|
Abraham, R. (1999). Emotional intelligence in organizations: A conceptualization.Genetic, Social, and General Psychology Monographs, 125(2), 209-224.
Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization.Journal of Occupational Psychology, 63(1), 1-18.
Bachman, J., Stein, S., Campbell, K., & Sitarenios, G. (2000). Emotional intelligence in the collection of debt. International Journal of Selection and Assessment, 8, 176–182.
Barsade, S. G., & Gibson, D. E. (2007). Why does affect the matter in organizations?. Academy of Management Perspectives, 21(1), 36-59.
Baytos, K., & Kleiner, B. H. (1995). New Developments in Job Design. Business Credit, 97(2), 22-28.
Beck, J. H. (2013). Emotional intelligence in everyday life. Psychology Press.
Bishop, J. W., K. D. Scott, & Burroughs, S. M. (2000). Support, commitment and employee outcomes in a team environment, Journal of Management. 26(6), 1113-1132
Borman, W. C., & Motowidlo, S. J. (1997). Task performance and contextual performance: The meaning for personnel selection research.Human Performance, 10(2), 99-109.
Borman, W. C., & Motowidlo, S. M. (1993). Expanding the criterion domain to include elements of contextual performance.Personnel Selection in Organizations; San Francisco: Jossey-Bass, 71.
Carmeli, A. (2003). The relationship between emotional intelligence and work attitudes, behavior and outcomes. Journal of Managerial Psychology, 18,788- 813.
Carmeli, A., & Josman, Z. E. (2006). The relationship among emotional intelligence, task performance, and organizational citizenship behaviors. Human Performance, 19(4), 403-419.
Carmeli, A., Yitzhak-Halevy, M., & Weisberg, J. (2009). The relationship between emotional intelligence and psychological wellbeing. Journal of Managerial Psychology, 24(1), 66-78
Charbonneau, D., & Nicol, A. A. (2002). Emotional intelligence and prosocial behaviors in adolescents. Psychological Reports, 90(2), 361-370.
Coffman, C., Gonzalez-Molina, G., & Gopal, A. (2002). Follow this path: How the world's greatest organizations drive growth by unleashing human potential. Business Plus.
Conway, J. M. (1999). Distinguishing contextual performance from task performance for managerial jobs. Journal of Applied Psychology, 84(1), 3.
Cote, S., & Miners, C. T. (2006). Emotional intelligence, cognitive intelligence, and job performance. Administrative Science Quarterly, 51(1), 1-28.
Daus, C.S., & Ashkanasy, N. M. (2005). The case for the ability-based model of emotional intelligence in organizational behavior. Journal of Organizational Behavior, 26, 453-466.
Dickey, H., Watson, V., & Zangelidis, A. (2011). Job satisfaction and quit intentions of offshore workers in the UK North Sea oil and gas industry. Scottish Journal of Political Economy, 58(5), 607-633.
Dulewicz, V., & Higgs, M. (2000). Emotional intelligence–A review and evaluation study. Journal of Managerial Psychology, 15(4), 341-372.
Edwards, B. D., Bell, S. T., Arthur, Jr, W., & Decuir, A. D. (2008). Relationships between facets of job satisfaction and task and contextual performance. Applied Psychology, 57(3), 441-465.
Galup, S. D., Klein, G., & Jiang, J. J. (2008). The impacts of job characteristics on IS employee satisfaction: A comparison between permanent and temporary employees. Journal of Computer Information Systems, 48(4), 58-68.
Ganji, M. (2011). Emotional Intelligence. Tehran: Savalan.
Gardner, H., 2003. Multiple intelligences after twenty years. American Educational
Research Association, Chicago, Illinois, 21.
Gautam, T., Van Dick, R., & Wagner, U. (2004). Organizational identification and organizational commitment: Distinct aspects of two related concepts. Asian Journal of Social Psychology, 7(3), 301-315.
George, J. M. (2000). Emotions and leadership: The role of emotional
Goleman, D. (1995). Emotional Intelligence. New York: Bantam Books.
Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Books.
Goleman, D. (2000). An EI-based theory of performance. In D. Goleman, & C. Cherniss (eds.). The Emotionally Intelligent Workplace: How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations. San Francisco, CA: Jossey- Bass.
Goleman, D., 2005. Emotional Intelligence. Bantam Books, New York
Goleman, D., Boyatzis, R., & McKee, A. (2002). Primal leadership: Realizing the power of emotional intelligence. Boston, MA: Harvard Business School Press.
Guleryuz, K., Guney, S., Aydin, E. M., and Asan, O. (2008), The Mediating Effect of Job Satisfaction between Emotional Intelligence and Organizational Commitment of Nurses: A Questionnaire Survey. International Journal of Nursing Studies, 45(11), 1625-1633. Hackman, J.R., Oldham, G.R., 1975. Development of job diagnostic survey. Journal of Applied Psychology, 60, 159–170.
