(3.237.97.64) 您好!臺灣時間:2021/03/04 15:20
字體大小: 字級放大   字級縮小   預設字形  
回查詢結果

詳目顯示:::

我願授權國圖
: 
twitterline
研究生:李婕
研究生(外文):LEE, CHIEH
論文名稱:工作社會支持、工作-休閒促進與工作滿意之關係:以旅行社員工為例
論文名稱(外文):The Relationships among Work Social Support, Work-Leisure Facilitation, and Job Satisfaction:The Case of the Employees in Travel Agency
指導教授:林濰榕林濰榕引用關係
指導教授(外文):LIN, WEI-RONG
口試委員:黃永全黃鐘慶
口試委員(外文):HUANG, YUNG-CHUANHUANG, CHUNG-CHING
口試日期:2020-06-20
學位類別:碩士
校院名稱:銘傳大學
系所名稱:觀光事業學系碩士在職專班
學門:民生學門
學類:觀光休閒學類
論文種類:學術論文
論文出版年:2020
畢業學年度:108
語文別:中文
論文頁數:78
中文關鍵詞:工作社會支持工作-休閒促進工作滿意
外文關鍵詞:Work Social SupportWork-Leisure FacilitationJob Satisfaction
相關次數:
  • 被引用被引用:0
  • 點閱點閱:66
  • 評分評分:系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔系統版面圖檔
  • 下載下載:30
  • 收藏至我的研究室書目清單書目收藏:0
過去研究較少以旅行社員工為例,探討工作-休閒促進的前因及後果之研究,本研究主旨是探討旅行社員工工作社會支持、工作-休閒促進及工作滿意之關係,為達成本各項研究目的,會以旅行社員工為問卷施測對象,採取便利抽樣法進行本研究樣本的抽樣,總共回收295份有效問卷。
本研究採用SPSS和AMOS統計軟體對有效問卷進行描述性統計、信度分析及整體模式分析。茲將本研究各項研究發現,說明如下:工作社會支持對工作-休閒促進有正向顯著影響;工作社會支持對工作滿意沒有正向顯著影響;工作-休閒促進對工作滿意有正向顯著影響。
Past studies did not take travel agency employees as examples to discuss work-leisure facilitation.The main purpose of this study is to explore the relationships among work social support, work-leisure facilitation, and job satisfaction. In order to achieve the purpose of this study, employees of travel agency were used as the study object, and the convenient sampling was adopted. A total of 295 valid questionnaires were collected.
The study used SPSS and AMOS statistical software to perform descriptive statistics, reliability and valid analysis, and SEM analysis. The findings of this study are as follows: the work social support has a positive and significant impact on the work-leisure facilitation; the work social support non- significant impact on the job satisfaction; the work-leisure facilitation has a positive and significant impact on the job satisfaction.

