根據教育部統計大學生的休學率逐年創新高，為改善此情況，V Tinto（1993）建議改善與之相關的學生滿意度。另Demaris, Kritsonis（2008）、Vincent Tinto（1997）提到課堂學習體驗對於大學生來說非常重要，這是學校的核心。故本研究欲探討大一學生課堂體驗與學生滿意度之間的重要相關因素。
樣本來自台灣54所大學的學生填寫，問卷人數共40,324人，本地生佔38,645人，國際生共1679人，此次針對本地生38,645人做研究分析。本研究參考Fassinger（1995）的課堂定義，分三個構面：同儕課堂互動品質、教師品質、學生品質。這項研究的最終結果顯示，這些課堂體驗均是第一年學生滿意度的重要決定性因素。

According to the statistics of the Ministry of Education, the dropout rate of college students is increasing year by year. To improve this situation, V Tinto (1993) proposed to improve student satisfaction related to it. On the other hand, Demaris, Kritsonis (2008) and Vincent Tinto (1997) mentioned that the classroom learning experience is very important for college students, which is the core of the school. Therefore, this study tends to find out the important factors related to the classroom experience and student satisfaction of freshmen.
The sample was filled out by students from 54 universities in Taiwan. The total number of questionnaires was 40,324, the number of local students was 38,645, and the number of international students was 1,679. For this time, 38,645 local students were studied. This study refers to the classroom definition of Fassinger (1995), which is divided into three aspects: peer interaction quality, teacher quality, and student quality. The final results of this study show that these classroom experiences are important factors of student satisfaction in the first year.

摘要 I
ABSTRACT II
目錄 III
表索引 IV
圖索引 IV
1. 緒論 1
2. 文獻回顧 3
2.1. 學生滿意度 3
2.2. 衡量學生滿意度的面向 4
2.3. 課堂體驗的三個構面 4
2.3.1. 同儕課堂互動品質 4
2.3.2. 教師品質 5
2.3.3. 學生品質 5
2.4. 研究架構 6
3. 研究方法 7
4. 研究結果 8
4.1. 敘述性統計分析 8
4.2. 信度與效度分析 9
4.3. 假說驗證 10
5. 學術貢獻與管理意涵 11
6. 研究限制及未來建議 12
6.1. 研究限制 12
6.2. 未來研究方向及建議 12
參考文獻 13
附錄、全國大學新生學習適應調查問卷 16

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