參考文獻
內政部統計處. (2017). 106年第38週內政統計通報. 內政統計通報, 1-5. Retrieved from https://www.moi.gov.tw/files/news_file/week10638.pdf
內政部統計處. (2018). 107年第15週內政統計通報. 內政統計通報, 1-4. Retrieved from https://www.moi.gov.tw/files/news_file/107%E5%B9%B4%E7%AC%AC15%E9%80%B1%E5%85%A7%E6%94%BF%E7%B5%B1%E8%A8%88%E9%80%9A%E5%A0%B1_%E9%AB%98%E9%BD%A1%E7%A4%BE%E6%9C%83.pdf
吳英璋. (1994). 從健康、壓力與因應談全方位的身心均衡. 學生輔導通訊, 34, 16-29.
李榕峻. (2006). 安寧療護醫療團隊工作壓力與壓力調適之研究. 慈濟大學社會工作研究所. 碩士論文. 連結.杜異珍. (1997). 台灣中部地區護理人員對照顧瀕死病患之知識, 態度及其影響因素之探討. 榮總護理, 14(1), 1-10.
紐文英. (2012). 質性研究方法與論文寫作. 臺北市: 雙葉書廊.
張春興. (1991). 張氏心理學辭典 (2 ed.). 臺北: 東華書局.
陳宥蓁, 徐明儀, 尹裕君, 林麗英, & 張淑真. (2012). 醫院護理管理者工作壓力源與工作壓力因應策略之研究. 護理暨健康照護研究, 8(2), 94-105.
劉雄蘭. (1997). 專業人員之培養與耗竭. 安寧療護雜誌(3), 43-49.
歐美, 劉盈君, 黃靖淇, 招雁翔, 李作英, & 蔣欣欣. (2013). 護理人員在護持與承擔中的轉化-以臨終照護反思團體為例. [The Transformation of Nurses in Holding and Containing: A Reflective Group for End-of-Life Care]. 60(3), 31-39. doi:10.6224/jn.60.3.31
蔡佩真. (2011). 安寧療護工作壓力, 耗竭與人力維護. 社區發展季刊, 136, 163-179.
蔡麗雲, & 李英芬. (2003). 安寧緩和護理人員的壓力源、壓力反應與調適策略之探討. [A Study of Hospice Nurses' Resource of Stress, Response and Coping Strategy]. 安寧療護雜誌, 8(2), 143-160. doi:10.6537/tjhpc.2003.8(2).3
衛生福利部. (2017). 衛生福利性別統計圖像(106 年 6 月彙編). Retrieved from https://www.mohw.gov.tw/dl-37258-1f0f4a7f-d084-4d64-9433-890689650b45.html
蕭仁釗. (1998). 安寧療護專業人員之壓力問題. 安寧療護雜誌(10), 21-26.
賴維淑, 楊婉萍, & 趙可式. (2009). 安寧療護的教育-護生、一般護理人員及專科護理師. [Hospice Palliative Care Education for Nursing Students, Nurses, and Advanced Nursing Practitioners]. 護理雜誌, 56(1), 11-16. doi:10.6224/jn.56.1.11
鍾進益. (2007). 國民小學主任工作壓力與學校效能關係之研究-以彰雲地區為例. (Master). 國立中正大學, 嘉義.
顏素卿, & 李玉嬋. (2015). 加護病房護理人員被剝奪的悲傷經驗探究. [The Experiences of Disenfranchised Grief in Intensive Care Nurses]. 應用心理研究(62), 59-111. doi:10.3966/156092512015060062003
Ablett, J. R., & Jones, R. (2007). Resilience and well‐being in palliative care staff: a qualitative study of hospice nurses' experience of work. Psycho‐Oncology: Journal of the Psychological, Social and Behavioral Dimensions of Cancer, 16(8), 733-740.
Aspinwall, L. G., & Taylor, S. E. (1997). A stitch in time: Self-regulation and proactive coping. Psychological bulletin, 121(3), 417.
Beehr, T. A., & Newman, J. E. (1978). Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review 1. Personnel Psychology, 31(4), 665-699.
Blomberg, K., & Sahlberg-Blom, E. (2007). Closeness and distance: a way of handling difficult situations in daily care. Journal of Clinical Nursing, 16(2), 244-254. doi:10.1111/j.1365-2702.2005.01503.x
Bogdan, R., & Biklen, S. (2007). Qualitative Research for Education (5 ed.). Boston: Pearson Education.
Burgess, L., Irvine, F., & Wallymahmed, A. (2010). Personality, stress and coping in intensive care nurses: a descriptive exploratory study. Nursing in critical care, 15(3), 129-140.