中文摘要 i
英文摘要 ii
誌謝 iii
表目錄 vi
圖目錄 vii
第壹章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 5
第三節 研究流程 6
第貳章 文獻回顧 8
第一節 旅行社定義 8
第二節 工作社會支持 9
第三節 工作-休閒促進 12
第四節 工作滿意 19
第參章 研究方法 25
第一節 研究架構 25
第二節 操作型定義 25
第三節 研究假設 26
第四節 問卷設計 27
第五節 研究對象與測量方法 29
第六節 資料分析方法 30
第肆章 研究分析與結果 33
第一節 人口統計敘述性分析與說明 33
第二節 測量題項之敘述性分析與說明 37
第三節 信效度分析 41
第四節 整體模式分析 44
第五節 工作-休閒促進之中介效果 48
第伍章 結論與建議 50
第一節 研究結論 50
第二節 研究限制與建議 51
參考文獻 53
附錄 67


王福生(2003)。出版事業從業人員休閒態度與休閒活動參與關係之研究。未出版碩士論文,朝陽科技大學,台中。
白景文(1997)。工作價值觀,領導型態與工作滿意度之相關性研究-以研華集團為例。未出版碩士論文,國立臺灣師範大學工業科技教育學系,台北。
交通部觀光局(2000)。中華民國 90年觀光政策白皮書。2019年12月18日,取自:https://admin.taiwan.net.tw/
交通部觀光局(2019)。中華民國 108年國人旅遊狀況調查報告。2019年12月18日,取自:https://admin.taiwan.net.tw/
交通部觀光局(2019)。中華民國 108年分類及營業範圍。2019年12月18日,取自:https://admin.taiwan.net.tw/
何平世(2001)。電子商務對旅行社產業經營策略的影響。未出版博士論文,國立台灣大學資訊管理學系,台北。
李佳親(2017)。工作-休閒衝突與促進和工作倦怠及離職傾向之研究。未出版博士論文,國立中央大學,桃園。
林于萱(2010)。幼稚園教師工作壓力、社會支持與生活滿意度之研究。未出版碩士論文,南華大學幼兒教育研究所,嘉義。
林怡秀(2016)。應用資訊系統成功模式探討消費者行為意圖之影響因素-以旅行社線上平台為例。未出版碩士論文,朝陽科技大學休閒事業管理系,台中。
林聖偉與李君如(2006)。品牌形象,知覺價值,顧客滿意度與顧客忠誠度關係之研究-以旅行社海外團體套裝旅遊為例。未出版碩士論文,南華大學旅遊管理研究所,嘉義。
容繼業(1996)。旅行業理論與實務。台北:揚智文化事業股份有限公司,取自:https://www.unwto.org/
翁振益與林若慧(2006)。工作-休閒衝突,社會支持與幸福感之關係。觀光研究學報,12(3),183-205。
黃芳銘(2006)。社會科學統計方法學-結構方程模式(修訂版)。台北:五南書局。
曹勝雄、陳嘉隆與王國欽(1995)。旅行社組織氣候,工作壓力對員工離職傾向之影響研究。觀光研究學報,1(2),1-18。
梁英文、林淑芳與蔡心華(2017)。工作-家庭助益,自我效能與滿意度之研究-以國際觀光旅館員工為例。戶外遊憩研究,30(4),31-63。
陳俊民(2002)。從休閒與運動的關係談學校體育的發展方向。中華體育季刊,16(4),118-124。
陳瑞生(2015)。旅行業電子商務與服務差異化的內容對公司績效的影響-以西北旅遊為例。未出版碩士論文,國立中興大學,台中。
黃寶園(2004)。結合統合分析與結構方程模式之理論驗證:以壓力調節反應模式之建立與驗證為例。未出版之博士論文,國立台灣師範大學教育心理與輔導研究所,台北。
劉季貞、杜先惠、陳惠嫺、張明正與張偉雄(2009)。遊憩體驗對遊客滿意度與重遊意願的影響-以高雄新光碼頭為例。運動健康與休閒學刊,(13),109-120。
潘錫君(2008)。工作壓力對工作滿意度之影響:以組織承諾為調節變項。未出版碩士論文,中央大學人力資源管理研究所,桃園。
蕭煥鏘(1997)。人事行政人員工作滿足之調查分析。人事管理月刊,34(11),34-49。
林芷鈺(2020)。臺北市國中特教班教師社會支持,工作壓力與幸福感之研究。未出版碩士論文,政治大學教育學系學位論文,台北。
葉華容 (2018)。我國觀光市場結構變化與利基分析。經濟前瞻,(180),86-92。
Alderfer, C.P.(1972). Existence, relatedness, and growth: Human needs in organizational settings.
Allis, P., & O'Driscoll, M. (2008). Positive effects of nonwork-to-work facilitation on well-being in work, family and personal domains. Journal of Managerial Psychology, 23(3), 273-291.
Allport, G. W. (1947). The Psychology of Participation, Psychological Review, 52, pp. 117-132.
