跳到主要內容

臺灣博碩士論文加值系統

(44.212.99.208) 您好!臺灣時間:2024/04/17 17:35
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果 :::

詳目顯示

: 
twitterline
研究生:邱劭郁
研究生(外文):Shao-Yu Chiu
論文名稱:影響公司投入幸福企業營造意願之因素
論文名稱(外文):A study of the factors that influence companies’ willing to put in well-being business.
指導教授:盧希鵬盧希鵬引用關係
指導教授(外文):Hsi-Peng Lu
口試委員:盧希鵬羅天一黃世禎
口試委員(外文):Hsi-Peng LuTain-yi LuorSun-Jen Huang
口試日期:2017-06-10
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:資訊管理系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2017
畢業學年度:105
語文別:中文
論文頁數:86
中文關鍵詞:幸福企業快樂四感自我效能知覺組織支持政府支持社會支持
外文關鍵詞:Well-being Businessthe four senses of happinessSelf-efficacyPerceived Organizational Supportgovernmental supportsocial support
相關次數:
  • 被引用被引用:0
  • 點閱點閱:252
  • 評分評分:
  • 下載下載:37
  • 收藏至我的研究室書目清單書目收藏:1
隨著全球化與自由經濟蓬勃發展,國際間組織以及先進國家已然意識到以GDP衡量國家福祉(Well-being)之侷限,紛紛就國情與文化建構其「幸福指標」。過去許多研究已證實快樂、幸福感對於員工個人生產力、組織生產力、員工留任意願、服務績效等等均有正向影響。然而「幸福企業」之定義卻莫衷一是;也缺乏探討有哪些影響公司投入幸福企業意願之因素,對於有意願投入之企業而言,欠缺參考之方針與研究依據。
因此本研究以快樂四感作為衡量員工幸福感之依據,採用網路問卷法調查60名人力資源領域人才,以PLS進行資料分析。探討知覺組織支持、知覺政府支持、知覺社會支持對於幸福企業自我效能、幸福企業期待產出是否有影響,並最終影響幸福企業投入意願之程度。研究發現,知覺政府支持對於知覺組織支持、知覺社會支持有正向影響;知覺組織支持對於幸福企業自我效能有正向影響;而幸福企業投入意願受到幸福企業自我效能、幸福企業期待產出兩個構面影響。除此之外,本研究更進一步分析發現,安全感是影響知覺政府支持重要因子;富足感是影響知覺組織支持重要因子;富足感是影響知覺社會支持重要因子。依據本研究探討的結果,政府、組織在支持與營造幸福企業時,可針對員工的快樂四感對症下藥。最後研究限制、未來研究建議之結論也提供了後續研究與管理作為參考。
Due to globalization and the flourishing economy, international organizations and advanced countries take notice that GDP isn't a suitable index to measure their well-being. And they devote to build their own well-being index. In the past, many studies have confirmed that happiness and well-being have positive effects on employee productivity, organizational productivity, employee retention and service performance. However, the definition of “well-being business” has not yet been confirmed. The researchers put few attentions on the factors that influence companies’ willing to put in well-being business, so that when companies want to involve in, they don’t get enough reference.
Therefore, this study is based on the four senses of happiness as a measure of employee well-being. We send the questionnaire to 60 HR employees by network, and use PLS for data analysis. Exploring whether the perceived organizational support, perceived governmental support and perceived social support will impact the well-being self-efficacy, the well-being expectancy outcome, and ultimately affect the degree of willingness of the well-being business. Our study found out that perceived governmental support has a positive impact on perceived organizational support and perceived social support; perceived organizational support has a positive impact on well-being self-efficacy; both well-being self-efficacy and well-being expectancy outcome have positive impact on willingness of the well-being business. In addition, the study found that the sense of security is the important factor that affects the perceived governmental support; the sense of abundant is the important factor that affects the perception organization; the abundant sense is the important factor that affects the perceived social support. According to the results of this study, government and organizations can apply proper strategies via the four senses of happiness while building well-being business. Lastly, limitations and future researched of the research are discussed in the end of the chapter.