Burnard, P., Edwards, D., Bennett, K., Thaibah, H., Tothova, V., Baldacchino, D., . . . Mytevelli, J. (2008). A comparative, longitudinal study of stress in student nurses in five countries: Albania, Brunei, the Czech Republic, Malta and Wales. Nurse Education Today, 28(2), 134-145. doi:https://doi.org/10.1016/j.nedt.2007.04.002
Butler, M. R., & Felts, J. (2006). Tool kit for the staff mentor: Strategies for improving retention. The Journal of Continuing Education in Nursing, 37(5), 210-213.
Cai, Z. X., Li, K., & Zhang, X. C. (2008). Workplace stressors and coping strategies among Chinese psychiatric nurses. Perspectives in Psychiatric Care, 44(4), 223-231.
Cevik, B., & Kav, S. (2013). Attitudes and experiences of nurses toward death and caring for dying patients in Turkey. Cancer nursing, 36(6), E58-E65.
Chan, W. C. H., Fong, A., Wong, K. L. Y., Tse, D. M. W., Lau, K. S., & Chan, L. N. (2016). Impact of Death Work on Self: Existential and Emotional Challenges and Coping of Palliative Care Professionals. Health & Social Work, 41(1), 33-41. doi:10.1093/hsw/hlv077
Cooper, C. L., Dewe, P. J., & O'Driscoll, M. P. (2001). Organizational Stress: A Review and Critique of Theory, Research, and Applications. Thousand Oaks, CA: SAGE Publications.
Davidson, M., & Cooper, C. L. (1983). Stress and the woman manager: Robertson.
Dean, R. A. (1998). Occupational stress in hospice care: Causes and coping strategies. American Journal of Hospice and Palliative Medicine®, 15(3), 151-154. doi:10.1177/104990919801500309
Denton, F. T., & Spencer, B. G. (2010). Chronic Health Conditions: Changing Prevalence in an Aging Population and Some Implications for the Delivery of Health Care Services. Canadian Journal on Aging / La Revue canadienne du vieillissement, 29(1), 11-21. doi:10.1017/S0714980809990390
DiTullio, M., & MacDonald, D. (1999). The struggle for the soul of hospice: Stress, coping, and change among hospice workers. American Journal of Hospice and Palliative Medicine®, 16(5), 641-655.
Edmunds, M. (2010). Caring too much: compassion fatigue in nursing. Appl Nurs Res, 23(4), 191-197.
Ekedahl, M., & Wengström, Y. (2006). Nurses in cancer care—coping strategies when encountering existential issues. European Journal of Oncology Nursing, 10(2), 128-139. doi:https://doi.org/10.1016/j.ejon.2005.05.003
Fitch, M. I., Matyas, Y., & Robinette, M. (2006). Caring for the caregivers: Innovative program for oncology nurses. Canadian Oncology Nursing Journal/Revue canadienne de soins infirmiers en oncologie, 16(2), 110-115.
Fukumori, T., Miyazaki, A., Takaba, C., Taniguchi, S., & Asai, M. (2018). Cognitive reactions of nurses exposed to cancer patients' traumatic experiences: A qualitative study to identify triggers of the onset of compassion fatigue. Psycho - Oncology, 27(2), 620-625. doi:doi:10.1002/pon.4555
Gambles, M., Wilkinson, S., & Dissanayake, C. (2003). What are you like?: A personality profile of cancer and palliative care nurses in the United kingdom. Cancer Nursing, 26(2), 97-104.
Hawkins, A. C., Howard, R. A., & Oyebode, J. R. (2007). Stress and coping in hospice nursing staff. The impact of attachment styles. Psycho‐Oncology: Journal of the Psychological, Social and Behavioral Dimensions of Cancer, 16(6), 563-572.
Hays, M. A., All, A. C., Mannahan, C., Cuaderes, E., & Wallace, D. (2006). Reported Stressors and Ways of Coping Utilized by Intensive Care Unit Nurses. Dimensions of Critical Care Nursing, 25(4), 185-193. Retrieved from https://journals.lww.com/dccnjournal/Fulltext/2006/07000/Reported_Stressors_and_Ways_of_Coping_Utilized_by.16.aspx
Hinds, P. S., Quargnenti, A. G., Hickey, S. S., & Mangum, G. H. (1994). A comparison of the stress--response sequence in new and experienced pediatric oncology nurses. Cancer Nursing, 17(1), 61-71.
Holland, J. M., & Neimeyer, R. A. (2005). Reducing the risk of burnout in end-of-life care settings: The role of daily spiritual experiences and training. Palliative & supportive care, 3(3), 173-181.
