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研究生:廖旻儀
研究生(外文):Liao, Min-Yi
論文名稱:團隊-成員交換關係與負責行為之關聯性研究-以團隊承諾為中介效果
論文名稱(外文):The Relationship between Team-Member-Exchange and Taking Charge Behavior : The Mediating Effect of Team Commitment
指導教授:陳怡靜陳怡靜引用關係
指導教授(外文):Chen, Yi-Jing
學位類別:碩士
校院名稱:國立臺灣師範大學
系所名稱:科技應用與人力資源發展學系
學門:教育學門
學類:其他教育學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:80
中文關鍵詞:團隊-成員交換關係團隊承諾負責行為
外文關鍵詞:Team-member-exchangeTeam CommitmentTaking Charge
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在競爭環境激烈的背景之下,員工在組織創新中有著至關重要的作用,員工能透過負責行為(taking charge)給予組織新的方法。而關於增強或抑制員工的負責行為的情境因素的研究仍然相當少,仍是一個相當大的研究缺口,因此本研究探討同事之間的關係品質與團隊承諾影響團隊成員參與負責行為。
研究對象設定為 2 人以上的自主管理工作團隊,欲了解團隊交換關係是否能正向影響團隊成員的負責行為。本研究以社會認定理論作為推論基礎,探討團隊交換關係與負責行為之間的中介機制-團隊承諾。
本研究使用 SPSS22.0 和 AMOS18.0 統計軟體進行分析,結果發現團隊交互關係品質與負責行為有正向關聯性,團隊交互關係品質與團隊承諾有正向關聯性,團隊承諾與負責行為有正向關聯性,團隊承諾在這段關係扮演部分中介。
In the context of a competitive environment, employees play a vital role in organizational innovation. Until recently, there has been little research on the
contextual factors that enhance or inhibit employees’ taking charge behavior , and it is still a considerable research gap. Therefore, this study examines the relationship between the quality of Team-member-exchange and proactive behavior of taking charge with the mediator: team commitment.
The research object is set up as a self-management team for more than 2 people.We would like to know whether the quality of team-member-exchange can positively affect the team members proactive behavior of taking charge.
This study takes the theory of Social Recognition as the basis of inference. As a secondary support our hypothesis, we found out the model of team commitment to cause and effect.
Through using the statistical software SPSS22.0 and AMOS18.0,and the results indicated that team member exchange and team commitment have positively related
to the taking charge behavior .The team commitment partially mediated the relationship between team member exchange and taking charge behavior.
謝誌 I
中文摘要 III
ABSTRACT V
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 6
第三節 研究流程 7
第二章 文獻探討 9
第一節 團隊 9
第二節 團隊-成員交換關係 10
第三節 承諾 13
第四節 負責行為 18
第五節 各構面之關聯性探討 22
第三章 研究方法 31
第一節 研究架構與假設 31
第二節 研究樣本 32
第三節 研究工具 35
第四節 資料分析方法 37
第四章 研究結果 39
第一節 相關分析 39
第二節 驗證性因素分析 41
第三節 階層迴歸模型 46
第五節ANOVA檢定 49
第六節 紙本/電子回收方式差異 51
第七節 CMV事後補救 52
第五章 結論與建議 53
第一節 結果與討論 53
第二節 實務意涵 58
第三節 研究限制與未來研究方向 60
參考文獻 62
附件一 76
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