( 您好!臺灣時間:2021/03/01 02:32
字體大小: 字級放大   字級縮小   預設字形  


研究生(外文):Hsuan-Hao Perng
論文名稱:以團隊敏捷度作為中介變數 探討團隊的商數對創造力和績效的影響
論文名稱(外文):Using team agility as a mediator to explore the impact of team quotients on team creativity and performance
指導教授(外文):Shih-Chieh HsuTung-Ching Lin
外文關鍵詞:Team creativityTeam performanceTeam agilityTeam emotional intelligenceTeam intelligence
  • 被引用被引用:0
  • 點閱點閱:80
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:0
研究中採用偏最小二乘法 (PLS)來分析資料、驗證各項假說。結果顯示:除了「資料獲取」及「情緒管理」在統計學上無法顯著地展現其對「團隊敏捷度」的影響外,其餘大多數的假說皆成立。分析結果同時顯示:「團隊敏捷度」顯著地可以做為「團隊商數」與「團隊創造力」之間的中介變數。整體研究提出並驗證了提升「團隊創造力」及「團隊績效」的因果關係,提供未來持續學術研究與實際應用一個有價值的參考。
Team plays a bridging role for linking individuals and organizations. Team creativity is like an external showing by creating new ideas and transferring them into useful technologies or products to users. Team performance is like an internal showing that team depends on many factors to achieve organizational goals, such as strategy, structure, people employed and management style.
A model and seven hypotheses are proposed in this research to explore the possible factors that may have influence on the team creativity, team performance. A questionnaire survey was carried out with 190 valid respondents. Partial Least Square (PLS) method was applied using the software SmartPLS 2.0 to verify the aforementioned hypotheses.
Analytical results show that most of the hypotheses are accepted except two of them. The team agility can significantly be used as a mediator between team quotient and team creativity. The findings and implications may be useful for practitioners and can be used for further study.
論文審定書 i
摘要 ii
Abstract iii
Table of Contents iv
List of Figures vi
List of Tables vii
1. Introduction 1
1.1. Research Background 1
1.2. Research Motivation 3
1.3. Research Purposes 4
2. Theoretical Background 5
2.1 Team Intelligence 5
2.2 Team Emotional Intelligence 8
2.3 Team Agility 11
2.4 Team Creativity 12
2.5 Team Performance 13
3. Research Methodology 15
3.1 Research Model 15
3.2 Research Hypotheses 16
3.2.1. Team Agility and Team Creativity 16
3.2.2. Team Agility and Team Performance 16
3.2.3. Team Intelligence and Team Agility 17
3.2.4. Team Emotional Intelligence and Team Agility 18
3.2.5. Relationship between Team Intelligence 19
3.2.6. Control Variables 19
3.3 Sampling and Data Collection 21
3.4 Constructs and Measurements 22
4. Data Analysis 24
4.1 Sample Demographics 24
4.2 Common Method Variance 27
4.3 Reliability and Validity 32
4.4 Cross Factor Loading 39
4.5 Hypotheses Test: The Structural Model 43
4.6 Analysis of Mediating Effect 46
4.7 Discussion 50
4.7.1 Information Acquisition and Team Agility 50
4.7.2 Emotional Management and Team Agility 51
5. Conclusions and Implications 52
5.1 Conclusion 52
5.2 Implications for academic 53
5.3 Implications for practice 53
5.4 Limitations, and suggestions for Future Study 54
Appendix A (Questionnaire): 61
Açıkgöz, A., Günsel, A., Bayyurt, N., & Kuzey, C. (2014). Team Climate, Team Cognition, Team Intuition, and Software Quality: The Moderating Role of Project Complexity. Group Decision and Negotiation, 23(5), 1145-1176. doi:10.1007/s10726-013-9367-1
Abdel-Hamid, T., & Madnick, S. E. (1991). Software project dynamics: an integrated approach: Prentice-Hall, Inc.
Afthanorhan, W. (2013). A comparison of partial least square structural equation modeling (PLS-SEM) and covariance based structural equation modeling (CB-SEM) for confirmatory factor analysis. International Journal Engineering and Science Innovative Technologies (IJESIT), 2(5), 8.