Hopkinson, J. B., Hallett, C. E., & Luker, K. A. (2005). Everyday death: how do nurses cope with caring for dying people in hospital? International Journal of Nursing Studies, 42(2), 125-133. doi:https://doi.org/10.1016/j.ijnurstu.2004.06.004
Hui, D., De La Cruz, M., Mori, M., Parsons, H. A., Kwon, J. H., Torres-Vigil, I., . . . Bruera, E. (2013). Concepts and definitions for “supportive care, “best supportive care, “palliative care, and “hospice care in the published literature, dictionaries, and textbooks. Supportive Care in Cancer, 21(3), 659-685. doi:10.1007/s00520-012-1564-y
Jansen, K., Ruths, S., Malterud, K., & Schaufel, M. A. (2016). The impact of existential vulnerability for nursing home doctors in end-of-life care: A focus group study. Patient Education and Counseling, 99(12), 2043-2048. doi:https://doi.org/10.1016/j.pec.2016.07.016
Kassin, S., Fein, S., & Markus, H. R. (2016). Social Psychology (10 Ed.). Boston: Cengage Learning.
Kavalieratos, D., Siconolfi, D. E., Steinhauser, K. E., Bull, J., Arnold, R. M., Swetz, K. M., & Kamal, A. H. (2017). “It Is Like Heart Failure. It Is Chronic … and It Will Kill You: A Qualitative Analysis of Burnout Among Hospice and Palliative Care Clinicians. Journal of Pain and Symptom Management, 53(5), 901-910.e901. doi:https://doi.org/10.1016/j.jpainsymman.2016.12.337
Keidel, G. C. (2002). Burnout and compassion fatigue among hospice caregivers. American Journal of Hospice and Palliative Medicine®, 19(3), 200-205. doi:10.1177/104990910201900312
Kim, M., & Windsor, C. (2015). Resilience and Work-life Balance in First-line Nurse Manager. Asian Nursing Research, 9(1), 21-27. doi:https://doi.org/10.1016/j.anr.2014.09.003
Lange, M., Thom, B., & Kline, N. E. (2008). Assessing nurses' attitudes toward death and caring for dying patients in a comprehensive cancer center. Paper presented at the Oncology nursing forum.
LaRocco, J. M., House, J. S., & John R. P. French, Jr. (1980). Social Support, Occupational Stress, and Health. Journal of Health and Social Behavior, 21(3), 202-218. doi:10.2307/2136616
Laschinger, H. K. S., Finegan, J., & Wilk, P. (2009). New graduate burnout: The impact of professional practice environment, workplace civility, and empowerment. Nursing Economic$, 27(6), 377.
Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer Publishing Company.
MedlinePlus Medical Encyclopedia. Hospice Care. In National Library of Medicine. (Ed.): National Institutes of Health.,.
Melvin, C. S. (2015). Historical review in understanding burnout, professional compassion fatigue, and secondary traumatic stress disorder from a hospice and palliative nursing perspective. Journal of Hospice & Palliative Nursing, 17(1), 66-72.
Monat, A., Lazarus, R. S., Reevy, G., & Duncan, D. F. (2007). The praeger handbook on stress and coping: Westport, CT: Praeger, c2007. 2 v.(xxxvi, 601 p.): illustrations; 24 cm.
Murray, S. A., Kendall, M., Boyd, K., & Sheikh, A. (2005). Illness trajectories and palliative care. BMJ: British Medical Journal, 330(7498), 1007-1011. doi:10.1136/bmj.330.7498.1007 %J BMJ
Najjar, N., Davis, L. W., Beck-Coon, K., & Carney Doebbeling, C. (2009). Compassion fatigue: A review of the research to date and relevance to cancer-care providers. Journal of Health Psychology, 14(2), 267-277.
Newman, J. E., & Beehr, T. A. J. P. P. (1979). Personal and organizational strategies for handling job stress: A review of research and opinion. Personnel Psychology, 32(1), 1-43.
Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160-177. doi:https://doi.org/10.1016/0030-5073(83)90145-9
Parsons, M. L., & Stonestreet, J. (2004). Staff nurse retention. Laying the groundwork by listening. Nursing leadership forum, 8(3), 107-113. Retrieved from http://europepmc.org/abstract/MED/15160633
Payne, N. (2001). Occupational stressors and coping as determinants of burnout in female hospice nurses. Journal of Advanced Nursing, 33(3), 396-405. doi:10.1046/j.1365-2648.2001.01677.x
Penley, J. A., Tomaka, J., & Wiebe, J. S. (2002). The association of coping to physical and psychological health outcomes: A meta-analytic review. Journal of behavioral medicine, 25(6), 551-603.
