臺灣博碩士論文加值系統

The job characteristics model holds that job characteristics are important in shaping employee outcomes. The present study reveals the relationships of job characteristics (included supervision consideration, supervision structure, job autonomy and skill variety) and the dimensions of job burnout on job satisfaction among expatriates (i.e., international guest workers in Taiwan) who either have experience working or still working in Taiwan. Different from other studies in the literature, we investigated the mediating role of emotional exhaustion and moderating roles of two critical dimensions of hope that are namely waypower and willpower. Hope is the sum of mental willpower and waypower that you simply have for reaching your goals (in the process of reaching one’s goals). Willpower is the actuation in hopeful thinking and waypower reflects the mental plans or the way that guide hopeful thought.
These empirical findings entails necessary implications for human resource managers and organizational behavior researchers who are interested in the way to reduce burnout that is likely to reduce an organization’s productivity and threaten its competitiveness in the long term. The contribution of this project is to provide an contribution to the literature further as well as organizations to improve and enhance the policies that eventually benefit employees in the future.
Burnout is a standard reaction of stress in job, reduces the motivation and effectiveness work productivity of many human service suppliers. Effective management of the motivation and talent of the human services is extremely vital as a result, in the organization of it is through contact with the helper that a client changes and grows. Employees who believe that they will not now management the factors that have an effect in their effectiveness are seen as susceptible leading to 'learned helplessness' and burnout.
How job characteristics exercise effectiveness on job burnout and how job burnout effect on job satisfaction among expatriates working in Taiwan and how the motivational psychological characteristics of employees can help to reduce the effect of stress will be a main research question in this study.

ABSTRACT I
ACKNOWLEDGEMENTS III
TABLE OF CONTENTS V
LIST OF TABLES VIII
LIST OF FIGURES X
CHAPTER ONE INTRODUCTION 1
1.1 Research Background. 1
1.1.1 Job Characteristics. 1
1.1.2 Job Burnout. 2
1.1.3 Job Satisfactions. 4
1.1.4 Waypower and Willpower. 6
1.1.5 Expatriates Job Satisfaction. 7
1.2 Research Motivation. 8
1.3 Research Questions. 8
1.4 Research Objectives. 9
1.5 Research Structure. 10
CHAPTER TWO LITERATURE REVIEW 12
2.1 Theoretical Background. 12
2.1.1 Job Characteristics Model. 12
2.1.2 Job Burnout. 17
2.1.3 Job Satisfactions. 19
2.1.4 Waypower and Willpower. 24
2.2 Hypothesis Development. 26
2.2.1 Burnout and Job Satisfactions. 27
2.2.2 Supervision Consideration of Job Characteristics and Burnout. 29
2.2.3 Supervisory Structure. 29
2.2.4 Job Autonomy of Job Characteristics and Burnout. 30
2.2.5 Skill Variety of Job Characteristics and Burnout. 31
2.2.6 Mediating Role of Burnout. 32
2.2.7 Moderating Role of Waypower. 33
2.2.8 Moderating Role of Willpower. 35
CHAPTER THREE RESEARCH DESIGN AND METHODOLOGY 38
3.1 Conceptual Model. 38
3.2 Summary of Hypotheses. 39
3.3 Definition of Variables. 40
3.4 Sampling Plan. 41
3.5 Research Design and Construct Measurement. 41
3.5.1 Research Design. 41
3.5.2 The Construct Measurement. 42
3.5.3 Control Variables. 47
3.6 Data Analysis Procedure (Method of Analysis). 48
3.6.1 Descriptive Statistical Analysis. 48
3.6.2 Confirmatory Factor Analysis (CFA). 48
3.6.3 Reliability and Validity Test. 49
3.6.4 Partial Least Squares Regression (PLS) Path Modeling. 49
CHAPTER FOUR RESEARCH RESULTS 50
4.1 Data Collection. 50
4.2 Characteristics of Respondents. 51
4.3 Descriptive Statistical Analysis. 53
4.4 Descriptive Analysis for Confirmatory Factor Analysis (CFA) Results. 59
4.5 Discriminant Validity Test. 63
4.6 PLS Approach: Assessment of Structural Equation Model. 63
4.6.1 Path Coefficient Analysis Result. 63
4.7 Hypothesis Testing. 64
4.8 Control Variables Analysis. 67
CHAPTER FIVE CONCLUSION AND SUGGESTIONS 68
5.1 Research Conclusion. 68
5.2 Research Suggestions and Discussions. 69
5.3 Research Contributions. 71
5.4 Research Limitations and Future Research Suggestion. 73
REFERENCES 75
APPENDICES 86
Appendix 1: Questionnaire Survey - English Version 86

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