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研究生:黃賀南
研究生(外文):Juan Fernando Herrera Ramos
論文名稱:The Effect of Organizational Trust, Knowledge Sharing and Knowledge Creation on Innovation and Business Performance of Taiwan High Technology Companies
論文名稱(外文):The Effect of Organizational Trust, Knowledge Sharing and Knowledge Creation on Innovation and Business Performance of Taiwan High Technology Companies
指導教授:施正屏施正屏引用關係
指導教授(外文):Shih, Cheng-Ping
學位類別:碩士
校院名稱:國立臺灣師範大學
系所名稱:國際人力資源發展研究所
學門:商業及管理學門
學類:其他商業及管理學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:英文
論文頁數:99
中文關鍵詞:business performanceinnovationknowledge creationknowledge sharingorganizational trust
外文關鍵詞:business performanceinnovationknowledge creationknowledge sharingorganizational trust
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ABSTRACT
We live in the era of globalization, an era where a call can be made from Asia and received in Africa at virtually no cost thanks to the internet and advances in telecommunications. An era where markets have merged and have become more aggressive, and where companies, in order to stay competitive, try to hire the most qualified employees from all across the globe. Due to this new trend, companies must provide their employees with conditions that allow them to achieve their full capabilities in order to be more profitable. Nevertheless, this creates issues, since there are so many different options when picking a strategy to obtain innovation and optimal business performance, with so many factors that may influence the results. Thus, this study examined and analyzed the effects of organizational trust, knowledge sharing, and knowledge creation on innovation and business performance of Taiwanese high technology company employees. A quantitative study was implemented and statistical analysis tested the relationship of said variables. The study used Statistical Package for the Social Sciences (SPSS) and Partial Least Squares (PLS), as tools to analyze the collected data, this study includes the descriptive statistics, path coefficients, coefficient of determination (R2), bootstrapping, t-value, Composite Reliability results, Cronbach’s Alpha, correlation, average variance extracted (AVE), Standardized Root Mean Square Residual, Fornell-Larcker Criterion and Heterotrait-Monotrait Ratio. The data for this study was collected from employees of high technology companies in Taiwan. The results of this study showed that there is a strong and positive significant relationship between organizational trust and knowledge sharing, organizational trust and knowledge creation, , knowledge creation and knowledge sharing, knowledge creation and innovation, innovation and business performance, a weak correlation between organizational trust and business performance and finally with regards to knowledge sharing and innovation, the results showed that there was not a significant correlation between the two variables, this was explained because in order to protect their confidentiality, departments don’t usually share their information with others unless strictly required and get their innovation process trough knowledge creation.
TABLE OF CONTENTS

ABSTRACT I
TABLE OF CONTENTS II
LIST OF TABLES IV
LIST OF FIGURES V

CHAPTER I INTRODUCTION 1

Background of the Study 1
Problem statement 3
Research Purpose 4
Research Questions 5
Research Significances 5
Definitions of Terms 7
Delimitations and Limitations 9

CHAPTER II LITERATURE REVIEW 11

Organizational Trust 11
Knowledge Sharing 20
Knowledge Creation 26
Innovation 30
Business Performance 34

CHAPTER III METHODOLOGY 37

Research Framework 37
Research Hypotheses 39
Research Procedure 40
Data Collection 41
Measurement 41
Construct Coding and Scales 44
Validity and Reliability 51

CHAPTER IV FINDINGS AND DISCUSSION 54

Descriptive Statistics 54
Correlation Analysis 68
PLS Findings Summary 74

CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 77
Conclusions 77
Recommendations 79
Recommendations for Future Research 79

REFERENCES 80
APPENDIX A: RESEARCH QUESTIONNAIRE 89
APPENDIX B: PLS FIGURES 96
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