Perez, G. K., Haime, V., Jackson, V., Chittenden, E., Mehta, D. H., & Park, E. R. (2015). Promoting resiliency among palliative care clinicians: stressors, coping strategies, and training needs. Journal of palliative medicine, 18(4), 332-337.
Peterson, J. L., Johnson, M. A., Halvorsen, B., Apmann, L., Chang, P.-C., Kershek, S., . . . Pincon, D. (2010). Where do nurses go for help? A qualitative study of coping with death and dying. International Journal of Palliative Nursing, 16(9), 432-438. doi:10.12968/ijpn.2010.16.9.78636
Powell, M. (2019). Understanding the mixed economy of welfare (2 ed.). Bristol, UK: Policy Press.
Quinn-Lee, L., Olson-McBride, L., & Unterberger, A. (2014). Burnout and death anxiety in hospice social workers. Journal of social work in end-of-life & palliative care, 10(3), 219-239.
Robbins, S. P., & Judge, T. (2012). Essentials of organizational behavior.
Rudman, A., & Gustavsson, J. P. (2011). Early-career burnout among new graduate nurses: A prospective observational study of intra-individual change trajectories. International Journal of Nursing Studies, 48(3), 292-306. doi:https://doi.org/10.1016/j.ijnurstu.2010.07.012
Selye, H. (1976). The Stress of Life (Revised ed.). New York: McGraw-Hill.
Sepúlveda, C., Marlin, A., Yoshida, T., & Ullrich, A. (2002). Palliative Care. Journal of Pain and Symptom Management, 24(2), 91-96. doi:10.1016/S0885-3924(02)00440-2
Slocum-Gori, S., Hemsworth, D., Chan, W. W., Carson, A., & Kazanjian, A. (2013). Understanding compassion satisfaction, compassion fatigue and burnout: A survey of the hospice palliative care workforce. Palliative medicine, 27(2), 172-178.
Steers, R. M., & Black, J. S. (1994). Organizational Behavior (5 Ed.). New York: Harper Collins.
Strom-Gottfried, K., & Mowbray, N. D. (2006). Who heals the helper? Facilitating the social worker's grief. Families in Society, 87(1), 9-15.
Swetz, K. M., Harrington, S. E., Matsuyama, R. K., Shanafelt, T. D., & Lyckholm, L. J. (2009). Strategies for avoiding burnout in hospice and palliative medicine: peer advice for physicians on achieving longevity and fulfillment. Journal of palliative medicine, 12(9), 773-777.
Temel, J. S., Greer, J. A., Muzikansky, A., Gallagher, E. R., Admane, S., Jackson, V. A., . . . Lynch, T. J. (2010). Early Palliative Care for Patients with Metastatic Non–Small-Cell Lung Cancer. New England Journal of Medicine, 363(8), 733-742. doi:10.1056/NEJMoa1000678
Tunnah, K., Jones, A., & Johnstone, R. (2012). Stress in hospice at home nurses: a qualitative study of their experiences of their work and wellbeing. International journal of palliative nursing, 18(6), 283-289.
Vachon, M. L. (1995). Staff stress in hospice/palliative care: a review. Palliative Medicine, 9(2), 91-122. doi:10.1177/026921639500900202
Volker, D. L. (2009). Living with death and dying: the experience of Taiwanese hospice nurses. Paper presented at the Oncology nursing forum.
Yi, J., Kim, M. A., Choi, K., Kim, S., & O’Connor, A. (2018). When does compassion fatigue hit social workers? Caring for oncology patients in Korea. Qualitative Social Work, 17(3), 337-354. doi:10.1177/1473325016670484
Zambrano, S. C., Chur-Hansen, A., & Crawford, G. B. (2014). The experiences, coping mechanisms, and impact of death and dying on palliative medicine specialists. Palliative and Supportive Care, 12(4), 309-316. doi:10.1017/S1478951513000138
Zander, M., Hutton, A., & King, L. (2010). Coping and Resilience Factors in Pediatric Oncology Nurses CE. Journal of Pediatric Oncology Nursing, 27(2), 94-108. doi:10.1177/1043454209350154
Zheng, R.-S., Guo, Q.-H., Dong, F.-Q., & Owens, R. G. (2015). Chinese oncology nurses’ experience on caring for dying patients who are on their final days: A qualitative study. International Journal of Nursing Studies, 52(1), 288-296.
Zheng, R., Lee, S. F., & Bloomer, M. J. (2018). How nurses cope with patient death: A systematic review and qualitative meta-synthesis. Journal of Clinical Nursing, 27(1-2), e39-e49. doi:doi:10.1111/jocn.13975