Akgün, A. E., Byrne, J. C., Lynn, G. S., & Keskin, H. (2007). New product development in turbulent environments: Impact of improvisation and unlearning on new product performance. Journal of Engineering and Technology Management, 24(3), 203-230. doi:http://dx.doi.org/10.1016/j.jengtecman.2007.05.008
Akgün, A. E., Dayan, M., & Di Benedetto, A. (2008). New product development team intelligence: Antecedents and consequences. Information & Management, 45(4), 221-226. doi:http://dx.doi.org/10.1016/j.im.2008.02.004
Akgün, A. E., Lynn, G. S., & Yılmaz, C. (2006). Learning process in new product development teams and effects on product success: A socio-cognitive perspective. Industrial Marketing Management, 35(2), 210-224. doi:http://dx.doi.org/10.1016/j.indmarman.2005.02.005
Ali, E. A. n., Gary, S. L., & Richard, R. (2002). Multi‐dimensionality of learning in new product development teamsnull. European Journal of Innovation Management, 5(2), 57-72. doi:10.1108/14601060210428168
Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the workplace: The new challenge for managers. The Academy of Management Executive, 16(1), 76-86.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Barczak, G., Lassk, F., & Mulki, J. (2010). Antecedents of Team Creativity: An Examination of Team Emotional Intelligence, Team Trust and Collaborative Culture. Creativity and Innovation Management, 19(4), 332-345. doi:10.1111/j.1467-8691.2010.00574.x
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173.
Bhatt, G., Emdad, A., Roberts, N., & Grover, V. (2010). Building and leveraging information in dynamic environments: The role of IT infrastructure flexibility as enabler of organizational responsiveness and competitive advantage. Information & Management, 47(7–8), 341-349. doi:http://dx.doi.org/10.1016/j.im.2010.08.001
Boyatzis, R., Stubbs Koman, E., & Wolff, S. B. (2008). Emotional intelligence competencies in the team and team leader: A multi-level examination of the impact of emotional intelligence on team performance. Journal of Management Development, 27(1), 55-75.
Brians, C. L., Willnat, L., Manheim, J., & Rich, R. (2016). Empirical political analysis: Routledge.
Byström, K., & Järvelin, K. (1995). Task complexity affects information seeking and use. Information processing & management, 31(2), 191-213.
Campion, M. A., Papper, E. M., & Medsker, G. J. (1996). Relations between work team characteristics and effectiveness: A replication and extension. Personnel psychology, 49(2), 429-452.
Castrogiovanni, G. J. (1996). Pre-startup planning and the survival of new small businesses: Theoretical linkages. Journal of management, 22(6), 801-822.
Chen, M. H. (2006). Understanding the benefits and detriments of conflict on team creativity process. Creativity and Innovation Management, 15(1), 105-116.
Chou, T.-C., Chang, P.-L., Cheng, Y.-P., & Tsai, C.-T. (2007). A path model linking organizational knowledge attributes, information processing capabilities, and perceived usability. Information & Management, 44(4), 408-417. doi:http://dx.doi.org/10.1016/j.im.2007.03.003
Clark, B. H., Abela, A. V., & Ambler, T. (2006). An information processing model of marketing performance measurement. Journal of Marketing Theory and Practice, 14(3), 191-208.
Clarke, N. (2010). Emotional intelligence and learning in teams. Journal of Workplace Learning, 22(3), 125-145.
Cooke, N. J., Salas, E., Kiekel, P. A., & Bell, B. (2004). Advances in measuring team cognition. Team cognition: Understanding the factors that drive process and performance, 83-106.
Cooper, A., & Petrides, K. (2010). A psychometric analysis of the Trait Emotional Intelligence Questionnaire–Short Form (TEIQue–SF) using item response theory. Journal of Personality Assessment, 92(5), 449-457.
Cooper, A. C., Folta, T. B., & Woo, C. (1995). Entrepreneurial information search. Journal of business venturing, 10(2), 107-120.
Dayan, M., & Di Benedetto, C. A. (2011). Team intuition as a continuum construct and new product creativity: The role of environmental turbulence, team experience, and stress. Research Policy, 40(2), 276-286.
Drach-Zahavy, A. (2004). Exploring Team Support: The Role of Team''s Design, Values, and Leader''s Support. Group Dynamics: Theory, Research, and Practice, 8(4), 235-252. doi:10.1037/1089-2699.8.4.235
Druskat, V. U., & Wolff, S. B. (2001). Building the emotional intelligence of groups. Harvard Business Review, 79(3), 80-91.
Duncan, R. B. (1972). Characteristics of organizational environments and perceived environmental uncertainty. Administrative science quarterly, 313-327.
