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研究生:范清海
研究生(外文):PHAN, THANH-HAI
論文名稱:線上雜誌的行動行銷:檢視網路消費者言論、品牌印象及社會影響在線上雜誌應用程式採用行為及品牌忠誠度之影響
論文名稱(外文):Mobile Marketing in Online Journalism: Examining How The Roles of Online Customer Reviews, Brand Image and Social Influence Impact on Online Journalism Application Adoption and Brand Loyalty
指導教授:吳萬益吳萬益引用關係廖英凱廖英凱引用關係
指導教授(外文):WU, WAN-YILIAO, YING-KAI
口試委員:林彣珊紀信光
口試委員(外文):LIN, WEN-SHANCHI, HSIN-KUANG
口試日期:2018-01-05
學位類別:碩士
校院名稱:南華大學
系所名稱:企業管理學系管理科學碩博士班
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2018
畢業學年度:106
語文別:英文
論文頁數:102
中文關鍵詞:應用程式覺察行動行銷網路消費者評論科技接受模型應用程式探用行為
外文關鍵詞:Application AwarenessMobile MarketingOCRsTAMApplication Adoption
相關次數:
  • 被引用被引用:2
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  • 下載下載:84
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  To fulfill the increasingly compact demand of smartphone adoption by consumers, and it indicates many new opportunities to reach and serve customers. To take advantages from the development of smartphones for purpose introducing an efficient marketing technique for journalism industry, this applies Technology Acceptance Model (TAM) as the foundation to demonstrates the decision making process of customers adopt mobile journalism.
  The result presents a process of how readers decide using mobile application for reading intention which they will generate the purchase intention and behavior towards this mobile application product. It also concluded some of the implications of the findings on theory and practice, which can provide some ideas for marketers and mobile application designers, and journalism business.
ACKNOWLEDGEMENTS I
ABSTRACT II
TABLE OF CONTENTS III
LIST OF TABLES VII
LIST OF FIGURES IX

CHAPTER ONE INTRODUCTION 1
1.1 Research Background and Research Motivation 1
1.2 Research Flow 3
1.3 Subject and Research Scope 3
CHAPTER TWO LITERATURE REVIEW 5
2.1 Mobile marketing 5
2.2 Mobile Application 6
2.3 Theoretical Background 7
2.3.1 Technology Acceptance Model (TAM) 7
2.3.2 S-O-R Theory 8
2.4 Definition of Research Construct 9
2.4.1 Stimulus 9
2.4.1.1 Application Awareness 9
2.4.1.2 Online customer review (OCRs) 10
2.4.1.3 Brand Image 12
2.4.2 Organism 13
2.4.2.1 Perceived Ease of Use 13
2.4.2.2 Perceived Usefulness 14
2.4.2.3 Attitude toward using 15
2.4.3 Response 16
2.4.3.1 Mobile Application Adoption 16
2.4.3.2 Brand Loyalty 17
2.4.3.3 Social Influence 18
2.5 Hypotheses Development 19
2.5.1 The relationship between Application Awareness and Perceived Ease of Use 19
2.5.2 The moderating effect of OCRs on the relationship of Application Awareness and Perceived Ease of Use 20
2.5.3 The moderating effect of Brand Image on the relationship of Application Awareness and Perceived Ease of Use 21
2.5.4 The effect of Perceived Ease of Use on Perceived Usefulness and Attitude toward Using 22
2.5.5 The effect of Perceived Usefulness on Attitude toward Using, Application Adoption and Brand Loyalty 23
2.5.6 The effect of Attitude toward Using on Application Adoption and Brand Loyalty 24
2.5.7 The effect of Application Adoption on Brand Loyalty 25
2.5.8 The moderating effect of Social Influence on the relationship of Application Adoption and Brand Loyalty 26
CHAPTER THREE RESEARCH METHODOLOGY 27
3.1 Research Model 27
3.2 Sampling and Data Collection 28
3.3 Research Hypotheses 28
3.4 Research Instruments 29
3.4.1 Application Awareness 30
3.4.2 Online Customer Reviews 30
3.4.3 Brand Image 31
3.4.4 Perceived Ease of Use 31
3.4.5 Perceived Usefulness 32
3.4.6 Attitude toward Using 33
3.4.7 Application Adoption 33
3.4.8 Brand Loyalty 34
3.4.9 Social Influence 34
3.5 Data Analysis Procedure 35
3.5.1 Descriptive Analysis 35
3.5.2 Reliability of the Measurement Variables 35
3.5.3 Hypotheses Testing Techniques 36
CHAPTER FOUR EMPIRICAL RESULTS 38
4.1 Descriptive Analysis 38
4.2 Response rates and Data Collection 38
4.3 Characteristics of Respondent 38
4.4 Descriptive Analysis of Research Variables 39
4.5 Factor Analysis and Reliability Tests 42
4.5.1 Application Awareness 43
4.5.2 Online Customer Reviews 44
4.5.3 Brand Image 45
4.5.4 Perceived Ease of Use 46
4.5.5 Perceived Usefulness 48
4.5.6 Attitude toward Using 49
4.5.7 Application Adoption 50
4.5.8 Brand Loyalty 51
4.5.9 Social Influence 53
4.6 Hypothesis Testing 54
4.6.1 Evaluation of the Measurement Model 54
4.6.2 Evaluation of the Structural Model 56
CHAPTER FIVE CONCLUSIONS 58
5.1 Research Conclusions 58
5.2 Implication 61
5.3 Limitations and Future Research 64

REFERENCES 65

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