1期,頁77-96。
8.宋曦光,1989,組織承諾對組織效能的影響--以高科技 (電腦軟體) 廠商為實證研究的對象,國立交通大學,碩士論文。
9.汪金城,2001,研發機構知識分享機制之研究-以工研院光電所研發團隊為例,國立政治大學,碩士論文。
10.林于荻,2001,組織文化如何影響知識分享之探索性研究,東吳大學,碩士論文。
11.林東清,2003,知識管理,智勝文化事業有限公司。
12.林陽助,黃柏皓,2005,”關係歷程影響行銷服務使用者的知覺價值之研究—以廣告主為例”,輔仁管理評論,12卷,2期,頁1-40。
13.林陽助,黃柏皓,2005,”關係歷程影響行銷服務使用者的知覺價值之研究—以廣告主為例”,輔仁管理評論,十二卷,二期,頁1-40。
14.林資傑,2012,以關係承諾觀點探討使用者參與企業微網誌社群之行為,國立中山大學,碩士論文。
15.邱皓政,2010,量化研究與統計分析,五南圖書出版股份有限公司,台北。
16.洪源陽,2004,供應管理導向、供應商績效、信任、承諾關連性之研究,國立中正大學,碩士論文。
17.徐其力,2002,組織文化對知識分享之影響研究,彰化師範大學,碩士論文。
18.張宦民,2004,組織文化、主管領導型態、員工工作滿意度對企業創新能力之影響─以臺灣上市電線電纜公司為例,國立成功大學,碩士論文。
19.張鴻文,古永嘉,2009,被投資公司行為對創業投資人關係投資影響之研究-信任與承諾的中介效果,東吳經濟商學學報,66期,33-67。
20.許勝智,張昌吉,2012,”高科技產業研發人員人格特質對知識分享意願影響之研究”,政大勞動學報,28期,頁157-200。
21.郭士豪,2010,以社會交換理論觀點為基礎探討組織文化對個人知識分享意圖之影響,國立成功大學,碩士論文。
22.黃睿祺,2012,提升醫院形象之探討-以「信任-關係承諾」理論觀點,國立東華大學,碩士論文。
23.黃銘廷,2002,公務人員知識分享意願、組織信任與組織文化之關係研究,國立台灣科技大學,碩士論文。
24.勤業管理顧問公司,2000,知識管理的第一本書,劉京偉譯,商周出版。
25.葉靜雯,2009,組織信任、知識分享與智慧資本之關聯性研究-以高科技產業為例,明新科技大學,碩士論文。
26.廖述賢,費吳琛,王儀雯,2006,”信任關係、工作滿足與知識分享關聯性之研究”,人力資源管理學報 (秋季號) ,6卷,3期,頁23-44。
27.榮泰生,曾志誠,2011,”信任、承諾、溝通對合作績效關係影響之研究-以台灣聯貸市場為例”,Journal of Data Analysis,6卷,3期,頁84-104。
28.蔡俊良,1994,組織文化、員工生涯定位與其生涯發展需求、工作滿意度之相關研究,國立彰化師範大學,碩士論文。
29.鄭安伶,2009,桃園縣國民中學學校組織文化與教師社會資本關係之研究,國立臺灣師範大學,碩士論文。
30.鄭伯壎,郭建志,2001,組織文化-員工層次分析,遠流出版事業股份有限公司,台北。
31.蘇永富,2001,轉換型領導,組織承諾與組織公民行為關係之研究-以派外人員為例,國立中山大學,碩士論文。
32.顧康寧,謝效昭,2006,”組織文化,員工溝通滿足與組織信任之關聯探討---以航運業為例”,航運季刊,15卷3期,頁21-39。
33.Anderson, E., and Weitz, B. , 1992, “The Use of Pledges to Build and Sustain Commitment in Distribution Channels” , Journal of Marketing Research, vol.29, No.1, pp.18-34.