Erickson, T. J., & Gratton, L. (2007). Eight ways to build collaborative teams. Harvard Business Review, 11, 1-11.
Fisher, C. D. (2000). Mood and emotions while working: Missing pieces of job satisfaction. Journal of organizational behavior, 21(2), 185-202.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 39-50.
Goldman, S. L., & Nagel, R. N. (1993). Management, technology and agility: the emergence of a new era in manufacturing. International Journal of Technology Management, 8(1-2), 18-38.
Henderson, J. C. (1988). Involvement as a Predictor of Performance in I/S Planning and Design.
Hobday, M. (1998). Product complexity, innovation and industrial organisation. Research Policy, 26(6), 689-710.
Hult, G. T. M., Ketchen, D. J., & Slater, S. F. (2005). Market orientation and performance: an integration of disparate approaches. Strategic management journal, 26(12), 1173-1181.
Jayachandran, S., Hewett, K., & Kaufman, P. (2004). Customer Response Capability in a Sense-and-Respond Era: The Role of Customer Knowledge Process. Journal of the Academy of Marketing Science, 32(3), 219-233. doi:10.1177/0092070304263334
Joe, S.-W., Tsai, Y.-H., Lin, C.-P., & Liu, W.-T. (2014). Modeling team performance and its determinants in high-tech industries: Future trends of virtual teaming. Technological Forecasting and Social Change, 88, 16-25. doi:http://dx.doi.org/10.1016/j.techfore.2014.06.012
Jones, M. C., & Harrison, A. W. (1996). IS project team performance: an empirical assessment. Information & Management, 31(2), 57-65.
Jordan, P. J., & Lawrence, S. A. (2009). Emotional intelligence in teams: Development and initial validation of the short version of the Workgroup Emotional Intelligence Profile (WEIP-S). Journal of Management & Organization, 15(04), 452-469.
Kaufmann, G. (2004). Two kinds of creativity–but which ones? Creativity and Innovation Management, 13(3), 154-165.
Keh, H. T., Nguyen, T. T. M., & Ng, H. P. (2007). The effects of entrepreneurial orientation and marketing information on the performance of SMEs. Journal of business venturing, 22(4), 592-611.
Kelchner, L., & Media, D. (2015). What Is an Effective Team in an Organization? Effective Team Communication. Retrieved from http://smallbusiness.chron.com/effective-team-organization-22984.html
Lee, G., & Xia, W. (2010). Toward agile: an integrated analysis of quantitative and qualitative field data on software development agility. Mis Quarterly, 34(1), 87-114.
Lee, K. C., Lee, D. S., & Seo, Y. W. (2011). Effects of shared leadership on team creativity through knowledge-sharing in an e-learning environment. Paper presented at the Proceedings of the 5th International Conference on Ubiquitous Information Management and Communication.
Leonidou, L. C., & Theodosiou, M. (2004). The export marketing information system: an integration of the extant knowledge. Journal of World Business, 39(1), 12-36.
Liao, J., Welsch, H., & Stoica, M. (2003). Organizational absorptive capacity and responsiveness: an empirical investigation of growth‐oriented SMEs. Entrepreneurship Theory and practice, 28(1), 63-85.
Liu, M.-L., Liu, N.-T., Ding, C. G., & Lin, C.-P. (2015). Exploring team performance in high-tech industries: Future trends of building up teamwork. Technological Forecasting and Social Change, 91, 295-310. doi:http://dx.doi.org/10.1016/j.techfore.2014.03.014
Lynn, G. S., Reilly, R. R., & Akgün, A. E. (2000). Knowledge management in new product teams: practices and outcomes. Engineering Management, IEEE Transactions on, 47(2), 221-231.
MacKinnon, D. (2012). Introduction to statistical mediation analysis: Routledge.
Malhotra, N. K., Kim, S. S., & Patil, A. (2006). Common method variance in IS research: A comparison of alternative approaches and a reanalysis of past research. Management Science, 52(12), 1865-1883.
Markus, M. L., & Mao, J.-Y. (2004). Participation in development and implementation-updating an old, tired concept for today''s IS contexts. Journal of the Association for Information Systems, 5(11), 14.
Moorman, C. (1995). Organizational market information processes: cultural antecedents and new product outcomes. Journal of marketing research, 318-335.