摘要 I
ABSTRACT II
誌謝 III
目錄 IV
圖目錄 VI
表目錄 VII
第一章、 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 5
1.3 研究流程 6
第二章、 文獻探討 7
2.1 幸福企業 7
2.2 知覺組織支持 19
2.3 社會支持理論 24
2.4 自我效能理論 27
第三章、 研究方法與設計 37
3.1 研究架構 37
3.2 研究假設 38
3.3 研究設計 42
第四章、 資料分析結果 50
4.1 樣本基本資料 50
4.2 問卷測量模型 54
4.3 快樂四感與構面之關聯探討 60
第五章、 結論與建議 62
5.1 研究發現與結論 62
5.2 研究貢獻與建議 65
5.3 研究限制與範圍 70
5.4 後續研究建議 71
參考文獻 72
網路部分 81
附錄 84
1. Alfes, K., Shantz, A., & Truss, C. (2012). The link between perceived HRM practices, performance and well‐being: The moderating effect of trust in the employer. Human Resource Management Journal, 22(4), 409-427.
2. Allen, D. G., & Shanock, L. R. (2013). Perceived organizational support and embeddedness as key mechanisms connecting socialization tactics to commitment and turnover among new employees. Journal of Organizational Behavior, 34(3), 350-369.
3. Bakker, A. B., & Demerouti, E. (2008). Towards a model of work engagement. Career development international, 13(3), 209-223.
4. Bell, A. S., Rajendran, D., & Theiler, S. (2012). Job stress, wellbeing, work-life balance and work-life conflict among Australian academics. Sensoria: A Journal of Mind, Brain & Culture, 8(1), 25-37.
5. Black, C. M. (2008). Working for a healthier tomorrow: Dame Carol Black's review of the health of Britain's working age population. The Stationery Office.
6. Blackburn, R. T., Horowitz, S. M., Edington, D. W., & Klos, D. M. (1986). University faculty and administrator responses to job strains. Research in Higher Education, 25(1), 31-41.
7. Blanco, Á. (2011). Applying social cognitive career theory to predict interests and choice goals in statistics among Spanish psychology students. Journal of Vocational Behavior, 78(1), 49-58.
8. Blomquist, T., Farashah, A. D., & Thomas, J. (2016). Project management self-efficacy as a predictor of project performance: Constructing and validating a domain-specific scale. International Journal of Project Management, 34(8), 1417-1432.
9. Boreham, P., Povey, J., & Tomaszewski, W. (2016). Work and social well-being: the impact of employment conditions on quality of life. The International Journal of Human Resource Management, 27(6), 593-611.
10. Brayfield, A. H., & Crockett, W. H. (1955). Employee attitudes and employee performance. Psychological bulletin, 52(5), 396.
11. Brisset, C., Safdar, S., Lewis, J. R., & Sabatier, C. (2010). Psychological and sociocultural adaptation of university students in France: The case of Vietnamese international students. International journal of intercultural relations, 34(4), 413-426.
12. Bullough, A., Renko, M., & Myatt, T. (2014). Danger zone entrepreneurs: The importance of resilience and self‐efficacy for entrepreneurial intentions. Entrepreneurship Theory and Practice, 38(3), 473-499.
13. Celik, V., & Yesilyurt, E. (2013). Attitudes to technology, perceived computer self-efficacy and computer anxiety as predictors of computer supported education. Computers & Education, 60(1), 148-158.
14. Cobb, S. (1976). Social support as a moderator of life stress. Psychosomatic medicine, 38(5), 300-314.
15. Cohen, S. (2004). Social relationships and health. American psychologist, 59(8), 676.
16. Consiglio, C., Borgogni, L., Di Tecco, C., & Schaufeli, W. B. (2016). What makes employees engaged with their work? The role of self-efficacy and employee’s perceptions of social context over time. Career Development International, 21(2), 125-143.
17. Cropanzano, R., & Wright, T. A. (2001). When a" happy" worker is really a" productive" worker: A review and further refinement of the happy-productive worker thesis. Consulting Psychology Journal: Practice and Research, 53(3), 182.
18. Doh, S., & Kim, B. (2014). Government support for SME innovations in the regional industries: The case of government financial support program in South Korea. Research Policy, 43(9), 1557-1569.
19. Eisenberg, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
20. Eisenberg, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
21. Fan, H. L., Chang, P. F., Albanese, D., Wu, J. J., Yu, M. J., & Chuang, H. J. (2016). Multilevel influences of transactive memory systems on individual innovative behavior and team innovation. Thinking Skills and Creativity, 19, 49-59.
22. Fast, N. J., Burris, E. R., & Bartel, C. A. (2014). Managing to stay in the dark: Managerial self-efficacy, ego defensiveness, and the aversion to employee voice. Academy of Management Journal, 57(4), 1013-1034.
23. Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50.
24. Fredrickson, B. L. (2004). The broaden-and-build theory of positive emotions. Philosophical transactions-royal society of london series b biological sciences, 1367-1378.