34.Anderson, J. C., Narus, J. A., 1990, “A Model of Distributor Firm and Manufacturer Firm Working Partnerships” , Journal of Marketing, vol.54, No.1, pp.42-58.
35.Anvari, R., 2010, “Commitment, Involvement and Satisfaction in Relationship Marketing Interdisciplinary” Journal of Contemporary Research In Business, vol.1, No.11, pp.51-70.
36.Back, K., Lee, C., J, A. , 2010, “Internal Relationship Marketing: Korean Casino Employees' Job Satisfaction and Organizational Commitment” , Cornell Hospitality Quarterly, vol.52, No.2, pp.111-124.
37.Bauer, H. H., Grether, M., Leach, M., 2002, “Building customer relations over the Internet” , Industrial Marketing Management, vol.31, No.2, pp.155-163.
38.Beazley, H., Boenisch, J., Harden, D., 2002, “Continuity management: Preserving corporate knowledge and productivity when employees leave: John Wiley and Sons.
39.Beckman, T., 1997, Implementing the Knowledge Organization in Government,
40.Berry, L. L., 2000, “Relationship Marketing of Services Growing Interest Emerging Perspectives” , Journal of the Academy of Marketing Science, vol.23, No.4, pp.236-245.
41.Berry, L.L. , A. Parasuraman, 1991, "Marketing Service-Competing Through Quality", New York:The Free Press.
42.Bhatt, G. D. , 1998, “Managing knowledge through people” , Knowledge and Process Management, vol.5, No.3, pp.165-171.
43.Bock, G.-W., et al., 2005, “Behavioral intention formation in knowledge sharing: Examining the roles of extrinsic motivators, social-psychological forces, and organizational climate” MIS quarterly, pp.87-111.
44.Cameron, K. S., 1985, “Cultural congruence, strength, and type : relationships to effectiveness” , Ann Arbor, MI: School of Business Administration, University of Michigan.
45.Cameron, K. S., Quinn, R. E., 2006, Diagnosing and changing organizational culture: Based on the competing values framework, Jossey-Bass, San Francisco, CA.
46.Cameron, K.S., Quinn, R. E., 1999, Diagnosing and changing organizational culture: Based on the competing values framwork.
47.Chiavenato, 1999, Administração nos novos tempos: os novos horizontes da administração. Campus: Rio de Janeiro.
48.Ciborra, C., Patriotta, G., 1998, “Groupware and Teamwork in R and D: Limits to Learning and Innovation”, RandD Management, vol.28, No.1, pp.43-52.
49.Cote, J., and Latham, C. , 2002, “Hidden costs in the physician-insurer relationship”, Journal of health care finance, vol.30, No.2, pp.30-36.
50.Cristiano Tolfo, 2008, “The influence of organizational culture on the adoption of extreme programming” , The Journal of Systems and Software, vol.81, pp.1955–1967.
51.Crosby, L. A., Evans, K. R., and Cowles, D. , 1990, “Relationship Quality in Services Selling: an Interpersonal Influence Perspective” , Journal of Marketing, vol.28, pp.68-81, July.
52.Cullen, H. M., Demenocal, P. B. , 2000, “North Atlantic influence on Tigris–Euphrates streamflow. International”, Journal of Climatology, vol.20, No.8, pp.853-863.
53.Cullen, J. B., Johnson, J. L. and Sakano, T., 1995, “Japanese and local partner commitment to IJVs: Psychological consequences of outcomes and investments in the IJV relationship” Journal of International Business Studies, vol.26, No.1, pp.91-115.
54.Davenport, T. H., and Prusak, L., 1998, Working knowledge: How organizations manage what they know: Harvard Business Press.
55.Deal, T. E., Kennedy, A. A., 2000, Corporate cultures : the rites and rituals of corporate life, Reading, Mass: Addison-Wesley.
56.Dretske, F. I., 1981, Knowledge and the flow of information. Cambridge, Mass.: MIT Press.
57.DuPont, R., 1998, “Relationship marketing: A strategy for consumer-owned utilities in a restructured industry” , Management Quarterly, vol.38, No.4, pp.11.