Neill, S., McKee, D., & Rose, G. M. (2007). Developing the organization''s sensemaking capability: Precursor to an adaptive strategic marketing response. Industrial Marketing Management, 36(6), 731-744. doi:http://dx.doi.org/10.1016/j.indmarman.2006.05.008
Nunnally, J. (1978). Psychometric Theory (2nd eel.). New York, Iv cGrow-Hill.
Parasuraman, A., Berry, L. L., & Zeithaml, V. A. (1991). Refinement and reassessment of the SERVQUAL scale. Journal of retailing, 67(4), 420.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: a critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879.
Röttger, J., Blümel, M., Fuchs, S., & Busse, R. (2014). Assessing the responsiveness of chronic disease care - Is the World Health Organization''s concept of health system responsiveness applicable? Social Science & Medicine, 113, 87-94. doi:http://dx.doi.org/10.1016/j.socscimed.2014.05.009
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, cognition and personality, 9(3), 185-211.
Sawyerr, O. O., Ebrahimi, B. P., & Thibodeaux, M. S. (2000). Executive environmental scanning, information source utilisation, and firm performance: the case of Nigeria. Journal of Applied Management Studies, 9(1), 95-115.
Schutte, N. S., Malouff, J. M., & Bhullar, N. (2009). The assessing emotions scale Assessing emotional intelligence (pp. 119-134): Springer.
Senior, B. (1997). Team roles and team performance: Is there ‘really’ a link? Journal of Occupational and Organizational Psychology, 70(3), 241-258. doi:10.1111/j.2044-8325.1997.tb00646.x
Sethi, R., Smith, D. C., & Park, C. W. (2001). Cross-functional product development teams, creativity, and the innovativeness of new consumer products. Journal of marketing research, 38(1), 73-85.
Shane, S., & Delmar, F. (2004). Planning for the market: business planning before marketing and the continuation of organizing efforts. Journal of business venturing, 19(6), 767-785.
Silvia, P. J. (2002). Self-awareness and emotional intensity. Cognition & Emotion, 16(2), 195-216.
Smeltzer, L. R., Fann, G. L., & Nikolaisen, V. N. (1988). Environmental scanning practices in small business. Journal of Small Business Management, 26(3), 55-62.
Sobel, M. E. (1982). Asymptotic confidence intervals for indirect effects in structural equation models. Sociological methodology, 13(1982), 290-312.
Song, M., Wang, T., & Parry, M. E. (2010). Do market information processes improve new venture performance? Journal of business venturing, 25(6), 556-568.
Sumukadas, N., & Sawhney, R. (2004). Workforce agility through employee involvement. Iie Transactions, 36(10), 1011-1021.
Sundstrom, E., De Meuse, K. P., & Futrell, D. (1990). Work teams: Applications and effectiveness. American psychologist, 45(2), 120.
Tatikonda, M. V., & Rosenthal, S. R. (2000). Technology novelty, project complexity, and product development project execution success: a deeper look at task uncertainty in product innovation. Engineering Management, IEEE Transactions on, 47(1), 74-87.
Walz, D. B., Elam, J. J., & Curtis, B. (1993). Inside a software design team: knowledge acquisition, sharing, and integration. Communications of the ACM, 36(10), 63-77.
Warner, C. (2011). Do you Lead a High Performance Team? Retrieved from http://chrisbwarner.com/high-performance-team-definition/
Wiklund, J., & Shepherd, D. (2003). Research notes and commentaries: knowledge-based resources, entrepreneurial orientation, and the performance of small and medium-sized businesses. Strategic management journal, 24(13), 1307-1314.
Wilding, R. (1999). The role of time compression and emotional intelligence in agile supply chains. Supply Chain Practice, 1(4), 14-24.
Xia, W., & Lee, G. (2005). Complexity of information systems development projects: conceptualization and measurement development. Journal of management information systems, 22(1), 45-83.
Zander, U., & Kogut, B. (1995). Knowledge and the Speed of the Transfer and Imitation of Organizational Capabilities: An Empirical Test. Organization Science, 6(1), 76-92. doi:doi:10.1287/orsc.6.1.76
Zhong, X., Huang, Q., Davison, R. M., Yang, X., & Chen, H. (2012). Empowering teams through social network ties. International Journal of Information Management, 32(3), 209-220. doi:http://dx.doi.org/10.1016/j.ijinfomgt.2011.11.001
電子全文 電子全文(網際網路公開日期:20230615)
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