25. Fridrich, A., Jenny, G. J., & Bauer, G. F. (2016). Outcome expectancy as a process indicator in comprehensive worksite stress management interventions. International Journal of Stress Management, 23(1), 1.
26. Gershon, R. (2000). Police stress and domestic violence in police families in Baltimore, Maryland, 1997-1999. Inter-University Consortium for Political and Social Research.
27. Gershon, R. (2000). Police stress and domestic violence in police families in Baltimore, Maryland, 1997-1999. Inter-University Consortium for Political and Social Research.
28. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2010). Multivariate data analysis (7th Eds.). NY: Pearson.
29. Hannah, S. T., & Luthans, F. (2008). A cognitive affective processing explanation of positive leadership. Affect and emotion: New directions in management: Theory and research, 97.
30. Heffernan, M., & Dundon, T. (2016). Cross‐level effects of high‐performance work systems (HPWS) and employee well‐being: the mediating effect of organisational justice. Human Resource Management Journal, 26(2), 211-231.
31. House, J. S., Umberson, D., & Landis, K. R. (1988). Structures and processes of social support. Annual review of sociology, 14(1), 293-318.
32. Huang, L. C., Ahlstrom, D., Lee, A. Y. P., Chen, S. Y., & Hsieh, M. J. (2016). High performance work systems, employee well-being, and job involvement: An empirical study. Personnel Review, 45(2), 296-314.
33. Kinman, G., & Jones, F. (2003). 'Running up the down escalator': stressors and strains in UK academics. Quality in Higher education, 9(1), 21-38.
34. Koch, A. K., & Nafziger, J. (2011). Self‐regulation through Goal Setting. The Scandinavian Journal of Economics, 113(1), 212-227.
35. Kowalski, T., Loretto, W., & Redman, T. (2015). Special Issue of International Journal of Human Resource Management: Well-being and HRM in the changing workplace.
36. Kurtessis, J. N., Eisenberger, R., Ford, M. T., Buffardi, L. C., Stewart, K. A., & Adis, C. S. (2015). Perceived organizational support a meta-analytic evaluation of organizational support theory. Journal of Management, 0149206315575554.
37. Landy, F. J. (1989). Psychology of work behavior. Thomson Brooks/Cole Publishing Co.
38. Latorre, F., Guest, D., Ramos, J., & Gracia, F. J. (2016). High commitment HR practices, the employment relationship and job performance: A test of a mediation model. European Management Journal, 34(4), 328-337.
39. Lent, R. W., Brown, S. D., & Hackett, G. (2002). Social cognitive career theory. Career choice and development, 4, 255-311.
40. Lent, R. W., do Céu Taveira, M., & Lobo, C. (2012). Two tests of the social cognitive model of well-being in Portuguese college students. Journal of Vocational Behavior, 80(2), 362-371.
41. Li, Y. I., Hazler, R. J., & Trusty, J. (2017). Relational Self‐Construal as a Moderator of Social Support in Career Decision Making. The Career Development Quarterly, 65(1), 44-56.
42. Loretto, W., Platt, S., & Popham, F. (2010). Workplace change and employee mental health: Results from a longitudinal study. British Journal of Management, 21(2), 526-540.
43. Lu, H. P., & Hsiao, K. L. (2007). Understanding intention to continuously share information on weblogs. Internet research, 17(4), 345-361.
44. Lu, L. (2005). In pursuit of happiness: The cultural psychological study of SWB. 中華心理學刊, 47(2), 99-112.
45. Mihail, D. M., & Kloutsiniotis, P. V. (2016). The effects of high-performance work systems on hospital employees' work-related well-being: Evidence from Greece. European Management Journal, 34(4), 424-438.
46. Mittal, S., & Dhar, R. L. (2015). Transformational leadership and employee creativity: mediating role of creative self-efficacy and moderating role of knowledge sharing. Management Decision, 53(5), 894-910.
47. Myers, D. G., & Diener, E. (1995). Who is happy?. Psychological science, 6(1), 10-19.
48. Nielsen, K., & Abildgaard, J. S. (2013). Organizational interventions: A research-based framework for the evaluation of both process and effects. Work & Stress, 27(3), 278-297.
49. Oum, S., Narjoko, D., & Harvie, C. (2014). Constraints, Determinants of SME Innovation, and the Role of Government Support (No. DP-2014-10). Economic Research Institute for ASEAN and East Asia (ERIA).
50. Pajares, F., & Urdan, T. C. (2006). Self-efficacy beliefs of adolescents. IAP.
51. Pellas, N. (2014). The influence of computer self-efficacy, metacognitive self-regulation and self-esteem on student engagement in online learning programs: Evidence from the virtual world of Second Life. Computers in Human Behavior, 35, 157-170.