58.Enz, C. A. , 1988, “The role of value congruity in intraorganizational power”, Administrative science quarterly, pp.284-304.
59.Fraser, K., Novak, J., 1998, “Managing the empowerment of employees to address issues of inter-employee co-operation, communication and work redesign”, Learning Organization, vol.5, 3, pp.109-120.
60.Ganesan, S., 1994, “Determinants of Long-Term Orientation in Buyer-Seller Relationships”, Journal of Marketing, vol.58, No.2, pp.1-19.
61.Ganesan, S., Brown, S. P., Mariadoss, B. J., Ho, H. , 2010, “Buffering and Amplifying Effects of Relationship Commitment in Business-to-Business Relationships” , Journal of Marketing Research (JMR), vol.47, 2, pp.361-373.
62.Ganesan, S., Brown, S. P., Mariadoss, B. J., Ho, H., 2010, “Buffering and Amplifying Effects of Relationship Commitment in Business-to-Business Relationships”, Journal of Marketing Research (JMR), vol.47, No.2, pp.361-373.
63.Garbarino, E., Johnson, M., 1999, “The Different Roles of Satisfaction, Trust, and Commitment in Customer Relationships”, Journal of Marketing, vol.63, pp.70-87, April.
64.Glasser, P., 1998, “The knowledge factor— knowledge Management, CIO Magazine, vol.12, 6, pp.108-114.
65.Gruen, T. W., Summers, J. O., and Acito, F., 2000, “Relationship Marketing Activities, Commitment, and Membership Behaviors in Professional Associations, Journal of Marketing, vol.64, 3, pp.34-49.
66.Gulati, R., Khanna, T., and Nohria, N., 1994, “Unilateral Commitments and the Importance of Process in Alliances” MIT Sloan Management Review, vol.35, 3, pp.61-69.
67.Hair, J. F. J., Anderson, R. E., Tatham, R. L., Black, W. C., 1998, Multivariate Data Analysis (5th ed.), NJ: Prentice-Hall: Englewood Cliffs.
68.Hampton, D. R., Webber, R. A., Summer, C. E., 1987, Organizational behavior and the practice of management (5th ed.), Glenview, Ill: Scott, Foresman.
69.Hendriks, P., 1999, “Why share knowledge? The influence of ICT on the motivation for knowledge sharing”, Knowledge and process management, vol.6, No.2, pp.91-100.
70.Henri, J.-F., 2006, “Organizational culture and performance measurement systems”, Accounting, Organizations and Society, vol.31, No.1, pp.77-103.
71.Hinds, P. J., Pfeffer, J., 2003, “Why organizations don’t “know what they know”: Cognitive and motivational factors affecting the transfer of expertise” Sharing expertise: Beyond knowledge management, pp.3-26.
72.Homans, G. C., 1961, Social behaviour : its elementary forms. New York: Harcourt Brace and World.
73.Investopedia., 2014, Corporate Culture., Retrieved June 16, from http://www.investopedia.com/terms/c/corporate-culture.asp
74.Jarvenpaa, S. L., and Staples, D. S., 2001, “Exploring Perceptions of Organizational Ownership of Information and Expertise”, Journal of Management Information Systems, vol.18, No.1, pp.151-183.
75.Jones, G. R., George, J. M., 1998, “The experience and evolution of trust: Implications for cooperation and teamwork”, Academy of management review, vol.23, No.3, pp.531-546.
76.Kaiser, H., 1970, “A second generation little jiffy”, Psychometrika, vol.35, No.4, pp.401-415.
77.Kim, K., Frazier, G. L., 1997, “Measurement of distributor commitment in industrial channels of distribution”, Journal of Business Research, vol.40, No.2, pp.139-154.
78.Kimball, F., 1998, “Shedding light on knowledge work learning”, The Journal for Quality and Participation, vol.21, 4, pp.8-16.