Hasanzadeh, R. (2009). Emotional intelligence. Tehran: Ravan Management, 24(2), 171-193.
Hoffman, B. J., Bynum, B. H., Piccolo, R. F., & Sutton, A. W. (2011). Person- organization value congruence: How transformational leaders influence work group effectiveness. Academy of Management Journal, 54(4), 779-796.
Hui, C., Law, K., & Chen, Z. X. (1999). A structural equation model of the effects of negative affectivity, leader–member exchange, and perceived job mobility on in-role and extra-role performance: A Chinese case. Organizational Behavior and Human Decision Processes, 77, 3–21.
Huy, Q.N., 1999. Emotional capability, emotional intelligence, and radical change. Academy of Management Review, 24(2), pp.325-345.
Jacques, E. T. (2009). The Relationships between Emotional Intelligence and the Academic Performance and Selection of a Major of College Students. Retrieved July 13. 2010, from PreQuest database
Kafetsios, K., & Zampetakis, L. A. (2008). Emotional intelligence and job satisfaction: Testing the mediatory role of positive and negative affect at work. Personality and Individual Differences, 44(3), 712-722
Kanwar, Y.P.S., Singh, A.K. and Kodwani, A.D. (2012) A Study of Job Satisfaction, Organizational Commitment and Turnover Intent among the IT and ITES Sector Employees. The Journal of Business Perspective, 16, 27-35.
Kim, S. (2005). “Gender differences in the job satisfaction of public employees: a study of Seoul Metropolitan Government, Korea”. Sex Roles. 52(9/10), 667-81.
Korkaew, J., & Suthinee, R. (2012). Factors Affecting Job Performance: A Review of Literature. Silpakorn University. Journal of Social Sciences, Humanities, and Arts, 12(2), 115-127.
Laschinger, H. K. S., Finegan, J., Shamian, J., & Wilk, P. (2001). Impact of structural and psychological empowerment on job strain in nursing work settings: expanding Kanter’s model. Journal of nursing Administration, 31(5), 260-272.
Law, K. S., Wong, C., & Song, L. J. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89, 483–496.
Lim, S. (2007). Library informational technology workers: Their sense of belonging, role, job autonomy, and job satisfaction. The Journal of Academic Librarianship, 33(4), 492-500.
Liptak, J. (2005). Using emotional intelligence to help college students succeed in the workplace. Journal of Employment Counseling, 42(4), 171-178.
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of industrial and organizational psychology.
Lopes, P. N., Grewal, D., Kadis, J., Gall, M. & Salovey, P. (2006). Evidence that emotional intelligence is related to job performance and affect and attitudes at work. Psicothema, 18, 132-138.
Mandell, B., & Pherwani, S. (2003). Relationship between emotional intelligence and transformational leadership style: A gender comparison. Journal of Business and Psychology, 17(3), 387-404
Mathers N, Fox N. and Hunn A. Surveys and Questionnaires. Trent RDSU, 2007.
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.Psychological Bulletin, 108(2), 171.
Matthews, G., Zeidner, M., & Roberts, R. D. (2004). Emotional intelligence: Science and myth. MIT press.
Mayer, J. D., Caruso, D. R., & Salovey, P. (2000). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27(4), 267–298.
Mayer, J. D., Caruso, D. R., Salovey, P. & Sitarenios, G. (2003). Measuring emotional intelligence with the MSCEIT V2.0. Emotion. 3.97-105.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2000). Models of Emotional Intelligence. In R. J. Sternberg (Ed.), Handbook of Intelligence, 396-420. Cambridge, England: Cambridge University Press.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 60, 197-215.
Mayer, J. D., Salovey, P., & Caruso, D. R. (2008). Emotional intelligence: New ability or eclectic traits?. American Psychologist, 63(6), 503.
Mayer, J.D. and Salovey P. (1995), “Emotional intelligence and the construction and regulation of feelings”, Applied and Preventive Psychology, 4(3), 197-208.
McEnrue, M. P., Groves, K. S., & Shen, W. (2010). Emotional intelligence training: Evidence regarding its efficacy for developing leaders. Leadership Review, 10, 3.
Meyer, J. P., & Allen, N. J. (1984). Testing the" side-bet theory" of organizational commitment: Some methodological considerations. Journal of applied psychology, 69(3), 372.
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61- 89.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of interrelations and outcomes. Journal of Vocational Behavior, 61, 20 –52.