52. Raub, S., & Liao, H. (2012). Doing the right thing without being told: joint effects of initiative climate and general self-efficacy on employee proactive customer service performance. Journal of Applied Psychology, 97(3), 651.
53. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature.
54. Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature.
55. Sakurai, K., & Jex, S. M. (2012). Coworker incivility and incivility targets' work effort and counterproductive work behaviors: The moderating role of supervisor social support. Journal of Occupational Health Psychology, 17(2), 150.
56. Samoilenko, S. V. (2014). Investigating the impact of investments in telecoms on microeconomic outcomes: Conceptual framework and empirical investigation in the context of transition economies. Information Technology for Development, 20(3), 251-273.
57. Skakon, J., Nielsen, K., Borg, V., & Guzman, J. (2010). Are leaders' well-being, behaviours and style associated with the affective well-being of their employees? A systematic review of three decades of research. Work & Stress, 24(2), 107-139.
58. Skakon, J., Nielsen, K., Borg, V., & Guzman, J. (2010). Are leaders' well-being, behaviours and style associated with the affective well-being of their employees? A systematic review of three decades of research. Work & Stress, 24(2), 107-139.
59. Smallbone, D., & Welter, F. (2001). The role of government in SME development in transition economies. International Small Business Journal, 19(4), 63-77.
60. Stiglitz, J. E., Sen, A., & Fitoussi, J. P. (2010). Report by the commission on the measurement of economic performance and social progress. Paris: Commission on the Measurement of Economic Performance and Social Progress.
61. Stinglhamber, F., Marique, G., Caesens, G., Hanin, D., & De Zanet, F. (2015). The influence of transformational leadership on followers’ affective commitment: The role of perceived organizational support and supervisor’s organizational embodiment. Career Development International, 20(6), 583-603.
62. Straub, D. W. (1989). Validating instruments in MIS research. MIS quarterly, 147-169.
63. Sudha, K. S., Shahnawaz, M. G., & Farhat, A. (2016). Leadership Styles, Leader’s Effectiveness and Well-being: Exploring Collective Efficacy as a Mediator. Vision, 20(2), 111-120.
64. Van De Voorde, K., Paauwe, J., & Van Veldhoven, M. (2012). Employee well‐being and the HRM–organizational performance relationship: a review of quantitative studies. International Journal of Management Reviews, 14(4), 391-407.
65. van den Bosch, R., & Taris, T. W. (2014). The authentic worker's well-being and performance: The relationship between authenticity at work, well-being, and work outcomes. The Journal of psychology, 148(6), 659-681.
66. Vatankhah, S., Javid, E., & Raoofi, A. (2017). Perceived organizational support as the mediator of the relationships between high-performance work practices and counter-productive work behavior: Evidence from airline industry. Journal of Air Transport Management, 59, 107-115.
67. Vives, A. (2006). Social and environmental responsibility in small and medium enterprises in Latin America. The Journal of Corporate Citizenship, (21), 39.
68. Willaby, H. W., Costa, D. S., Burns, B. D., MacCann, C., & Roberts, R. D. (2015). Testing complex models with small sample sizes: A historical overview and empirical demonstration of what partial least squares (PLS) can offer differential psychology. Personality and Individual Differences, 84, 73-78.
69. Wright, T. A., Cropanzano, R., & Bonett, D. G. (2007). The moderating role of employee positive well being on the relation between job satisfaction and job performance. Journal of occupational health psychology, 12(2), 93.
70. Yeagley, E. E., Subich, L. M., & Tokar, D. M. (2010). Modeling college women's perceptions of elite leadership positions with Social Cognitive Career Theory. Journal of Vocational Behavior, 77(1), 30-38.
71. Yoon, J., & Christopher Kayes, D. (2016). Employees' self‐efficacy and perception of individual learning in teams: The cross‐level moderating role of team‐learning behavior. Journal of Organizational Behavior.
72. You, W., Yang, Z., & Ji, G. (2014). PLS-based recursive feature elimination for high-dimensional small sample. Knowledge-Based Systems, 55, 15-28.
73. Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of Management Journal, 53(2), 323-342.
74. Yusoff, Y. M. (2012). Self-efficacy, perceived social support, and psychological adjustment in international undergraduate students in a public higher education institution in Malaysia. Journal of Studies in International Education, 16(4), 353-371.
75. Zavala, E., & Kurtz, D. L. (2016). Applying differential coercion and social support theory to police officers’ misconduct. Deviant Behavior, 37(8), 877-892.