Anderson, S. E., Coffey, B. S., & Byerly, R. T. (2002). Formal organizational initiatives and informal workplace practices: Links to work-family conflict and job-related outcomes. Journal of Management, 28(6), 787-810.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411.
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 76–94.
Bakker, A. B., Demerouti, E., & Verbeke, W. (2004). Using the job demands‐resources model to predict burnout and performance. School of Business Administration, The University of Michigan and in alliance with the Society of Human Resources Management, 43(1), 83-104.
Bakotić, D. (2016). Relationship between job satisfaction and organisational performance. Economic research-Ekonomska istraživanja, 29(1), 118-130.
Barnett, R.C. & Hyde, J.S. (2001), “Women, men, work, and family: an expansionist theory”, American Psychologist, 56(10), 781-96.
Bennett, M. M., Beehr, T. A., & Ivanitskaya, L. V. (2017). Work-family conflict: differences across generations and life cycles. Journal of Managerial Psychology, 32(4), 314-332.
Benson, J., & Clark, F. (1982). A guide for instrument development and validation. American Journal of Occupational Therapy, 36(12), 789-800.
Bollen, K. A., & Long, J. S. (1993). Testing structural equation models (Vol. 154).
Bowling, N. A. (2007). Is the job satisfaction–job performance relationship spurious? A meta-analytic examination. Journal of Vocational Behavior,71(2), 167-185.
Britt, T. W., Adler, A. B., & Bartone, P. T. (2001). Deriving benefits from stressful events: The role of engagement in meaningful work and hardiness. Journal of Occupational Health Psychology, 6, 53–63.
Brown, S. P., & Peterson, R. A. (1993). Antecedents and consequences of salesperson job satisfaction: Meta-analysis and assessment of causal effects. Journal of Marketing Research, 30(1), 63-77.
Carlson, D. S., Kacmar, K. M., Wayne, J. H., & Grzywacz, J. G. (2006). Measuring the positive side of the work–family interface: Development and validation of a work–family enrichment scale. Journal of Vocational Behavior, 68(1), 131-164.
Cheng, J. C., & Yi, O. (2018). Hotel employee job crafting, burnout, and satisfaction: The moderating role of perceived organizational support. International Journal of Hospitality Management, 72, 78-85.
Churchill Jr, G. A. (1979). A paradigm for developing better measures of marketing constructs. Journal of Marketing Research, 16(1), 64-73.
Clark, S. C. (2000). Work/family border theory: A new theory of work/family balance. Human Relations, 53(6), 747–770.
Crouter, A.C. (1984), “Spillover from family to work: the neglected side of the work-family interface”, Human Relations, 37, 425-42.
Daniel, S. & Sonnentag, S. (2014). Work to non-work enrichment: The mediating roles of positive affect and positive work reflection. Work & Stress, 28(1), 49-66.
Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of research in personality, 19(2), 109-134.
Demerouti, E., Bakker, A. B., de Jonge, J., Janssen, P. P. M., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work Environment and Health, 27, 279–286.
Dessler, G., (1994). Human Resource Management. NJ: Prentice- Hall.
Dienhart, J. R., & Gregoire, M. B. (1993). Job satisfaction, job involvement, job security, and customer focus of quick-service restaurant employees. Journal of Hospitality and Tourism Research, 16(2), 29–43.
Dubin, R. (1958), The World of Work, Englewood Cliffs, N. J.: Prentice-Hall.
Edwards, J. R., & Rothbard, N. P. (2000). Mechanisms linking work and family: Clarifying the relationship between work and family constructs. Academy of Management Rreview, 25(1), 178-199.
Fisher, C. D. (1985). Social support and adjustment to work: A Longitudinal Study. Journal of Management, 11(3), 39-53.
Fisher, R., McPhail, R., & Menghetti, G. (2010). Linking employee attitudes and behaviors with business performance: A comparative analysis of hotels in Mexico and China. International Journal of Hospitality Management, 29(3), 397–404.