Moss, S., Prosser, H., Costello, H., Simpson, N., Patel, P., Rowe, S., & Hatton, C. (1998). Reliability and validity of the PAS‐ADD Checklist for detecting psychiatric disorders in adults with intellectual disability.Journal of Intellectual Disability Research, 42(2), 173-183.
Motowidlo, S. J., & Van Scotter, J. R. (1994). Evidence that task performance should be distinguished from contextual performance.Journal of Applied Psychology, 79(4), 475
Motowildlo, S. J. 2003 Job Performance. In: Borman, W. C., & Ilgen, D. R, & Klimoski, R. J. (Ed) Handbook of Psychology, 39-54. Hoboken, New Jersy: John Wiley & Sons. Inc
Mottaz, C. J. (1988). Determinants of organizational commitment.Human Relations, 41(6), 467-482.
Nikolaou, I., & Tsaousis, I. (2002). Emotional intelligence in the workplace: Exploring its effects on occupational stress and organizational commitment.The International Journal of Organizational Analysis,10(4), 327-342.
Nunnally, J. C. (1970). Introduction to psychological measurement. New York: McGrawHill.
Perry, R. W. (2004). The relationship of affective organizational commitment with supervisory trust. Review of Public Personnel Administration, 24(2), 133-149
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88 (5): 879–903.
Porter, L., Steers, R., Mowday, R., & Boulian, P. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59, 603-609.
Prati, L. M., Douglas, C., Ferris, G. R., Ammeter, A. P., & Buckley, M. R. (2003). Emotional intelligence, leadership eVectiveness, and team outcomes. International Journal of Organizational Analysis, 11, 21–41.
Reus T.H.and Y. Liu, (2004). Rhyme and reason: emotional intelligence and the performance of knowledge-intensive work groups, Human Performance, 17, 245-266,
Rotundo, M., & Rotman, J. L. (2002). Defining and measuring individual level job performance: A review and integration. Journal of Applied Psychology, 90(5), 225-254.
Saal, F. E., & Knight, P. A. (1988). Industrial/organizational psychology: Science and practice. Thomson Brooks/Cole Publishing Co.
Salovey, P., & Mayer, J.D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9, 185-211.
Sarwar, S. and Aburge, J. (2013). The Influence of Rewards and Job Satisfaction on Employees in the Service Industry. The Business and Management Review, 3 (2):23.
Scott, A., Gravelle, H., Simoens, S., Bojke, C., & Sibbald, B. (2006). Job satisfaction and quitting intentions: a structural model of British general practitioners. British Journal of Industrial Relations, 44(3), 519-540.
Shields, M. A., & Ward, M. (2001). Improving nurse retention in the National Health Service in England: the impact of job satisfaction on intentions to quit. Journal of Health Economics, 20(5), 677-701.
Smith, K. G., Smith, K. A., Olian, J. D., Sims Jr, H. P., O'Bannon, D. P., & Scully, J. A. (1994). Top management team demography and process: The role of social integration and communication. Administrative Science Quarterly, 412-438.
Spector, P. and Fox, S. (2003). ‘Reducing subjectivity in the assessment of the job environment and development of the factual autonomy scale (FAS)’. Journal of Organizational Behavior, 24: 4, 417–432
Spector, P. E. (1997).Job satisfaction: Application, assessment, causes, and consequences, Sage publications, 3
Svyantek, D., & Rahm, M. (2002). Links between emotional intelligence and behavior in organizations: Findings from empirical studies, International Journal of Organizational Analysis, 10(4), 299-301. From ProQuest database.
Sy T., Tram S., O’Hara L. A., (2006), “Relation of employee and manager emotional intelligence to job satisfaction and performance”, Journal of Vocational Behavior 68(3), pp. 461-473.
Sy, T., & Cote, S. (2004). Emotional Intelligence: A key ability to succeed in the matrix organization. Journal of Management Development, 23, 437–455.
Vandenabeele, W. (2009). The Mediating Effect of Job Satisfaction and Organizational Commitment on Self-Reported Performance: More Robust Evidence of the PSM—Performance Relationship. International Review of Administrative Sciences, 75, 11-34.
Weinberger, L. A. (2003). An examination of the relationship between emotional intelligence, leadership style, and perceived leadership effectiveness. Dissertation Abstracts International, 64(11), 5828.
Weisinger, H. (1998). Emotional intelligence at work: The untapped edge for success. San Francisco, CA: Jossey-Bass
Westover, J. H., & Taylor, J. (2010). International differences in job satisfaction: The effects of public service motivation, rewards and work relations. International Journal of Productivity and Performance Management, 59(8), 811-828.
Wong, C. & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly, 13, 243–274.
Woolfork, A., Hughes, M., Walkup, V. 2008. Psychology in Education. New York: Pearson Longman.
|