79.Lange, J. W., Ingersoll, G., Novotny, J. M., 2008, “Transformingthe Organizational Culture of a School of Nursing Through Innovative Program Development”, Journal of Professional Nursing, vol.24, No.6, pp.371-377.
80.Lee, S. K. J., Yu, K., 2004, “Corporate culture and organizational performance”, Journal of Managerial Psychology, vol.19, No.4, pp.340-359.
81.Liao, S. H., Chang, J. C., Cheng, S. C., Kuo, C. M., 2004, “Employee relationship and knowledge sharing: A case study of a Taiwanese finance and securities firm”, Knowledge Management Research and Practice, vol.2, No.1, pp.24-34.
82.Lin, C.-P., 2007, “To Share or Not to Share: Modeling Tacit Knowledge Sharing, Its Mediators and Antecedents”, Journal of business Ethics, vol.70, No.4, pp.411-428.
83.Linda K. Stroh, Gregory B. Northcraft, Margaret A. Neale, Mar Kern, Chr Langlands and Jerald Greenberg, 2001, Organizational Behavior: A Management Challenge Hardcover.
84.Madhok, A., 1995, “Revisiting Multinational Firms' Tolerance for Joint Ventures: A Trust-Based Approach”, Journal of International Business Studies, vol.26, No.1, pp.117-137.
85.Mayer, R. C., Davis, J. H., Schoorman, F. D., 1995, “An Integrative Model of Organizational Trust”, The Academy of Management Review, vol.20, No.3, pp.709-734.
86.McAllister, D. J., 1995, “Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organizations” The Academy of Management Journal, vol.38, No.1, pp.24-59.
87.Meyer, J. P., and Allen, N. J., 1997, Commitment in the workplace theory, research, and application. from http://site.ebrary.com/id/10716050
88.Miles, R. E., Coleman, H. J., Creed, W. E. D., 1995, “Key to Success in Corporate Redesign” California Management Review, vol.37, No.3, pp.128-145.
89.Mohr, J., Spekman, P., 1994, “Characteristics of Partnership Success: Partnership attributes, communication behavior, and conflict resolution techniques”, Strategic Management Journal, vol.15, No.2, pp.133-152.
90.Moorman, C., Deshpandé, R., Zaltman, G., 1993, “Factors Affecting Trust in Market Research Relationships” Journal of Marketing, vol.57, No.1, pp.81-101.
91.Moorman, Christine, Gerald Zaltman, Rohit Deshpande, 1992, "Relationship Between Providers and Users of Market Research:The Dynamics of Trust Within and Between Organizations", Journal of Marketing Research, pp.314-328, August.
92.Morgan, R. M. and Hunt, S. D, 1994, “The Commitment-Trust Theory of Relationship Marketing” Journal of Marketing, vol.58, No.3, pp.20-38.
93.Mowday, R. T., Porter, L. W., Steers, R., 1982, Organizational linkages: The psychology of commitment, absenteeism, and turnover: San Diego, Academic Press, CA.
94.Musen, M. A., 1992, “Dimensions of knowledge sharing and reuse’, Computers and biomedical research, vol.25, No.5, pp.435-467.
95.Ngwenyama, O., Nielsen, P. A., 2003, “Competing values in software process improvement: an assumption analysis of CMM from an organizational culture perspective”, IEEE Transactions on Engineering Management, vol.50, No.1, pp.100-112.
96.Nonaka, I. T. H., 1995, The knowledge-creating company : How Japanese companies create the dynamics of innovation, Oxford University Press, New York.
97.Nunnally, J. C., 1978, Psychometric theory: McGraw-Hill.
98.Nunnally, J. C., Bernstein, I. H., 1994, Psychometric theory (3rd ed.), McGraw-Hill, New York.
99.Osterloh, M., Frey, B. S., 2000, “Motivation, knowledge transfer, and organizational forms” Organization science, vol.11, No.5, pp.538-550.
100.Ouchi,W., 1981, Theory Z:How American business can meet the Japanese challenge, Reading, Addison-Wesley, MA.