Freund, A. M. & P. B. Baltes (2002). "Life-management strategies of selection, optimization and compensation: Measurement by self-report and construct validity." Journal of Personality and Social Psychology. 82(4), 642.
Frey, B. S. (2008). Munich lectures in economics.Happiness: A revolution in economics. MIT press. Retrieved from: https://psycnet.apa.org/record/2007-18935-000
Fritz, C. & Sonnentag, S. (2005). Recovery, health, and job performance: Effects of weekend experiences. Journal of Occupational Health Psychology, 10(3), 187-199.
Frone, M.R. (2003), “Work-family balance”, in Quick, J.C. and Tetrick, L.E. (Eds), Handbook of Occupational Health, American Psychological Association, Washington, DC, 143-62.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800104.
Ghiselli, R. F., LaLopa, J. M., & Bai, B. (2001). Job satisfaction, life satisfaction and turnover intent among food-service managers. Cornell Hotel & Restaurant Administration Quarterly, 42(2), 28–37.
Glynn, L. M., Christenfeld, N., & Gerin, W. (1999). Gender, social support, and Cardiovascular responses to stress. Psychosomatic Medicine. 61(2). 234-242
Greenhaus, J. H., & Powell, G. N. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31(1), 72-92.
Greenhaus, J.H. & Beutell, N.J. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10(1), 76-88.
Grzywacz, J. G., & Marks, N. F. (2000). Reconceptualizing the work–family interface: An ecological perspective on the correlates of positive and negative spillover between work and family. Journal of Occupational Health Psychology, 5(1), 111–126. https://doi.org/10.1037/1076-8998.5.1.111
Grzywacz, J.G. and Bass, B.L. (2003), “Work, family, and mental health: testing different models of work-family fit”, Journal of Health and Marriage, 65(1), 248-62.https://doi.org/10.1111/j.1741-3737.2003.00248.x
Gunlu, E., Aksarayli, M., & Percin, N. S. (2010). Job satisfaction and organizational commitment of hotel managers in Turkey. International Journal of Contemporary Hospitality Management, 22(5), 693–717.
Hackman, J. R., & Lawler, E. E. (1971). Employee reactions to job characteristics. Journal of Applied Psychology. 55(3). 259-286.
Hammer, L.B., Cullen, J.C., Neal, M.B., Sinclair, R.R. and Shafiro, M.V. (2005), “The longitudinal effects of work-family conflict and positive spillover on depressive symptoms among dual-earner couples”, Journal of Occupational Health Psychology, 10(2), 138-54.
Hancer, M., & George, R. T. (2003). Job satisfaction of restaurant employees: An empirical investigation using the Minnesota satisfaction questionnaire. Journal of Hospitality and Tourism Research, 27(1), 85–100.
Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268–279.
Helliwell, J. F., & Barrington‐Leigh, C. P. (2010). Measuring and understanding subjective well‐being. Canadian Journal of Economics/ Revue canadienne d'économique, 43(3), 729-753.https://doi.org/10.1111/j.1540-5982.2010.01592.x
Hill, E. J. (2005). Work-family facilitation and conflict, working fathers and mothers, work-family stressors and support. Journal of Family Issues,26(6), 793-819. https://doi.org/10.1177/0192513X05277542
Hirschfeld, R. R. (2000). Validity studies: Does revising the intrinsic and extrinsic subscales of the Minnesota Satisfaction Questionnaire Short Form make a difference?, Educational Psychological Measurement, 60(2), 255–270.
Hobfoll S. E. (2001). The influence of culture, community, and the nested-self in the stress process: advancing conservation of resources theory. Applied Psychology: An International Review. 50(3), 337–421.
Hoppock, R. (1935). Job satisfaction. Harper.
House, J. S. (1981). Work, stress and social support. Reading, MA: Addison-Wesley. Journal of Psychology, 45(3), 168-175.
