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研究生:曾勝宏
研究生(外文):Tseng,Sheng-Hung
論文名稱:郵輪旅客行李動線規劃之研究 -以基隆港為例
論文名稱(外文):Traffic Flow Planning for Cruise Line Passenger Baggage - Case by Keelung Port
指導教授:黃明居黃明居引用關係
指導教授(外文):Hwang, Ming-Jiu
口試委員:張宗勝黃寬丞
口試委員(外文):Chang, Tsung-ShengHuang, Kuan-cheng
口試日期:2018-8-30
學位類別:碩士
校院名稱:國立交通大學
系所名稱:運輸與物流管理學系
學門:運輸服務學門
學類:運輸管理學類
論文種類:學術論文
論文出版年:2018
畢業學年度:107
語文別:中文
論文頁數:44
中文關鍵詞:基隆港郵輪模擬行李動線
外文關鍵詞:Keelung PortCruise LineSimulationTraffic Flow of Baggage
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基隆港為我國北部重要的商港,以往主要以貨輪的進出為主,然近代隨著經濟情況及旅遊型態的改變,逐漸從以貨櫃為主的型態,轉型成為亦提供郵輪停靠型態的混合式商港,並成功吸引許多國際級的郵輪前來灣靠基隆港。然轉型過程中建築物、硬體設備等基礎設施,首先面臨之主要問題,包括貨櫃運輸的動線調整成行李動線問題,畢竟貨櫃進出動線與郵輪行李存取動線截然不同,當郵輪停靠時,突然一時之間湧入大量的行李待處理,如何在短時間內讓行李之處理,以安全、快速及有效率地送達旅客前面,避免讓遊客等待,係旅遊品質是相當重要的一環。另如何利用基隆港原有的基礎設施,調整合適的行李動線,及藉助模擬,讓行李處理更有效率,也是另一項相當重要的環節。如何使軟硬體互相成功地搭配,讓基隆港朝向可以成為眾各大國際郵輪公司選擇灣靠的港口,是本研究之主要目的與目標。
Keelung Port is an important commercial port in Taiwan. In the past, it mainly relied on the entry and exit of freighters. However, with the changes in economic conditions and tourism patterns, it has gradually transformed from a container-based type to a cruise terminal. The mixed-style commercial port has successfully attracted many international-class cruise line to come to Keelung port. However, in the process of transformation, the major problems are about infrastructure and hardware, including the traffic flow of the container transform to the baggage on. After all, the entry and exit of the container and the baggage in cruise line is completely different. When the cruise comes to the port, a large amount of baggage will be poured in for a while. In this moment, how to handle the baggage、send it to passengers with safely, quickly and efficiently in a short time to avoid tourists waiting , the quality of tourism is a very important part. Besides, how to use the original infrastructure of Keelung Port to adjust the appropriate traffic flow of baggage, and use simulation to make baggage handling more efficient is another important part. How to make the software and hardware successfully match with each other and make Keelung Port become the port that can be used by the international cruise line companies to is the main purpose and goal of this research.
第一章 緒論 1
1.1研究動機與問題背景 1
1.2研究目的 3
1.3研究方法 4
1.4研究範圍 4
1.5研究流程與架構 5
第二章 文獻回顧 7
2.1行李處理系統(BHS)-輸送帶 7
2.2行李處理系統(BHS)-無線射頻技術(RFID) 10
2.3行李處理失誤 12
2.4小結 13
第三章 郵輪旅客行李動線規劃模式 14
3.1郵輪旅客行李要素 14
3.2郵輪行李處理系統 15
3.3郵輪行李處理系統模擬 19
3.4郵輪行李處理系統改善方法 21
第四章 實證研究-以基隆港為例 22
4.1 基隆港現況 22
4.2建立模型 25
4.3解決方法 31
4.3.1增加運送機具或人力 31
4.3.2加開X光機 35
4.3.3改變處理流程 37
4.4比較 39
第五章 結論與建議 41
參考文獻 42
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