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研究生:黃彥繽
研究生(外文):Yan-Bin Huang
論文名稱:主管與部屬交換關係、職場友誼、心理狀態、組織認同及助人行為關係之研究
論文名稱(外文):A study on the Relationships among Leader-Member Exchange, Workplace Friendship, Psychological Conditions, Organizational Identification, and Helping Behavior
指導教授:陳春希陳春希引用關係
指導教授(外文):Chun-Xi Chen
學位類別:碩士
校院名稱:國立中央大學
系所名稱:企業管理學系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2019
畢業學年度:107
語文別:中文
論文頁數:75
中文關鍵詞:主管與部屬交換關係職場友誼心理狀態組織認同助人行為
外文關鍵詞:Leader-Member ExchangeWorkplace FriendshipPsychological ConditionsOrganizational IdentificationHelping Behavior
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  • 被引用被引用:5
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員工的心理狀態會影響個人的工作表現和組織整體的績效,本研究由主管與部屬交換關係和職場友誼兩個社交面向,探討兩者和員工心理狀態之間的關係。此外,本研究亦檢視員工的心理狀態和組織認同及助人行為之間的關係。本研究採便利抽樣進行問卷發放,共蒐集有效問巻390份。研究結果證實:(1)主管與部屬交換關係與職場友誼有正向的關係;(2)主管與部屬交換關係與職場友誼兩者和心理狀態有正向的關係;(3)心理狀態與組織認同及助人行為有正向的關係。基於上述結論,本研究進而提出管理意涵以及對未來研究之建議。
This study explores the relationships among leader-member exchange, workplace friendship, psychological conditions, organizational identification, and helping behavior. Data were collected through the survey. A total of 390 copies of valid questionnaires was collected and analyzed. It is found that leader-member exchange is positively related to workplace friendship. Besides, both leader-member exchange and workplace friendship are positively related to employees’ psychological conditions. Employee’s psychological conditions are also positively related to their organizational identification and helping behavior. Managerial implications and recommendation for future research are thus discussed.
摘要 i
Abstract ii
誌 謝 iii
索引目錄 iv
圖目錄 v
表目錄 vi
第一章 緒論 1
第一節 研究背景與動機 2
第二節 研究目的 5
第三節 研究流程 6
第二章 文獻探討 7
第一節 主管與部屬交換關係 7
第二節 職場友誼 11
第三節 心理狀態 16
第四節 組織認同 19
第五節 助人行為 22
第六節 各研究變項的關係 24
第三章 研究方法 28
第一節 研究架構 28
第二節 研究變數與測量工具 29
第三節 研究對象與問卷蒐集 31
第四節 資料分析方法 32
第四章 資料分析 33
第一節 獨立樣本t 檢定 33
第二節 描述性統計分析 34
第三節 信度及相關分析 36
第四節 階層迴歸分析 38
第五章 結論與建議 45
第一節 研究結論 45
第二節 研究貢獻與管理意涵 47
第三節 研究限制與未來研究之建議 49
參考文獻 50
一、中文部分 50
二、英文部分 50
附錄 問卷 62
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7. 醫護人員職場友誼、領導者與部屬的交換關係對組織認同、員工績效之影響
8. 職場友誼及知覺主管支持對員工幸福感之研究─以組織認同為中介變項
9. 家長式領導的效能分析
10. 大五人格、領導部屬交換關係、工作滿意度與員工建言和助人行為之研究
11. 領導與部屬交換關係、組織自尊與組織認同對員工當責之影響—組織自尊與組織認同中介作用之探討
12. 國民中小學校人事人員情緒勞務、職場友誼以及組織認同關係之研究
13. 領導與部屬交換關係、組織公平知覺對員工的幫助行為意願與組織承諾之影響 — 以中國華東地區電子廠商為例
14. 國小教師職場友誼對組織認同之影響-以職場八卦為調節作用
15. 組織認同與組織公民行為之間關係: 以心理安全為調節變項
 
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