Huang Yin, C., Goh, E., & Law, R. (2019). Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry. Journal of Travel & Tourism Marketing, 36(4), 428-442.
Iwasaki, Y., & Mannell, R. C. (2000). Hierarchical dimensions of leisure stress coping. Leisure Sciences, 22(3), 163-181. https://doi.org/10.1080/01490409950121843
Jöreskog, K., & Sörbom, D. (1993). LISREL 8: Structural equation modeling with the SIMPLIS command language. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692–724.
Kahn, W. A. (1992). To be fully there: Psychological presence at work. Human Relations, 45, 321–349.
Kalleberg, A. L. (1977). Work values and job rewards: A theory of job satisfaction. American Sociological Rreview, 124-143. DOI: 10.2307/2117735
Kaplan, H.R. & Tausky, C. (1974). The meaning of work among the hard-coreunemployed. Pacific Sociological Review, 17(2), 185-198.
Karatepe O. M. (2010). The effect of positive and negative work-family interaction on exhaustion: does work social support make a difference? International Journal of Contemporary Hospitality Management. 22(6): 836–856.
Karatepe, O. M., Uludag, O., Menevis, I., Hadzimehmedagic, L., & Baddar, L. (2006). The effects of selected individual characteristics on frontline employee performance and job satisfaction. Tourism Management. 27(4). 547–560.
Karatepe, O.M., Bekteshi, L., 2008. Antecedents and outcomes of work–family facilitation and family–work facilitation among frontline hotel employees. International Journal of Hospitality Management. 27. 517–528.
Katzell, R. A. (1964). Personal values, job satisfaction, and job behavior. In H. Borav, Man in a work at work. 341-363.
Keene, J.R. and Quadagno, J. (2004), “Predictors of perceived work-family balance: gender difference or gender similarity?”, Sociological Perspectives, 47(1), 1-23.
King, L. A., Mattimore, L. K., King, D. W., & Adams, G. A. (1995). Family support inventory for workers: A new measure of perceived social support from family members. Journal of Organizational Behavior, 16(3), 235-258.
Kirchmeyer, C. (1992a). Nonwork participation and work attitudes: A test of scarcity vs. expan- sion models of personal resources. Human Relations, 45(8), 775–795.
Kirchmeyer, C. (1992b). Perceptions of nonwork-to-work spillover: Challenging the common view of conflict-ridden domain relationships. Basic and Applied Social Psychology, 13(2), 231–249.
Kirchmeyer, C. (1995), “Managing the work-nonwork boundary: an assessment of organizational boundaries”, Human Relations, 48(5), 515-37.
Knecht, M., Wiese, B.S., & Freund, A.M. (2016). Going beyond work and family: A longitudinal study on the role of leisure in the work-life interplay. Journal of Organizational Behavior, 37(7), 1061-1077.
LaLopa, J. M. (1997). Commitment and turnover in resort jobs. Journal of Hospitality & Tourism Research, 21(2), 11-26.
Lam, T., Zhang, H., & Baum, T. (2001). An investigation of employees’ job satisfaction: The case of hotels in Hong Kong. Tourism Management, 22(2), 157–165.
Leavy, R. L. (1983). Social support and psychological disorder: A review. Journal of Community Psychology, 11(1), 3-21.
Lee, A.P., Teng, H., Chen, C.Y., (2015). Workplace relationship quality and employee job outcomes in hotel firms. Journal of Human Resources in Hospitality and Tourism. 14(4), 398–422.
Li, A., Bagger, J., & Cropanzano, R. (2017). The impact of stereotypes and supervisor perceptions of employee work–family conflict on job performance ratings. Human Relations, 70(1), 119-145.
Liang, Y. W. (2018). Conceptualization and measurement of work–leisure facilitation. Journal of Leisure Research, 49(2), 109-132.
Liang, Y. W. (2020). Consequences of work–leisure facilitation from tour leaders/guides perspectives: Self-efficacy and satisfaction. Journal of Leisure Research, 51(2), 206-229.
