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論文名稱(外文):A Study of the Relationships among Coworker Support, Job Engagement, and Workplace Ostracism
指導教授(外文):YANG, FENG-HUA
外文關鍵詞:Coworker supportJob engagementWorkplace ostracismPositive psychological capitalOrganizational commitment
  • 被引用被引用:6
  • 點閱點閱:218
  • 評分評分:
  • 下載下載:0
  • 收藏至我的研究室書目清單書目收藏:4


The purpose of the study is to explore that coworker support affects workplace ostracism through job engagement . The study supposed that job engagement was a mediation variable between coworker support and workplace ostracism . If coworker support was higher, the teacher’s job engagement was higher for school, and it reduced the workplace ostracism . This study surveyed the teachers in Taipei,New Taipei City and Keelung elementary school. There were 400 copies of questionnaires distributed and 321 valid questionnaires received, so the effective rate was 80.3%. We analyzed the data by using SPSS20.0 statistical software to evaluate hierarchical regression and mediation effect. We concluded four major results as follows:
1. Coworker support was negatively correlated with workplace ostracism .
2. Coworker support was positively relative to job engagement .
3. Job engagement was negatively correlated with workplace ostracism .
4. Job engagement possessed mediation effect relationship between
coworker support and workplace ostracism .
According to the above conclusion, this study provided a solution to promote the school positive performance for managers. We should create a coworker support atmosphere on campus, promote teachers’ job engagement attitude for school education and help teachers reduce workplace ostracism on campus.

中文摘要 iii
誌謝 v
目錄 vi
圖目錄 viii
表目錄 ix
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究問題與目的 6
第二章 文獻探討與研究假設 8
第一節 同事支持 8
第二節 工作敬業 13
第三節 職場排擠 16
第四節 影響職場排擠之其他變數 20
第五節 各變數之間的關係與研究假設推論 23
第三章 研究方法 26
第一節 研究架構 26
第二節 操作性定義與衡量工具 27
第三節 研究對象與資料收集 42
第四節 資料分析方法 43
第四章 研究成果與分析 46
第一節 敘述性統計分析 46
第二節 信度與效度分析 57
第三節 相關分析 58
第四節 迴歸分析 59
第五節 研究假設驗證 62
第五章 結論與建議 63
第一節 研究結論 63
第二節 管理實務之意涵 65
第三節 研究限制與建議 67
參考文獻 70
一、中文部分 70
二、英文部分 71
附錄 研究問卷 83

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