臺灣博碩士論文加值系統

Company in traditional Industrial Control System industry, take the Taiwanese case as example, the expertise in Operation Technology (OT) manufacturing is well-known as their core competency. However, along with the time runs to the Industry 4.0 (I4.0) era, the technology of Internet of Things enables the concept of Industrial Internet of Things (IIoT), which brings a brand new challenge to the traditional ICS industry. ICS manufacturer can no longer just stay on OT area but have to involve in Information Technology (IT) development in order to not losing their competitive advantage.
Software development process is the fundamental activity of IT development. Similar to many OT development process like cars manufacturing that pursuing the Total Quality Management (TQM), quality is also one of the most critical value within the software development. Nevertheless, the mindset and the corresponding process of OT manufacturing is totally different from the IT development, especially for the quality management practice in terms of obtaining the operational excellence as ICS companies do in OT manufacturing. As a result, it is important and necessary for ICS corporate to also adapt comprehensive IT development as soon as possible to seize such great opportunity.
In this essay, an Agile-driven Software Quality Management framework that aligned to Total Quality Management principles is proposed. Illustrating how may Taiwanese ICS company adapt to effective software quality practice to achieve same level of quality standard as they used to acquire in OT manufacturing.

1. Introduction 1
1.1. Overview 1
1.2. Industry 4.0 and Market of Industrial Internet of Things Market 5
1.3. Industrial Internet of Things 6
1.4. Essay Structure 7
2. Research Background 8
2.1. Industrial Control System Industry VS Software Industry 8
2.2. Core Competency & Competitive Advantage 9
2.3. Value Chain Analysis for Software Industry 10
2.4. Total Quality Management in Software Quality Management 12
2.5. Effective Managerial Framework for Software Quality Management in ICS Industry 14
3. Background of Company Formosa 15
3.1. Introduction of Formosa Co. 15
3.2. Why do Formosa Co. Need address Software Quality Management in IIoT 17
4. Methodology: An Agile-Driven Software Quality Management Framework with Deming TQM Principles 18
4.1. Process Management 19
4.1.1. Software Development Lifecycle and Agile Methodology 19
4.1.1.1 Waterfall Model 20
4.1.1.2Agile methodology 21
4.1.2. How Scrum works? 22
4.1.2.1 Sprint 22
4.1.2.2 User Story 22
4.1.2.3 Roles: 22
4.1.2.4 Sprint Task: 23
4.1.2.5 Scrum Activity 24
4.2. Test Management 27
4.2.1. Assign Test Team in Scrum 27
4.2.2. How Test Team (QA) Join Scrum 29
4.2.3. Quality Measure and Test Techniques in Scrum 34
4.2.3.1 Define Testing Objectives 34
4.2.3.2 Requirements Analysis 34
4.2.3.3 Planning Test Activities 36
4.2.3.4 Configuration Management 36
4.3. Risk Management 38
4.3.1. Risk-Based Testing 38
4.3.2. Risk Identification 40
4.3.3. Risk Assessment 42
4.3.4. Determining Level of Risk 43
4.3.5. Risk Mitigation 44
4.3.6. Risk Control 46
4.3.7. Overall Risk Management and Risk-based Testing 47
4.3.8. Risk-based Testing: Depth-First and Breadth-First 47
4.4. Deming Management Method and Software Quality Management 48
4.4.1. Inspiration of Deming 14 points in Software Quality Management in Scrum Model 51
5. Effectiveness Validation for Formosa Co. 58
5.1. Meaning of Software Quality Management for Formosa Co. in Strategic Perspective 58
6. Conclusion 62
7. Reference 63

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