Lin, J. H., Wong, J. Y., & Ho, C. H. (2014). Beyond the work‐to‐leisure conflict: A high road through social support for tourism employees. International Journal of Tourism Research, 16(6), 614-624.
Lin, Y. S., Huang, W. S., Yang, C. T., & Chiang, M. J. (2014). Work–leisure conflict and its associations with well-being: The roles of social support, leisure participation and job burnout. Tourism Management, 45, 244-252.
Ling, L., Guo, X., & Yang, C. (2014). Opening the online marketplace: An examination of hotel pricing and travel agency on-line distribution of rooms. Tourism Management, 45, 234-243.
Locke, E. A. (1969). What is job satisfaction? Organizational Behavior and Human Performance. 4(4), 309–336.
Locke, E. A., (1976). The nature and causes of job satisfaction. In: Dunnette, M.D.(Ed.), Handbook of Industrial and Organizational Psychology.
Lodahl, T. M. & Kejner, M.(1965), The Definition and Measurement of Job Involvement. Journal of Applied Psychology. 49. 24-33.
Marks, S. R., & MacDermid, S. M. (1996). Multiple roles and the self: A theory of role balance. Journal of Marriage and the Family. 58(2). 417-432.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job burnout. Annual Review of Psychology. 52. 397–422.
Mikal, J. & Grace, K. (2012). Against abstinence-only education abroad: Viewing Internet use during study abroad as a possible experience enhancement. Journal of Studies in International Education. 16(3). 287–306.
Moen, P., Dempster-McClain, D., & Williams Jr, R. M. (1992). Successful aging: A life-course perspective on women's multiple roles and health. American Journal of Sociology, 97(6), 1612-1638.
Mottaz, C. J. (1988). Determinants of organizational commitment. Human Relations, 41(6), 467–482. https://doi.org/10.1177/001872678804100604
MOW International Research Team. (1987). The meaning of working. Academic Press.
Newman, D. B., Tay, L., & Diener, E. (2014). Leisure and subjective well-being: A model of psychological mechanisms as mediating factors. Journal of Happiness Studies, 15(3), 555–578.
Noar, S. M. (2003). The role of structural equation modeling in scale development. Structural Equation Modeling, 10(4), 622-647.
Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory. New York: McGraw-Hill.
O’Driscoll, M. (1996). The interface between job and off-job roles: Enhancement and conflict. In C. Cooper & I. Robertson (Eds.), International Review of Industrial and Organizational Psychology, 11, 279-306.
Pattusamy, M., & Jacob, J. (2017). The mediating role of family-to-work conflict and work-family balance in the relationship between family support and family satisfaction: A three path mediation approach. Current Psychology, 36(4), 812-822.
Porter, L. W., & Lawler, E. E. (1968). Managerial attitudes and performance. Retrieved from: https://agris.fao.org/agris-search/search.do?recordID=US201300464056
Reitz, R. (1977). Menopause: A positive approach. Unwin Paperbacks.
Robbins, S. P., & Coulter, M. (1996). Management. Upper Saddle River. NJ: Prentice-Hall.
Rodríguez, I., Bravo, M. J., & Peiró, J. M. (2001). The demands-control-support model, locus of control and job dissatisfaction: A longitudinal study. Work and Stress, 15(2), 97-114.
Ruderman, M.N., Ohlott, P.J., Panzer, K. and King, S.N. (2002), “Benefits of multiple roles for managerial women”, Academy of Management Journal, 45(2), 369-86.
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293–315.
Seiber, S.D. (1974), “Towards a theory of role accumulation”, American Sociological Review, 39, 567-78.
Selvarajan, T. R., Singh, B., & Cloninger, P. A. (2016). Role of personality and affect on the social support and work family conflict relationship.Journal of Vocational Behavior, 94, 39-56.
Sheng-Hshiung Tsaur, Ying-Wen Liang & Huei-Ju Hsu (2012). A Multidimensional Measurement of Work-Leisure Conflict. Leisure Sciences. 34(5), 395-416.
