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研究生:孫榮謙
研究生(外文):Sun, Jung-Chien
論文名稱:以DEMATEL方法探討虛擬桌面基礎建設採用決策因素
論文名稱(外文):A Derivation of Factors Influencing the Virtual Desktop Infrastructure by DEMATEL
指導教授:陳良駒陳良駒引用關係黃啟祐黃啟祐引用關係
指導教授(外文):Liang-Chu, ChenChi-Yo, Huang
口試委員:劉家驊葉思明
口試委員(外文):Chia-Hwa, LiuShu-Ming, Yeh
口試日期:2017-12-04
學位類別:碩士
校院名稱:國防大學
系所名稱:資訊管理學系
學門:電算機學門
學類:電算機一般學類
論文種類:學術論文
論文出版年:2017
畢業學年度:106
語文別:中文
論文頁數:52
中文關鍵詞:虛擬桌面基礎建設決策試驗與實驗分析法科技任務適配整合型科技接受模式
外文關鍵詞:Virtual Desktop InfrastractureDecision Making Trial and Evaluation LaboratoryTask Technoloty FitUnified Theory of Acceptance and Use of Technology
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虛擬桌面基礎建設( Virtual Desktop Infrastructure, VDI)是在中央控管的資料中心伺服器中管理桌面作業系統的虛擬化科技。組織要建置VDI,無論其規模大小,都涉及潛在的重大資訊基礎建設的投資,並且都是相對昂貴的。然而,組織採用VDI,因組織任務、特性及其文化,似有不同的考量。本研究以延伸整合型科技接受模式(Unified Theory of Acceptance and Use of Technology, UTAUT2),結合任務科技適配模式(Task Technology Fit, TTF)整合為研究模型,並在成功推展VDI的組織中,以決策試驗與實驗分析法(Decision Making Trial and Evaluation Laboratory, DEMATEL)分析決策者對VDI的採用因素。其目的在於:
1.提出一套全面的VDI採用因素。
2.導出這些採用因素的因果關係。
本研究發現便利條件、任務特性、績效期望、任務科技適配4項因素,在VDI的採用決策中,屬於影響層面較廣的因子,也對行為意圖及使用行為造成了正面的影響,在組織中對這4個因素的內涵進行提升,可以改善VDI的採用環境,於採用後也可以獲得更多的使用行為。

VDI(Virtual Desktop Infrastructure) is a virtualization technoloty to manage desktop operation system in the centralize-managed data center server. It is relatively expansive to set the VDI up in the organization, no matter how many virtual machines in VDI. Therefore, organizations will consider different adoption factors depend upon it’s mission, character or culture for VDI adopt consideration. We integrate UTAUT(Unified Theory of Acceptance and Use of Technology) and TTF(Task Technoloty Fit) models as research models and take DEMATEL(Decision Making Trial and Evaluation Laboratory) to analyze the adoption factors of decision makers. In summary, The research goal were to:
1.Identyfy a comprehensive set of determinants for VDI adoption;
2.Derive the causal relationships among the identifyied determinants
The factors of Faciliate Condition, Task Characteristics, Performance Expactation, Task Technology Fit are proposed as influence factors in VDI adoption decision consideration. These factors influence other factors more than the others, and cause positive effect to Behavior Intention and Use Behavior. We can do something good to these factors to imporve VDI adoption preconditions, and get more use behavior after VDI was adopted.

目錄
摘要 ii
Abstract iii
第一章、 緒論 1
1.1 研究背景與動機 1
1.2 研究目的 3
1.3 研究限制 4
1.4 論文架構 4
第二章、 文獻探討 6
2.1 虛擬桌面基礎建設 6
2.1.1 VDI的重要元件 7
2.1.2 VDI的優勢 10
2.2 科技接受 13
2.3 延伸整合型科技接受模式 15
2.4 科技任務適配 17
2.5 整合模型研究 19
2.6 決策試驗與實驗分析法 20
第三章、 研究方法與研究模型 22
3.1 研究模型 22
3.2 德菲法 23
3.3 因素蒐集及定義 24
3.4 執行DEMATEL 25
第四章、 實證研究 29
4.1 VDI採用決策因素 29
4.2 DEMATEL實驗結果 31
4.3 討論 6
4.3.1 影響較廣的因素 37
4.3.2 較小的因素關係 39
第五章、 結論 40
【參考文獻】 43
附錄A 德菲法問卷 48
附錄B DEMATEL問卷 50


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