76. Zedeck, S. (1992). Introduction: Exploring the domain of work and family concerns.
77. Zhimin, G., Zhongpeng, C., & Jin, T. (2016). Empirical Study of the Role of Government Support and Success Factors in Industry-University-Institute Cooperation. Chinese Education & Society, 49(3), 166-181.
78. Zikic, J., & Saks, A. M. (2009). Job search and social cognitive theory: The role of career-relevant activities. Journal of Vocational Behavior, 74(1), 117-127.
79. 何雍慶, & 蔡青姿. (2009). 運用 PLS 方法探討價值創新導入新產品開發之調節角色. 中 華 管 理 評 論 國 際 學 報, 12(2).
80. 林惠彥, 陸洛, 吳珮瑀, & 吳婉瑜. (2012). 快樂的員工更有生產力嗎? 組織支持與工作態度之雙重影響. 中華心理學刊, 54(4), 451-469.
81. 陸洛. (1998). 中國人幸福感之內涵, 測量及相關因素探討. 國家科學委員會研究彙刊: 人文及社會科學, 8(1), 115-137.
盧希鵬, 大排長龍更快樂:快樂經濟學的50堂課。. 2012, 台北市: 天下雜誌出版.

《網路部份》
1. 《Cheers》雜誌「網路人力銀行特色體檢」獨家調查. 2011; Available from: http://www.cheers.com.tw/article/article.action?id=5022410&page=1
2. 100 Best Companies to Work For 2017. 2017; Available from: http://beta.fortune.com/best-companies/
3. 100 Best Companies to Work For 2017. 2017; Available from: http://beta.fortune.com/best-companies/
4. 2014 臺北市幸福企業專刊 - 臺北市政府資料開放平台. 2014; Available from: http://data.taipei/opendata/datalist/datasetMeta?oid=c4c6b262-0540-45c4-ad28-d1f1f2d6128b
5. 2015 中華電信企業社會責任報告書. 2015; Available from: http://www.cht.com.tw/csr/rpt_down/anr-2015.html
6. About Glassdoor's Employees' Choice Awards | Glassdoor. 2017; Available from: https://www.glassdoor.com/List/about-employees-choice-awards.htm
7. JOIN FORD 員工福利. 2017; Available from: https://www.ford.com.tw/join-ford/employee-benefits/
8. Methodology - Great Place to Work® Global. 2017; Available from: http://www.greatplacetowork.net/best-companies/best-workplaces-in-latin-america/methodology
9. Report: Employers in the U.S. 2016. 2016, Available from: https://stat-download-public.s3.eu-central-1.amazonaws.com/Study/1/30000/33764_sample.pdf
10. 中華民國勞動部-勞動部全球資訊網中文網. 2017; Available from: https://www.mol.gov.tw/
11. 王一芝(2014年2月)。鼎泰豐,你學不會。 遠見雜誌,332。 Available from: https://www.gvm.com.tw/Boardcontent_24776.html
12. 沒有最好只有最適合 小企業的員工快樂頌. 2013; Available from: https://www.towerswatson.com/zh-TW/Insights/IC-Types/Reprints/2013/04/employ-engagement
13. 幸福企業- 104人力銀行給社會新鮮人的第一份幸福. 2017; Available from: http://www.104.com.tw/cfdocs/project/event/luckyjob_20050704/menu-1.htm
14. 幸福企業幸福感的來源 第一名一點都不意外. 2016; Available from: http://dailyview.tw/Daily/2016/11/25
15. 員工愈幸福企業獲利愈高. 2012; Available from: http://www.cw.com.tw/article/article.action?id=5036731
16. 第2屆幸福心職場徵選活動go! _ 【新北市勞工勁報】 新北市政府勞工局. 2014; Available from: http://travel.1111.com.tw/project/job-paper/news_detail.asp?UID=119
17. 這公司年終20個月以上、供免費早餐 要再徵130人. 2017; Available from: https://udn.com/news/story/7240/2374999
18. 臺北市2014第四屆幸福企業獎得獎名單出爐!. 2014; Available from: http://bola.gov.taipei/ct.asp?xItem=84468203&ctNode=62824&mp=116003.
19. 橘子集團遊戲、支付、電商、媒體、新創,多元事業體整軍蓄勢向前. 2017; Available from: http://www.gamebase.com.tw/news/topic/98684988/
連結至畢業學校之論文網頁點我開啟連結
註: 此連結為研究生畢業學校所提供,不一定有電子全文可供下載,若連結有誤,請點選上方之〝勘誤回報〞功能,我們會盡快修正,謝謝!
QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top