Shumaker, S. A., & Brownell, A. (1984). Toward a theory of social support: Closing conceptual gaps. Journal of Social Issues. 40(4), 11-36.
Smith, P. C. (1969). The measurement of satisfaction in work and retirement: A strategy for the study of attitudes.
Snir, R., & Harpaz, I. (2002). Work-leisure relations: Leisure orientation and the meaning of work. Journal of Leisure Research. 34(2), 178–202.
Sonnentag, S. (2003). Recovery, work engagement, and proactive behavior: A new look at the interface between nonwork and work. Journal of Applied Psychology. 88(3), 518–528.
Spinelli, M. A., & Canavos, G. C. (2000). Investigating the relationship between employees satisfaction and guest satisfaction. Cornell Hotel & Restaurant Administration Quarterly. 41(6), 29–33.
Terry, D. J., Nielsen, M., & Perchard, L. (1993). Effects of work stress on psychological well‐being and job satisfaction: The stress‐buffering role of social support. Australian Journal of Psychology. 45(3), 168-175.
Tsaur, S. H., Liang, Y. W., & Hsu, H. J. (2012). A multidimensional measurement of work-leisure conflict. Leisure Sciences. 34(5). 395-416.
van Asperen, M., de Rooij, P., & Dijkmans, C. (2018). Engagement-based loyalty: The effects of social media engagement on customer loyalty in the travel industry. International Journal of Hospitality & Tourism Administration. 19(1). 78-94.
Van Dick, R., Van Knippenberg, D., Kerschreiter, R., Hertel, G., & Wieseke, J. (2008). Interactive effects of work group and organizational identification on job satisfaction and extra-role behavior. Journal of Vocational Behavior. 72(3). 388-399.
Voydanoff, P. (2004). The effects of work demands and resources on work‐to‐family conflict and facilitation. Journal of Marriage and family. 66(2). 398-412.
Vroom, V. H. (1962), Ego-Involvement, Job Satisfaction and Job Performance. Personnel Psychology. 15, 159-177.
Wayne, J. H., Grzywacz, J. G., Carlson, D. S., & Kacmar, K. M. (2007). Work–family facilitation: A theoretical explanation and model of primary antecedents and consequences. Human Resource Management Review.17(1), 63-76.
https://doi.org/10.1016/j.hrmr.2007.01.002
Weimann, J., Knabe, A., & Schöb, R. (2015). Measuring happiness: The economics of well-being. MIT Press.
Weiss, D. J., Dawis, R. V., England, G. W., & Lofquist, L. H. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minneapolis: University of Minnesota, Industrial Relations Center.
Wiese, B.S., Seiger, C.P., Schmid, C.M., & Freund, A.M. (2010). Beyond conflict: Functional facets of the work-family interplay. Journal of Vocational Behaviour, 77(1), 104-117.
Yeh, C. M. (2013). Tourism involvement, work engagement and job satisfaction among frontline hotel employees. Annals of Tourism Research. 42, 214-239.
Zhao, L., & Rashid, H. (2010). The Mediation Role of Work-Leisure Conflict on Job Stress and Retention of It Professionals. Academy of Information & Management Sciences Journal. 13(2). 25-40.
Zhao, X. R., Ghiselli, R., Law, R., & Ma, J. (2016). Motivating frontline employees: Role of job characteristics in work and life satisfaction. Journal of Hospitality and Tourism Management. 27, 27-38.
Perrone, K. M., Webb, L. K., & Jackson, Z. V. (2007). Relationships between parental attachment,work and family roles, and life satisfaction. The Career Development Quarterly, 55(3), 237–248.


QRCODE
 
 
 
 
 
                                                                                                                                                                                                                                                                                                                                                                                                               
第一頁 上一頁 下一頁 最後一頁 top
系統版面圖檔 系統版面圖檔