臺灣博碩士論文加值系統

公司需要靈活調整和重新配置其業務流程，尤其是供應鏈系統。 為了保持公司的競爭力，業務實踐需要以更有效和更有效的方式升級運營績效和財務績效，以控制不確定性和成本。內部信息集成和外部信息集成都發揮著重要作用。 通過提供足夠和可靠的信息，利益相關者可以做出正確的決策。本研究的目的是調查信息整合（內部和外部）的影響如何影響公司的運營績效和財務績效，以及供應鏈的靈活性（反應性和主動性）如何調節這兩個變數。該研究收集了2014年至2017年在idx.com（印度尼西亞官方證券交易所網站）上列出的印度尼西亞基礎和化學工業的年度報告。
結果表明，外部信息集成對反應性和主動式供應鏈管理具有重要意義。 另一方面，內部信息集成僅以積極的方式影響主動供應鏈的靈活性。 此外，我們發現主動供應鏈靈活性以積極的方式顯著影響財務業績和運營績效，而反應性供應鏈靈活性與公司的財務業績和運營績效沒有任何關係。 之後，我們還發現，反應性供應鏈的靈活性將外部信息整合納入財務績效。 最後，我們還發現，反應性和主動式供應鏈靈活性可以將外部信息集成與運營績效相結合。

Companies need to be flexible for adjusting and reconfiguring their business process, especially supply chain systems. In order to maintain the companies’ competitiveness, business practices need to upgrade the Operational Performance as well as the Financial Performance in a more efficient and effective way to control the uncertainty and costs. Both Internal Information Integration and External Information Integration are playing an important role. By having sufficient and reliable information, stakeholders can make the good decision making. The purpose of this research is to investigate on how the effects of information integration (Internal and External) affect companies’ Operational Performance and Financial Performance and does supply chain flexibility (Reactive and Proactive) mediates both variables? This research collected the annual reports from Indonesian basic and chemical industry that listed in Indonesian stock exchange bureau official website from 2014 – 2017.
The results show that External Information Integration is positively significant affecting both Reactive and Proactive Supply Chain Management. On the other hand, Internal Information Integration only affects Proactive Supply Chain Flexibility in a positive way. Furthermore, we found that Proactive Supply Chain Flexibility significantly affect Financial Performance and Operational Performance in a positive way, while Reactive Supply Chain Flexibility does not have any relationship into Financial Performance and Operational Performance of the company. Afterwards, we also found that both Reactive Supply Chain Flexibility is mediates External Information Integration into Financial Performance. Lastly, we also found that both Reactive and Proactive Supply Chain Flexibility mediates External Information Integration to Operational Performance.

TABLE OF CONTENTS
ACKNOWLEDGEMENT i
ABSTRACT iii
TABLE OF CONTENTS v
LIST OF TABLES vii
CHAPTER I - INTRODUCTION 1
1.1. RESEARCH BACKGROUND 1
1.2. RESEARCH OBJECTIVES 3
1.3. CONTRIBUTION OF STUDY 3
1.4. RESEARCH STRUCTURE 4
CHAPTER II – LITERATURE REVIEW 5
2.1. SUPPLY CHAIN INFORMATION INTEGRATION (SCII) 5
2.2. DIMENSIONS OF SUPPLY CHAIN INFORMATION INTEGRATION 7
2.2.1. INTERNAL INFORMATION INTEGRATION (III) 9
2.2.2. EXTERNAL INFORMATION INTEGRATION (EII) 10
2.2.3. SCII RELATEDE LITERATURE 10
2.3. SUPPLY CHAIN FLEXIBILITY (SCF) 14
2.5. OPERATIONAL PERFORMANCE (OP) 24
CHAPTER III – HYPOTHESES DEVELOPMENT 30
3.1. SUPPLY CHAIN INFORMATION INTEGRATION AND SUPPLY CHAIN FLEXIBILITY 30
3.2. SUPPLY CHAIN FLEXIBILITY AND FINANCIAL PERFORMANCE 31
3.3. SUPPLY CHAIN FLEXIBILITY AND OPERATIONAL PERFORMANCE 32
3.4. THE MEDIATING EFFECT OF SUPPLY CHAIN FLEXIBILITY 33
CHAPTER IV - METHODOLOGY 36
4.1. RESEARCH DESIGN 36
4.2. DATA COLLECTION PROCEDURE 37
4.3. CONTENT ANALYSIS 37
4.4. MEASURES 39
4.6. SAMPLE: 43
CHAPTER V – RESEARCH RESULTS AND ANALYSIS 45
5.1. RESEARCH OBJECT 45
5.2. DATA VALIDITY TESTING 45
5.3. SIMULTANEOUS TEST (F-Test) 46
5.4. PARTIAL TEST (t-Test) 47
5.5. ANALYSIS OF DETERMINANT Coefficient (R2) 52
CHAPTER VI - RESEARCH RESULTS AND RECOMMENDATION 53
6.1. CONCLUSIONS 53
6.2. LIMITATIONS AND RECONMENDATIONS 55
REFERENCES 56
APPENDIX 70

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