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The self-service convenience store is a new form of retail industry, which is the evolution and evolution of the traditional convenience store. Self service convenience store is a combination of offline store sales and the latest payment technology. At present, there are three kinds of operation forms of self-service convenience store: open shelf operation, semi open shop operation and fully closed operation. Self service convenience store is a new business operation mode. It is different from the operation mode of the traditional store. It uses the way of no one selling and self-service payment to sell goods, innovates the operation and management mode of the retail industry, and to a certain extent promotes the reform of enterprise management and service mode. It can be predicted that with the development of computer, artificial intelligence and other emerging technologies, the business model of self-service convenience store will be upgraded and improved in the future. What is the development of self-service convenience stores today? In this paper, we will focus on the study of the business profit model of the self-service convenience store, which is a self-service retail form, and analyze the advantages, disadvantages, bottlenecks and problems that may appear in the operation of the current self-service convenience store. At the same time, we will put forward some feasible suggestions for the future development direction of the self-service convenience store. This study collects data by consulting literature and interview, analyzes the current operation status, technical conditions, service mode and management mode of the self-service convenience store, collects the problems in the operation process, and discusses the countermeasures and solutions to the problems.
The conclusions of this study are as follows:
1. At present, the self-service convenience stores in the market are basically small, but due to the impact of the new epidemic in early 2020, the development of self-service convenience stores will be significantly accelerated.
2. At present, no real successful typical business cases have been seen in the self-service convenience stores on the market, which are basically small or grass-roots experience stores.
3. Advantages of the self-service convenience store: the self-service convenience store can reduce the cost of labor and rent, and improve efficiency. Disadvantages of the self-service convenience store: the disadvantages of the self-service convenience store lie in the lack of interaction and communication between people, and in the lack of alternative products.
4. Analysis of the business profit model of the self-service convenience store: the current business profit model that the self-service convenience store can realize relatively quickly is to achieve profit by reducing the cost of manpower and stores. In addition, it is necessary to design different business operation models of the self-service convenience store according to different commodities.
5. The technical bottleneck of the self-service convenience store: at present, the artificial intelligence technology of the self-service convenience store, no matter in the payment system and professional automation equipment, is still not mature enough, which restricts the business development of the self-service convenience store.
6. Future development prospect and direction of the self-service convenience store: the self-service convenience store will have a rapid development in four cities including Beijing, Guangzhou and Shenzhen.
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