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研究生:吳俊欣
研究生(外文):Chun-Hsin Wu
論文名稱:以科技接受模式探討EPC公司採購人員與智能助理協同工作的接受因素
論文名稱(外文):Applying the TAM Model to Study Factors Affecting EPC Company Procurement with Intelligent Assistants
指導教授:曾盛恕曾盛恕引用關係
指導教授(外文):Seng-Su Tsang
口試委員:張琬喻陳家祥
口試委員(外文):Woan-Yuh JangJa-Shen Chen
口試日期:2019-07-24
學位類別:碩士
校院名稱:國立臺灣科技大學
系所名稱:企業管理系
學門:商業及管理學門
學類:企業管理學類
論文種類:學術論文
論文出版年:2019
畢業學年度:107
語文別:中文
論文頁數:59
中文關鍵詞:EPC公司採購智能採購助理科技接受模式
外文關鍵詞:EPC Company ProcurementIntelligent Procurement AssistantTechnology Acceptance Model
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EPC(Engineering、Procurement、Construction)公司在現今新科技驅動的產業轉型與競爭下,引進智能助理成為重要的議題。本研究以科技接受模式(TAM)為研究之架構,加入安全性及便利性兩個構面探討採購同仁與智能助理協同工作的態度與配合意願,分析可能的影響因素。調查對象則為國內EPC公司相關採購同仁,蒐集94份有效問卷,以Smart PLS方法驗證假說。
結果顯示,採購同仁對與智能助理進行協同工作的使用意願顯著,而影響其意願的因素有知覺有用性、知覺易用性、安全性及便利性。本研究建議未來導入智能助理同仁時,可強化這些因素,以增加同仁的接受意願,並提升其與智能助理協同工作的成效。
In recent years, with the new technology, and the globalization increasingly complicate and tense up the international EPC company market. Thus there is a demand for the introduction and application of AI or intellectual assistants to meet the needs solve ensuring every problem. With TAM as a research model, the study will probe the attitudes and cooperation intentions of procurement in co-working with intelligent assistants in terms of information security and convenience. All possible influencing factors are also under analysis. The survey targets are procurements from EPC company, collecting 94 valid questionnaires, and verified the model by Smart PLS.
In summary, for the procurements, the willingness to co-work with intelligent assistants is significant. The influencing factors include perceived usefulness, perceived ease of use, information security and convenience. The results of the study suggest possible enhancement of the above mentioned factors, so as to increase the willingness and the effectiveness of collaborative work with intelligent assistants.
中文摘要 II
ABSTRACT III
誌謝 IV
目錄 V
圖目錄 VII
表目錄 VIII
1. 緒論 1
1.1. 研究背景 1
1.2. 研究動機與目的 2
1.3. 研究流程 4
2. 文獻探討 6
2.1. 人工智慧的發展現況 6
2.2. EPC公司專案採購組織與人員的角色 9
2.3. 智慧化、智能化、數位化的採購趨勢 10
2.4. 公司採購引進智能助理案例 11
2.5. 科技接受模式(Technology Acceptance Model,TAM) 13
2.5.1. 知覺有用性(Perceived Usefulness, PU) 14
2.5.2. 知覺易用性(Perceived Ease of Use, PEOU) 14
2.5.3. 使用態度(Attitude Toward Using, AT) 14
2.5.4. 行為意向(Behavioral Intention to use, BI) 15
2.5.5. 實際使用(Actual System use) 15
2.6. 外在變數(External Variable) 15
2.6.1. 安全性 15
2.6.2. 便利性 16
3. 研究設計與方法 18
3.1. 研究架構與假說 18
3.2. 問卷內容設計 19
3.3. 抽樣設計方式 22
3.3.1. 研究對象 22
3.3.2. 施測期間 22
3.3.3. 抽樣方法 22
3.4. 統計分析方法 22
3.4.1. 敘述性統計分析(Descriptive Statistics Analysis) 23
3.4.2. 信度分析(Reliability Analysis) 24
3.4.3. 效度分析(Validity Analysis) 24
3.4.4. 結構模型分析 25
4. 研究分析與結果 27
4.1. 樣本特性說明與資料分析結果 27
4.2. 敘述性統計及測量模式分析 28
4.2.1. 信度及效度分析 30
4.2.2. 區別效度分析 32
4.3. 結構模式分析 33
5. 結論與建議 36
5.1. 結論 36
5.2. 學術貢獻 37
5.3. 管理意涵 38
5.4. 研究限制 41
5.4.1. 研究對象 41
5.4.2. 研究範圍 41
5.5. 未來研究方向與建議 41
參考文獻 43
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