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研究生:劉凡瑩
研究生(外文):Liu, Fan-Ying
論文名稱:挑戰性工作經驗與職涯成功──壓力思維觀點之研究
論文名稱(外文):Challenging job experiences and career success: a perspective of stress mindset
指導教授:郭建志郭建志引用關係
指導教授(外文):Kuo, Chien-Chih
口試委員:林姿葶吳志英高鳳霞
口試委員(外文):Lin, Tzu-TingWu, Chih-YingKao, Feng-Hsia
口試日期:2020-06-29
學位類別:碩士
校院名稱:國立政治大學
系所名稱:心理學系
學門:社會及行為科學學門
學類:心理學類
論文種類:學術論文
論文出版年:2020
畢業學年度:108
語文別:中文
論文頁數:63
中文關鍵詞:挑戰性工作經驗個人資源壓力思維職涯成功
外文關鍵詞:Challenging job experiencesPersonal resourcesStress mindsetCareer success
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挑戰性工作經驗強調透過指派員工高於現階段能力的工作任務,促使其在問題解決的過程中進行學習並提升自己的知識與能力。挑戰性工作經驗過去被強調能帶來許多正向的影響,然而,近年的研究也逐漸注意到具挑戰性工作經驗的工作任務作為一種挑戰型壓力源,對個體造成負向影響的可能性。面對挑戰性工作經驗帶來的分歧影響,過去雖然也曾從壓力的角度進行探討,並提出採取不同壓力因應策略或調整壓力來源來改善挑戰性工作經驗的負面影響,然而,卻往往忽略了個體根本上如何看待壓力,也就是其抱持的工作壓力思維,可能才是影響後續壓力反應與結果的關鍵。本研究嘗試從壓力思維的觀點出發,探討個體面對工作壓力抱持正向壓力思維時,是否能使挑戰性工作經驗對個人資源帶來正向提升,並且當個人在該職涯中獲得較多個人資源時,是否會反應在職涯成功的達成上。本研究採用問卷調查法,以台灣企業工作年資滿半年之正職員工為研究樣本,進行兩階段網路問卷施測。第一階段共回收673份問卷,第二階段共回收有效樣本396份,有效回收率約59%。研究結果顯示,挑戰性工作經驗與員工工作壓力思維之交互作用在預測員工之個人資源上並無顯著效果;但員工之個人資源確實能夠正向預測其職涯成功。而在額外分析中,發現挑戰性工作經驗不僅正向影響員工組織自尊,更會透過組織自尊的增加提升其職涯成功。最後,本研究針對結果進行討論,並說明研究貢獻、研究限制與未來研究方向。
Challenging job experiences (CJE) refer to assigning work activities which beyond employees’ current competences to motivate employees to think about current situations in alternative ways, or to develop their knowledge and ability initiatively through solving challenging work situations. While most of the past research emphasized on the bright side of CJE, some argued about the negative influences on employees based on the transactional stress theory, which suggested alleviating negative consequences of CJE through positive stress coping strategies or adapting to stressors directly. This study tries to raise awareness on the individual’s belief on stress, also known as stress mindset, and proposes a mediated moderation model of CJE. The model examines whether the interaction effect of CJE and employees’ stress mindset of job is associated with employees’ personal resources and the distinctive mediated moderation effect may further help employees achieve career success. Sample of 396 Taiwan full-time employees with total tenure above 6 months were collected through two-wave questionnaires, which yields 59% of valid response rate, the results indicate that personal resources can predict career success significantly. However, the stress mindset on job doesn’t show expectant moderating effect, thus fails to validate the mediated moderation model. The present study also conducts additional analysis and finds out that organizational-based self-esteem mediates the relationship between CJE and career success. Finally, research contributions, limitations and future research directions are discussed.
第一章 緒論 1
第一節 研究動機 1
第二節 研究目的 5
第二章 文獻探討 6
第一節 挑戰性工作經驗 6
第二節 挑戰性工作經驗、個人資源與壓力思維 8
第三節 個人資源與職涯成功 14
第三章 研究方法 19
第一節 研究樣本與工具 19
第二節 研究步驟 29
第四章 研究結果 30
第一節 測量模式比較 30
第二節 相關分析結果 31
第三節 迴歸分析結果 34
第五章 討論與建議 36
第一節 結果討論 36
第二節 研究貢獻 42
第三節 研究限制 44
第四節 未來研究方向 46
參考文獻 48
附錄 研究問卷 56
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