101.Palmatier, R. W., Dant, R. P., Grewal, D., Evans, K. R., 2006, “Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis’, Journal of Marketing, vol.70, No.4, pp.136-153.
102.Paper and Presentation. , 10th National Conference on Federal Quality.
103.Pettigrew, A. M., 1979, “On Studying Organizational Cultures”, Administrative Science Quarterly, vol.24, No.4, pp.570-581.
104.Preffer, J., Robert, I. S., 1999, “Knowing “what”to do is not enough: turning knowledge into action”, California Management Review, vol.42, No.1, pp.83-108.
105.Pressey, A. D., Mathews, B. P., 1998, “Relationship marketing and retailing: comfortable bedfellows?”, International Journal of Customer Relationship Management, vol.1, No.1, pp.39-53.
106.Quan, X. Y., 2006, “Exploring Sustained Competitive Advantage: The Effect of Organizational Culture on Firm Performance”, Management Science and Engineering, IEEE. doi: 10.1109/ICMSE.2006.314244, pp.1372-1377
107.Quinn, J. B., Anderson, P., Finkelstein, S., 1998, “Managing professional intellect: making the most of the best”, The strategic Management of Intellectual capital, pp.87-100.
108.Robbins, S. P., 1990, Organization Theory: Structures, Designs, and Applications (Third ed.), NJ, Prentice Hall.
109.Rousseau, D., Sitkin, S. B., Burt, R., Camerer, C., 1998, “Not so Different After All: A Cross-Discipline View of Trust” The Academy of Management Review, vol.23, No.4, pp.393-404.
110.Ryu, S., Ho, S. H., Han, I., 2003, “Knowledge sharing behavior of physicians in hospitals”, Expert Systems with Applications, vol.25, No.1, pp.113-122.
111.Schein, E. H., 1985, Organizational culture and leadership, Jossey-Bass Publishers, San Francisco.
112.Schein, E. H., 1990, “Organizational culture”, American Psychologist, vol.45, No2, pp.109-119.
113.Schultz, H., Yang, D. J., 1997, Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time, Hyperion Books, NY 10023.
114.Senge, P., 1997, “Sharing knowledge: the leader's role is key to a learning culture”, Executive Excellence, vol.14, pp.17.
115.Stauffer, D., 1991, “Why people hoard knowledge”, Across the board, vol.36, No.8, pp.16-21.
116.Sveiby, K. E., 1997, The new organizational wealth: Managing and measuring knowledge-based assets, Berrett-Koehler Publishers.
117.Tolfo, C., Wazlawick, R. S., 2008, “The influence of organizational culture on the adoption of extreme programming” Journal of Systems and Software, vol.81, No.11, pp.1955-1967.
118.Tuchenor, P. J., Donohue, G. A., Olien, C. N., 1970, “Mass Media Flow and Differentia Growth in Knowledge”, Public Opinion Quarterly, vol.34, pp.159-170.
119.Van den Hooff, B., De Leeuw van Weenen, F., 2004, “Committed to share: commitment and CMC use as antecedents of knowledge sharing”, Knowledge and Process Management, vol.11, No.1, pp.13-24.
120.Wallach, Ellen J, 1983, “Individuals and Organizations: The Cultural Match”, Training and Development Journal, vol.37, No.2, pp.28-30.
121.Whitener, E. M., Brodt, S. E., Korsgaard, M. A., Werner, J. M., 1998, “Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior” Academy of management review, vol.23, No.3, pp.513-530.
122.Wilson, D. T., 1995, “An integrated model of buyer-seller relationships” Journal of the Academy of Marketing Science, vol.21, No.1, pp.1-12.
123.Zhen Shao, Yuqiang Feng, Luning Liu, 2012, “The mediating effect of organizational culture and knowledge sharing on transformational leadership and Enterprise Resource Planning systems success: An empirical study in China”, Computers in Human Behavior , vol.28, pp.2400–2413.

電子全文 電子全文(網際網路公開日期:20221231)
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
無相關點閱論文